Dealer 2-Year Rating

Overall Rating

3 / 5
Customer Service
3  
Friendliness
3  
Overall Experience
3  
Price
3  
Quality of Work
2.6  
Service
1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Christine on 8/24/2017 at 11:20 PM. Helped by Mark & Kevin Hummel, Sonny in sales and Patrick in financing.

I have purchased 3 Rogues from Hummel's. I bought my 1st Rogue in 2013, next 2015, & a 2017 Rogue I purchased 8-23-2017. Hummel's Dealership has excellent service, great sales personnel $ financing departments. I'm treated like a valued customer which is important to me. I've had great promotions for all 3 Rogues purchased and this last promotion on my 2017 Rogue was unbelievable. I give Hummel's 10 stars...not just 5 stars. Go visit Hummel's. You won't regret it.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Avoid this dealership

By Jordan Mains on 8/5/2017 at 3:50 PM. Helped by Jimmy Glenn.

I bought a used car from this dealership that had just over 50,000 miles on it. 6 months and 5,000 miles later, the transmission went out and now I'm stuck paying thousands of dollars in repairs for this vehicle. The real kicker in this situation is that when I took it into the shop, the mechanic told me it was obvious that the transmission case had already been opened because a bolt on the case had been broken off. I don't know if this was done by the dealer or previous owner, but it's almost certain the dealership knew about this and sold the car in this condition anyway. Not at all an ethical way to run a business. If you do want to purchase a used vehicle from this dealer, make sure you take the vehicle to a trusted independent mechanic, but after this experience, I would just advise avoiding this dealership completely.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Rip off Stinker

By alex123 on 3/23/2017 at 3:42 AM. Helped by Kyle.

The Service place is a great rip off , they don't report any problem to you until you tell them what the problem is and then they will say yes and charge you ridiculously higher amount for the repairs and their repairs are pretty shoddy, the problems will repeat within short time. Have you heard any service place where they don't test drive the car after service, this is the only place in the whole world that doesn't test drive after service, they cheat on the parts too, they make you believe that they replaced your parts with new parts but they don't, they will install substandard parts and the problem repeats so that you get frustrated with your old car, give up and buy a new car from them. My advice is if you want to spend your hard earned money on a car, this is not the place, run away as far as you can from this stinker, you deserve better care and service and first all honesty and peace of mind for the money you spend.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

BAD CUSTOMER SERVICE

By Ernad1987 on 8/16/2016 at 12:43 AM. Helped by Mark Hummel, chad wilson, jason, steve.

We did a trade for a nissan altima and we were nothing but disappointed, we have NEVER had as bad customer service. We were quoted a price and then once we signed papers the price changed. We tried to talk to the owner he wouldn't do anything about it. The "witness" name jason hat saw us sign was not held accountable at all. The sales man named chad wilson NEVER shared the price with us before we went to finance. Chad only told us things we wanted to hear until he got our signature. Our own mistake was trusting the dealership witch we will never do again especially with nissan and I would never tell anybody to go to any nissan dealership. My husband was thrown papers in his face by an EMPLOYEE themseleves called Steve that was in financing. We were told by the owner Mark Hummel himself that he didn't believe us even though we had witnesses. All they are liars and scammers and I will never recommend the dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Straightford, positive buying experience

By Susan A on 7/7/2016 at 8:02 PM. Helped by Steve Johnson.

There was no need to barter here because the Murano we bought was priced right and what they gave us for our trade-in was exactly what we expected. Refreshing to not have to have our guard up for a bunch of BS or fast-talking. Steve did everything to accommodate us and find us just what we were looking for. We had a hitch installed after the purchase and they were proactive in getting that scheduled and making it as convenient as possible for us. We were looking for Certified Pre-Owned and found it here. You'd never know it isn't new by looking at it inside or out. We're thrilled with our purchase and the buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT EXPERIENCE

By AldinaSehic on 6/29/2016 at 6:27 PM. Helped by CHAD WILSON.

When we arrived to the dealership, Chad Wilson was whom helped us, he gave the best customer service, very pleasant and respectful, we bonded like friends, even our three year old daughter loved him witch means a lot to us. We loved working with him. He improved in getting us the right car we wanted, he knew how to do his job and was very quick in everything he did. He deserves a bonus/raise. We will always recommend Hummel's Nissan because of his job well done and always recommend him to everyone we know. Whenever we pass by the dealership, Medina says "There's Chad"! "I LOVE CHAD CHICKEN NUGGETS!" -Medina's Nickname for Chad Best Wishes from the Begovic Family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car department

By Fred L on 9/12/2014 at 2:32 PM. Helped by Jiles, Chris.

No pressure. Salesman, Chris Jiles, was laid back, easy to get along with, attentive without being overbearing. The car obviously needed new brakes. They redid rotors and all for only $100 extra. The car is clean and runs beautifully. The price was substantially lower than any other similar models I found in the state. I highly recommend this dealership to anyone. Remember to always, ALWAYS take any car you're thinking of buying to an independent mechanic. I really wish they (any car dealership) wouldn't use the phony shiny stuff they put on all the tires just before delivery. It stank up the garage for a day or so until I could go to the carwash and remove it. : )

I would recommend this dealer.

Overall Rating

2.0  

2   Customer Service
2   Friendliness
2   Overall Experience
2   Price
2   Quality of Work

Don't Purchase a Vehicle Here

By MikeRiche on 4/30/2014 at 7:50 PM. Helped by Sales Manager Behind the Curtin.

I would highly recommend a Nissan Product. However, after purchasing several vehicles from Hummel's over the years, I was extremely disappointed at the way I was treated most recently. Hummel's touted customer loyalty to me, however none was shown to me during my attempt to purchase a vehicle. I would not recommend this dealer. There are a number of other Nissan dealers you can choose from.

I would not recommend this dealer.