Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service Department

By Linda@Hardy on 4/28/2018 at 12:25 PM. Helped by James in the Service Department.

I had recall work done on my car. Jame in service made everything so easy for me to drop my car off and get a loaner because I live 2 hours from Hurricane Chevrolet. They have a great service department and I trust their work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our New 2018 Silverado

By New Silverado on 2/6/2018 at 6:30 PM. Helped by Steve Rhoades.

We started on a used Silverado but soon saw the advantages explained by Steve Rhoades in switching to a new truck. The entire process was smooth and effortless and we are extremely happy with our new 2018 Silverado Crew Cab!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Becca on 2/6/2018 at 8:10 PM. Helped by Can’t remember, sorry.

Had an oil change and tire despair. Are always so nice And kind, even cleaned my car for me, inside and out!! So very thankful!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Service Manager is Fantastic!

By David on 12/13/2017 at 10:43 PM. Helped by James.

The new service manager, ( I don't have his name handy but I believe it is James), is great. He takes the time to explain options and the diagnosis. Here is very friendly and shows his customers that he cares about providing them the best service experience possible. He will bring in new customers and retain current ones.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good place to buy and service a vehicle!

By HurricaneWVcustomer on 11/17/2017 at 5:00 PM. Helped by Justin Whittington, Dick Drury.

I recently bought a second new vehicle at Hurricane Chevrolet. My first purchase, a Silverado, was involved in an accident and sustained several thousand dollars in damage; but I received excellent service from the garage and body shop. The dealership was great to work with during that time, and this made it my dealership of choice when shopping for my new vehicle. During this last sale, the sales consultant (Justin Whittington) and financial officer (Dick Drury) worked with me and my trade-in to give me an excellent deal. My hat is off to both of them, and I will definitely remember this dealership when I need another vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My New 2018 Camaro SS

By Joe46SSCamaro on 10/30/2017 at 6:31 PM. Helped by Steve Rhoades.

I came in early and Mr. Rhoades was already at work. he was very helpful explaining each of the trim levels to the Camaros and helped me picked out the right vehicle. The entire process was effortless and very smooth from appraising my Challenger to getting me into finance and on the road in a new 2018 Camaro SS.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change

By STEPHEN BIRON on 10/9/2017 at 3:27 PM. Helped by Dick Drury.

They were very helpful in scheduling my appointment and made me feel comfortable while my car was being serviced. They were fast and I was back on the road quickly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Car Shopping Experience

By Martin1935 on 10/2/2017 at 1:11 PM. Helped by Steve Hiles.

I normally dislike (actually I despise) shopping for a new car. But the experience I had at Hurricane Chevrolet has changed that! The salesman, Steve Hiles, was personable and very helpful. He worked really hard to get us into the car we wanted. :-)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine service on my ZO6

By Vette on 9/23/2017 at 2:48 PM. Helped by Cade at the service desk..

I just took my ZO6 in for scheduled maintenance and have to say they do a great job taking care of my car. The service desk guys are the best I have dealt with anywhere. Thank you all for taking such great care of my C7 ZO6

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hurricane Chevrolet Service Department

By Georgedan on 9/12/2017 at 2:03 PM. Helped by Service Tech.

I purchase my vehicles at Hurricane Chevrolet and I go there to get my vehicles serviced. I always get service where I buy my vehicle.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

service dept

By Geandmother5 on 9/10/2017 at 9:38 PM. Helped by Donald.

We have had excellent service wit Don at the Hurricane Chevrolet .We are very pleased with service and friendless of employees. They have went above and beyond to be helpful with us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

VeRy PlEaSeD

By Mayes 82 on 8/27/2017 at 2:31 PM. Helped by All of them.

Ive had my vehicle long enough to get my first oil change. On arrival everyone was very nice and willing to help with all my annoying questions. Definately glad i purchaaed here. Service department was amazingly clean as well as the waiting area. Keep up the good work guys God Bless.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very helpful people

By grumpyoldguy on 8/18/2017 at 2:16 PM. Helped by Donny Atkins and Kade McCoy.

Donny Atkins and Kade McCoy have always been very helpful. I've been having cars and trucks serviced there for 10 years. I keep going back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Solid & Consistent Team

By SilveradoCamaro on 7/18/2017 at 9:26 PM. Helped by Justin, Donald, Tony, Cade..

This dealership is developing into a well oiled consistently competent group. In my opinion it as good of group now that they have ever had. I have went to them for years for service, and there was only one period of time where I was less than please, and that service manager is no longer there. Donald Atkins is an excellent service manager, and the service writers are courteous and efficient. I just bought a 2017 Silverado and did not shop at another dealership. My salesman was Justin Whittington, and I predict big things in the future for this young man. He was knowlegable of the product, and very helpful, but the service department should get a little credit here also. I will not buy from a dealer where my service experiences fall short of expectations. Over the years I have worked with the body shop, parts, service, and now sales. It is my hope that they keep what have got going, going!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice Dealership

By Teresa on 7/17/2017 at 1:54 PM. Helped by Service manager.

The service manager is really nice and always there to help. The service department is knowledgeable and always ready to help in anyway they can. The waiting area is always nice, clean and comfortable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowledge about my Spark

By Nancy1955 on 6/24/2017 at 6:42 PM. Helped by Unsure.

The experience was very pleasant at Hurricane Chevrolet fast service and welling to make sure I was taken care of, very friendly staff and the establishment was very clean

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very comfortable atmosphere

By Donna K Watkins on 6/2/2017 at 7:39 PM. Helped by Leo Belcher.

Leo Belcher introduced himself as soon as we came on the lot..He was very helpful and pleasant I would recommend this dealership credit mgr worked very hard to get us approved

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Dealership

By Somnos on 5/9/2017 at 12:42 PM. Helped by Kade McCoy.

I have purchased several vehicles here and drive 30 minutes to get here. I keep coming back because of their salespeople and excellent repair service. You can't go wrong here!

I would recommend this dealer.