Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!!

By mleal on 2/10/2019 at 10:53 PM. Helped by John Montgomery.

I am on my 3rd lease with Humble Hyundai. I am very pleased with the experience of my lease with this dealership. My salesman, John Montgomery, was very nice and explained everything to me, even if it meant repeating it a second time. I will continue to do business with Humble Hyundai and will recommend it to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By Larry101 on 1/30/2019 at 5:00 PM. Helped by Gavin Ally.

Great all around experience. Friendly staff, fast service. Gavin worked hard to get us the best deal. When we went to do the final paperwork it was super fast.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A pleasant experience.

By Brenda50 on 1/15/2019 at 10:23 PM. Helped by Sorry, I don't remember the name..

I was comfortable not pressured like other dealerships to buy a car. Mr. Gavin Ally was very professional and knowledgeable about the cars he showed me. He had a nice personality. He answered all my questions. If he didn't know something, he went and found out. The other team member who did the paperwork was very professional and efficient.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By tyty-20 on 1/9/2019 at 3:21 AM. Helped by Rance.

I leased my third vehicle at this location and the service is always great. Rance always answers all my questions and is quick to explain the new features on any of the vehicles I had questions about. Thanks once again for such great service your loyal customer, Cassandra P.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An Efficient Experience

By Ilsa on 1/9/2019 at 1:49 AM. Helped by Al prisco.

The service at this dealership was wonderful! The salespeople were very practical and efficient, helping me to purchase a quality car in a timely manner. I would reccomend this dealership to everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Linda on 12/6/2018 at 4:33 AM. Helped by Charles Dillahunty, Shon Mireles and the new manager.

YES..finally a dealership with no pressure to buy.. my sales associate, Charles, was professional, kind, helpful and thoughtful. In fact, the entire team was very professional and kind. All of this made my experience a happy and memorable occaision. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Jake on 12/1/2018 at 4:17 PM. Helped by Rance Mudd.

Great customer service. No hassles at all. Got a great deal on the new 2019 Sante Fe and we love the car. Humble Hyundai was a great choice to purchase my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience

By EssieL on 11/29/2018 at 12:11 AM. Helped by Gavin Ally.

Gavin was very he[pful and patient with me in making a decision. He was able to answer any questions that I asked. Gavin made sure I understood how to operate everything in my Tuscan . Everyone at the dealership was so nice,. I give thanks to Gavin for all his help and assistance even after I purchased my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great , enjoyable

By Racerswife4life on 11/4/2018 at 12:43 AM. Helped by Gavin.

This dealership really gets to work to make a deal happen. The most enjoyable car buying experience . Everyone was helpful and kind. We we're in and out , very smooth running establishment .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience! Good deal!

By mae18 on 11/8/2018 at 5:17 PM. Helped by Gavin.

I love my Hyundai Sante Fe! Great deal! Happy with my experience! Financing deal was great with 0%. Gavin was a good salesman and knowledgeable about the vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

they found MY car!!

By dennisgirl22 on 11/1/2018 at 3:03 PM. Helped by Albert Prisco.

I have looked online for a month on what kind of car I wanted, I had done a lot of research, and got on websites. Right car, family car with lots of space and safety features and what color, You know what you want and it should be what you get. Albert Prisco got in touch with me, via email and then on the phone. I drove 100 miles to the Humble Hyundai dealership, and Al greeted me and my son. I have a special needs son so safety was the main reason I chose to get a 2019 Hyundai Santa Fe SEL Plus in Stormy Sea Blue. Al was very friendly and answered my questions and I liked that there was no pressure, we looked at the one I had been looking for online, and he gave me a tour of the features, and we took it for a test drive. The car drove wonderfully, and Al was telling me about the safety features, we checked out the lane assist, and keep lane feature. Those are really great things to have in a new car, and happy to say we did buy the car at a great price and picked it up the next day. We had also meet the other friendly people, from the financing, the nice lady at the front booth, to the people at the service department at Humble Hyundai, and I think I will be seeing them again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing car buying experience.

By ATP on 10/30/2018 at 7:22 PM. Helped by John "Coach" Montgomery.

