Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Grade A Professional

By Isaiah101 on 4/4/2019 at 5:25 AM.

Felt very comfortable throughout my experience. I never felt pressured on any of my decisions. Michael made me feel very comfortable as a customer and I am very happy and excited with my purchase.

I would recommend this dealer.

Overall Rating

2.6  

2   Customer Service
5   Friendliness
1   Overall Experience
3   Price
2   Quality of Work

Do not buy from this dealer

By surafale on 3/27/2019 at 5:27 AM.

Simple: do not do any business or buy a car from this dealer. The finance team (Lance) is a liar...they say the service plan covers oil change, tire rotation, and filter cap replacement...it does not...it's actually not even recognized by most Hyundai service providers b/c it's through fidelity (a third party). It only covers up to $40 when the minimum it cost for the service on your car like oil change is $80-$140. They make it seem like paying for it monthly is basically paying for your car service that happens with each mileage milestone. It's not. This is only half of the terrible experience dealing with this dealer... Both GM do not have the slightest clue what customer service it (tony and craig)...when i got my car it looked fine but after going home I noticed some scratches on the hood and trunk (covered up by the wax they give every new car) when I brought it back it took half the day to "take a look at it" only to come out the same... craig (one of the gms) proceeded to tell me all black cars have scratch on them. After this I completed my Hyundai survey in which I answered and gave feedback accordingly. The next day I get a call from Tony (the other gm) saying "does he deserve this score...after all he did for me. I contacted north america hyundai and tried to address my issue and it seems like the dealer did not cooperate with them. This is unprofessional and simply unacceptable. I was patient with them but all they want is for you to sign the paper and their customer service stops there. Unreal.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Salesman Bobby Esmaeillou was outstanding.

By Joe Z on 3/2/2019 at 8:27 PM. Helped by Bobby Esmaeillou.

We recommend Huntington Beach Hyundai because of the great customer service provided by Bobby. He is honest, respectful, and understands his products without being pushy or aggressive. He helped us find the Tucson that met our specific needs and took care of some details that completed the sale. Ask for Bobby and your search will be a positive one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service and staff

By Jv96 on 2/10/2019 at 8:01 PM. Helped by Arash, Tupu.

This was my first car purchase and I really couldn't have been more satisfied with the service. Everyone was very accommodating and the customer service was exceptional. Every staff member was well informed and were ready to answer the questions I had. Saul, Arash, Sonny, Derek, and Tupu made my first purchasing experience painless and for that I am very thankful. Would definitely recommend this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By Anchau93 on 2/7/2019 at 4:09 AM.

Today I made one phone call and hope that someone would help me with a amount that would fit my budget and im not disappointed at all she gave me a good deal and I got the car that I wanted on the same day. Thank you so much for helping me out. Much appreciated! 😊

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Made car shopping easy!

By Jessward008 on 2/3/2019 at 8:10 PM.

Christina was very helpful and made the whole process very easy! She spent a lot of time answering any questions we had and was happy to show us every option of the vehicle we were looking at multiple times until we finally made our decision! We are very happy with our Hyundai Santa Fe!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Buying my first car

By T Ry on 1/27/2019 at 9:22 PM.

The dealership was nice. Went with my cousin to get a used car as my first. Manny was helpful and very accommodating. Once deciding on my accent, he pulled strings to get me a good payment plan and deal on it. The waiting took a bit of time but once we got our deal it was all worth it. Drove off the same day. Very happy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Im in love!!!

By Mrsmiller on 1/25/2019 at 12:20 AM. Helped by The owner is so nice as well....

Huntington Beach Hyundai was so great to me it was such a pleasurable experience I truly recommend going to check them out!! I love my car it's so cute they got me the exact color I wanted along with all the extras I wanted. They are a wonderful dealership. Thank you so much for helping me out guys 🤗

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service to us. Made it possible to get a car.

By Arevaloeric on 1/24/2019 at 6:09 PM.

Made our experience with Hyundai great. Answered all the questions we had. Explained the contract and payments in full detail. I can say , they put the customer first before anything. Will recommend to friends and family.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price

New Santa Fe

By None on 1/24/2019 at 1:42 PM. Helped by In Finance—Maitupu ??.

