Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  
Service
1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new escape

By dski43 on 6/18/2018 at 11:12 PM. Helped by tracy and eric were fantastic and very helpful and worked with us to get the best deal.

this was the best buying experience that we have ever had. tracy work his butt off to help us. It seemed like he could not do enough for us. thanks to the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New 2018 Hyundai Elantra

By April Renee on 3/23/2018 at 2:56 PM. Helped by Kelli Maynard, Jordan Reeder.

I originally called about financing a new 2018 and finance manager Jordan Reeder connected me with Kelly Maynard to discuss the new cars they have. I spoke with Kelli on the phone briefly and then I went to go see him at the dealership. Buying my brand new car wasn't just the easiest thing to do but the people were just as nice unlike any other car dealer in the Tri-County area I highly recommend him or anyone else that does work at Cookeville Hyundai. With less than perfect credit I figured I would be there all day but I wasnt. I wasn't forced to buy something I didn't want however I really appreciate everyone's hard work on helping me trade my Veloster in for the car that I did purchase. One thing I noticed about my salesperson Kelli was he treated me like a person not a dollar sign. Going to Cookeville Hyundai, you will not be disappointed, they are all very friendly even the ones you aren't working with they treat people with respect and I personally feel like they deserve more than five stars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience!!!

By TiaDee on 3/20/2018 at 5:16 PM. Helped by Eric Deebanks.

I've bought 3 vehicles from Hyundai of Cookeville and each time it's been an amazing experience!! The staff - from management, sales, service - everyone is gracious, helpful and wonderful!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love our new car!

By stephaniemartin1985 on 12/21/2017 at 5:25 PM. Helped by Eric Christensen.

My husband and I were looking for a new, inexpensive, economical, money saving vehicle to use to commute to new job in another city. Eric Christensen (EC), our salesman at Hyundai of Cookeville, introduced us to a 2017 Hyundai Ioniq. We had never heard of this vehicle, but loved the look and what it had to offer us. E.C was extremely friendly and helpful. He wasn't pushy or trying to sell us just anything, he listened to what we needed and wanted in a vehicle and he provided us with just that. So thank you again Eric Christensen for everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Buying Experience

By mratliff143 on 12/19/2017 at 5:29 PM. Helped by Alec Shoemake.

This is the third Vehicle we purchased from Cookeville Hyundai. We came in prepared to purchase if a deal could be made. Alec did a great job explaining to us the options and made sure we received the right vehicle for our needs an price point. He also worked with us on the vehicle in negotiating a deal. We plan to have our Hyundai's serviced at the dealership as before and plan to return when ready to purchase our next Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By NAN.OWEN1 on 12/17/2017 at 5:15 PM.

The sales person was knowledgeable and friendly. He gave me all the information I needed and was a pleasure to deal with. I was also in and out with my new Santa Fe quickly and with complete satisfaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GOOD

By riflehawk1 on 12/16/2017 at 5:17 PM. Helped by E C, jordon, chris.

shop around found the car at this dealership that I wanted.I like the car. dealership worked hard for my business and tried to make me happy

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

2017 Hyundai Santa Fe Sport

By Slwilli75 on 12/15/2017 at 5:18 PM. Helped by Clinton Spivey and his boss (name?).

Friendly staff. Cold Lobby. Process was lengthy. Not entirely happy with purchase process/ negotiation, but very satisfied with vehicle. Will return to Cookeville Hyundai for maintenance/service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai experience

By ssherrill4 on 12/14/2017 at 5:32 PM. Helped by Clint spivey Jordan Reeder.

We had a great time here at this dearer ship every body there is super nice and they got me and my wife nothing less of what we wanted we will forsure be back for our next car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By nichodale on 12/14/2017 at 5:32 PM. Helped by Chris Palk.

The dealership is an excellent place to find the right vehicle you are looking for whether it be new or used. The salesman was very knowledgeable of the inventory and all of the incentives being offered. He worked very hard along side his managers to help reach a deal that I was happy with and that in the end I have a 2018 Santa Fe and love it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mike

By mikerideout10 on 12/12/2017 at 5:41 PM. Helped by Tracy Carlile, and Glenn (in sales).

Great dealership!! This is my third purchase there. Great service dept with Josh and Jeremiah. I would highly recommend the purchase of a Hyundai vehicle from Hyundai of Cookeville.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Nice experience

By phypi63 on 12/12/2017 at 5:39 PM. Helped by Perry Heady.

I had a very nice experience at this dealership and will recommend my friends and family to visit or at least consider buying a Hyundai and especially at this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great dealership

By jlshipman225 on 12/9/2017 at 5:25 PM. Helped by Stacy.

great place to buy a car and to have service done. service area is clean and neat and you aways get your car back clean

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My 3rd Genesis

By fwm on 12/9/2017 at 5:18 PM. Helped by Clint, Jordan, Jeremiah, Rich.

An excellent dealership as I detailed in the above comments. They go the extra mile. Service and Sales both work well, the finance department has one excellent employee in Jordan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Job

By holbrookr on 12/8/2017 at 5:20 PM. Helped by Glenn and service manager.

I've been very happy with everyone I've come input contact with at the dealership. People are friendly and professional. Glenn was great to work with as a salesman and the service department was very quick when I needed air in my tires.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lifetime customer.

By toolytrucks on 12/7/2017 at 5:40 PM. Helped by Eric , Thomas Josh.

I've bought a lot full of Hyundai's and love them. This is the only place I go. Now getting other friends and family on the Hyundai train. #1 dealer in Cookeville, xxxx i'd say #1in the nation.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Hyundai Review

By jdstites on 12/7/2017 at 5:25 PM. Helped by EC.

The dealership personnel were very professional and helpful. The facility lookedd quite dated and the parking lot was quite full with little room to see the vehicles.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Recent purchase

By bbzilar on 12/7/2017 at 5:18 PM.

We purchased a 2017 Hyundai Sonata Hybrid Limited. My wife was quite happy with the product. Our finance guy was very good at his job and very polite as well. The sales person was able to get us scheduled to have our windows tinted and premium protection applied to the interior and exterior of the care in a timely manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai of cookeville

By destonortega29 on 12/1/2017 at 5:27 PM. Helped by Glen and Steve.

Very professional had a great experience, worked well with price of car and would recommend anyone buying a car there. Steve and Glen are great help there

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By maddie.e.beasley on 12/1/2017 at 5:22 PM. Helped by Chris Paulk.

I dealt with an incredible staff that was willing to work with me and my schedule and needs. I was able to get the car I wanted in the price I wanted! I would recommend this dealership to all my friends.

I would recommend this dealer.