The first person who greeted us was Mr. John "Coach" Montgomery; he allowed us to feel comfortable looking around. He let us mention what type of vehicle we were looking for and what was important for us and; then, Mr. Montgomery provided us with very detailed information of the vehicles that we were interested on, paying close attention to what we mentioned to be important for us, specially in terms of security, warranties, economy and performance. The test drive was great, specially since we were able to verify the security features of the vehicle, such as the visual and sound alerts for blind spots. Upon returning to the dealership, we were given some other suggestions of vehicles that could match with our points of interest. Once we decided on the model, we asked him for the price and financial details; he immediately took action and got his manager involved; the agreement was really quick and smooth, there was no need for the typical back and forth "negotiation" since we were very clear form the first moment on what we were looking for and our car buying budget; neither the manager nor Mr. Montgomery made us feel under pressure, they both were actually very kind and made us feel comfortable at all times. The person who handled the financial part of the agreement was as kind and nice as them; he answered all of our questions to the very detail. The vehicle was clean and ready for pick up at the previously agreed time. Mr. Montgomery didn't let us leave the dealership until our seats and mirrors were set to our comfort and our cell paired to the car. He also made sure that we know in advance when the first service will be due. We highly recommend Humble Hyundai and their staff as THE PLACE to have an excellent car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hopefully back in the year for a ne vehicle

By SMR on 10/6/2018 at 7:51 PM. Helped by John Montgomery.

I wanted the Hyundai Ioniq. The dealership asked for the sale but did not pressure me. I committed to buying a car but would not buy the vehicle that day. The dealership gave me time to think about the purchase and I decided to buy the Elantra instead. This car just made economic sense for the time being. John Montgomery did an excellent job as the Salesman and showing me the features of the car. Overall, I would highly recommend the Humble Hyundai dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience with Humble Hyundai

By Debby on 10/2/2018 at 10:07 PM. Helped by Nolan.

This was definitely one of the best experiences we've had at a car dealership. Upon arriving at the dealership, we were greeted by Nolan (salesman). We explained what we were looking for in a car. Nolan directed us to vehicles that would accommodate our needs. We appreciated the 'no pressure attitude'. Nolan gave us plenty of time to consider styles, color, etc. Upon finding a Hyundai we were interested in, Nolan asked if we would like to take a test drive. Before the test drive, he explained features of the car. The outstanding warranty sold us on the car, as well as the comfort, gas mileage, and 'creature features', usually only seen on more expensive cars. We returned a few days after purchasing the car to ask a few questions. Nolan happened to be working that day, and greeted us as we drove up. This was a great car buying experience! Definitely would recommend Humble Hyundai and Nolan to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience Ever

By Golftchur on 9/22/2018 at 8:48 PM. Helped by Brett Roe & Al.

I live in Waco, and I drove 3 hours to Humble to get my 2018 Santa Fe. Brett Roe helped me over the internet & via telephone to get me EXACTLY the options I wanted. Sales was Quick, easy, & to the point. I highly recommend this dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Supportive salesman and general manager

By Bfs on 9/3/2018 at 1:38 PM. Helped by Charles.

The whole experience was wonderful My salesman was patient and helpful He made me feel like I was the most important person he had for the day

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Scottie on 8/28/2018 at 3:00 PM. Helped by Mr. Nolan Hudson.

I wanted to thank the gentlemen (don't remember all their names) that helped me and my family purchase a new car. Especially, Mr. Nolan. He was a bit nervous, but it is to be expected when you are about to sell your first car not long after starting a new job. I am happy with Mr. Nolan's service and knowledge on the vehicles on the lot. I appreciate him and all he did. He is a wonderful salesman. He was NOT pushy like most salesmen. He was wonderful and I would recommend him to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Elantra

By Hurricane2! on 8/25/2018 at 10:00 PM. Helped by Danny and Brett.

Working with Danny was great. He constantly went above and beyond to help me get the right vehicle for me! I would recommend Danny and this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great experience

By curly on 8/23/2018 at 2:32 PM. Helped by Gavin, Al.

Sales rep Gavin was very friendly and helpful. He treated me with respect and answered all of my questions. He made my car buying experience very enjoyable. I would absolutely recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Respectful

By KonaQueen on 8/9/2018 at 5:20 PM. Helped by Jason Bennett.

I recommend Humble Hyundai because they treat customers with respect and are straightforward about pricing, I wasn’t pressured and the sales staff were knowledgeable.

I would recommend this dealer.