Christina and the whole team were so nice! They really worked with us to get us what we wanted. We are pleased with the process, although it took longer than anyone expected. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT SERVICE!

By soteloruby21@gmail.com on 1/23/2019 at 9:39 PM.

Manny was not only professional and courteous, he went above and beyond to help me get into the car I wanted. Thank you so much manny!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch customer service

By KdHyundia18 on 1/19/2019 at 5:27 AM.

Christina went above and beyond with everything with our car purchase. She always kept us up to date with everything. She was very professional and friendly. I would recommend her 10/10 to a friend if they need to purchase a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

HB Hyundai

By Santaferocks on 1/18/2019 at 4:49 AM.

Christina and Tony at HB Hyundai found us the right car at the right price. They worked patiently and professionally with us to find the exact car we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Courteous and professional dealership, great salespeople

By John_in_HB on 1/15/2019 at 11:03 PM.

My experience was really good, got a nice deal on a new Kona. Christina was great to work with. She came in on her day off and helped me feel comfortable through every step of the process. Based on my experience so far I would buy from this dealership again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and professional.

By Thinkdiesel on 1/13/2019 at 9:49 PM. Helped by Tupu.

Michael made our car shopping experience a breeze. Accommodated our requests and was eager to assist us in finding the right vehicle. Never felt rushed or pressured to purchase, and most importantly answered all of our questions. Don’t hesitate to ask for Michael, as we’re likely to purchase from him again, thank you to the rest of the staff for making our purchase a breeze.

I would recommend this dealer.

Overall Rating

4.3  

5   Friendliness
4   Overall Experience
4   Price

Big thank you to Christina

By Kennec on 1/12/2019 at 6:07 PM.

We found what we wanted and felt Christina was very knowledgeable, personable and accommodating. Lance in finance was very good explaining all the paperwork and was also easy and friendly to work with. We were not very happy with some of the incidental costs added on though.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing and friendly customer service

By Maia2012 on 1/12/2019 at 8:40 AM.

I truly appreciated the friendly and transparent nature of the staff at this dealership-Christina was stellar at familiarizing my husband and I with the 2019 Hyundai Ioniq Electric Vehicle (EV)- she was very efficient with completing the numerous steps involved with buying/leasing a car, especially given the fact that we were completing the transaction at 7p. They have a REALLY nice Starbucks machine that dispenses Chai Lattes, hot chocolate, and coffee, along with a selection of teas and a popcorn machine. Derek (sales manager) was very friendly, and Rocio was absolutely fantastic with completing our leasing contract-she was very down-to-earth and kept us laughing the whole time we were signing away at what felt like an interminable amount of documents. The dealership even let us keep the car for the good portion of the afternoon/early evening for test drive purposes until I could test it for myself after I got off work. Even though the charger for the EV wasn't available at that time, they not only gave me a loaner, but they also said they would personally drop of the original one to our house. Finally, the night ended with pictures in front of my new vehicle, including one of me sitting in the trunk! Moreover, this was the most fun I have ever had with purchasing/leasing a car, and I would highly recommend this dealership for a fair price on a quality car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fun, easy and effortless car driving experience

By Koak on 1/4/2019 at 3:17 AM.

Michael was extremely helpful during our shopping experience. We had a good idea of what we were looking for when we arrived at the dealership but Michael helped to show us what each model of the car offered. He was detailed, knowledgeable and made the whole experience fun. When the color we wanted was at another location he was able to get us the exact car we wanted in no time at all. The rest of team got us great deals for financing, warranty and maintance and we extremely informative throughout the entire process. We will certainly come back for our next car purchase. Thank you to the whole Hyundai Huntington Beach team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome sales staff

By Paul123 on 1/3/2019 at 5:19 PM.

Christina gave me all the time I needed, answered all my questions without the annoying car sales games. I appreciate the honest attitude. Car is quite comfortable and the side/ rear safety devices are very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By Alexiz350 on 12/30/2018 at 5:00 AM.

They were super helpful and able to approve me on the vehicle I wanted with no problem! This was my first time buying a car and they made it really easy to walk in and walk out with the car of my dream. :)

I would recommend this dealer.