Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By MattO on 7/15/2019 at 9:51 PM. Helped by Todd.

I couldn’t have asked for a better car buying experience. Very honest and efficient staff. Crazy to hear someone say honest when purchasing a car but they seriously came out and laid all the cards on the table and got me the best deal. Elijah was my salesman and he was awesome. Very honest, dependable and knowledgeable. If you are in the market for a new vehicle please go over to Hyundai of Cumming you won’t be disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new car

By Happy “N” owner!1 on 7/15/2019 at 8:01 PM.

Very friendly and professional staff. Price was good and Manuel did an efficient and professional job with all the paperwork. I look forward to many years of relationship with Hyundai of Cumming for service on my new vehicle. Thanks for such a great job!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Most professional experience

By Harley444! on 7/15/2019 at 4:16 PM. Helped by Eric Cheney and the General Manager.

Greeted promptly and was asked if I would like a cold beverage, great first impression! Wonderful sales person, Eric Cheney. Knowledgeable and very effective communicator. I felt informed and thus could formulate questions that I wanted to ask. Friendly management staff and poised to help in any way. Rating: 110% car buying experience. Thanks, will recommend this dealership! I purchased a 2019 Genesis G70 Sport

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service!

By Alan on 7/15/2019 at 3:47 PM.

Brought my car in for some basic service. I was blown away how helpful, courteous and nice they were! From the time I got there, through the time I left, everyone was respectful and kept me up to date as to the status of my service. Needless to say, I was truly impressed with them. Highly recommended!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything was great!! I truly enjoy coming here

By Kolors1979 on 7/15/2019 at 3:46 PM.

The associates that help me is always very helpful!!! Glad to have found this place... I will always bring my car here. The associates are always helpful and very knowledgeable

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By lglnurse on 7/12/2019 at 6:57 PM. Helped by KJ, Miguel, Raul and pretty much everyone.

KJ, Rich and Miguel were awesome. Informative and good listeners. Also good negotiators. Love my Santa Fe and do not miss my Lexus AT ALL! Will be back with my son in a few months!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dustin Hursh was a pleasure to work with.

By rdtwb on 7/9/2019 at 11:28 AM. Helped by Dustin Hursh (Sales).

Our Sales person, Dustin Hursh, was very professional and knowledgeable and made our experience very positive. Miguel Rosario was also very professional and a pleasure to work with.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service and fast

By Christiegtab on 7/8/2019 at 5:25 PM. Helped by John Micheal.

Love coming here for my services! Everyone is so nice and educated about my services. They are also work quickly but awesome. Thanks for making an oil change enjoyable

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and thorough

By Wdumont0 on 7/8/2019 at 5:16 PM. Helped by John Michael.

Hyundai of Cumming is a very professional service organization and they point things out but allow you to make decisions on what gets done. John Michael did an excellent job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change

By tjmerkling on 7/7/2019 at 12:32 AM.

Very good experience with my oil change - the technicians helping me are very nice and efficient and helpful. The service was fast and exactly on time. The service center is so clean and pleasant environment while I waited.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great Service

By Julie on 7/5/2019 at 4:43 PM.

I love getting my car serviced here and Andre is great to work with. I gave a great rating because I am happy with my service advisor and the work on my car. Something that is really disappointing is that when you call to schedule an appointment, you are connected with a third-party scheduler, but they make it seem as if you are talking to someone directly at the dealership. I requested to talk to Andre to schedule, but Marcy told me that she would handle it. I was calling to schedule an oil change, but specifically asked what other services I needed. I was told only an oil change. Then I remembered I was not sure when my last tire rotation was. So she looked it up and told me that yes, I was due for a tire rotation. I asked what else and she said nothing. I trusted that she was looking at my service record and could see exactly what had been done on all prior services, but apparently she was not. I went in for my service, and as I was checking out, Andre pointed out the other services that I needed and should schedule those soon. It was my 60,000 mile service that was due, (I am currently just over 60K miles) so it was a long list and would take several hours. Andre was great and suggested I call him directly next time to schedule. I know that if I had called Andre directly to begin with, he would have looked into my service record and seen that I was due for other services. Or at least had asked me my mileage and would have come to the conclusion that my 60K was due. I only get my car serviced at the dealership and I count on the dealership keeping track of my services and telling me what do do. Now I need to schedule another time to bring my car in to have the other services completed. Had a known this when I scheduled for my oil change, it would have all been done in one appointment. I would like to suggest to all clients to get the direct number of your service advisor and contact him directly to schedule appointments, avoiding the third-party scheduler.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Good experience

By New Elantra on 7/4/2019 at 9:37 PM. Helped by Todd and Miguel.

They were friendly knowledgeable and provided good customer service. Very upfront and answered all my questions quickly and transparently. I would recommend this dealership to my friends.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great and Friendly Service as soon as you walk in the door.

By byrons on 7/1/2019 at 3:15 PM. Helped by Janice.

Overall I had a great experience and the sales lady was very kind. The sales team did not pressure you into getting anything you were not interested in. The only problem I had is finance team tried to give me high interest rates, but that is any dealership just always remember to negotiate. This did not turn me a way, because we all came out happy at the end. When I need a new car again I will for sure come here again.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Okay service

By robertdvance on 6/28/2019 at 9:44 PM.

Setup an appointment for an oil change and tire rotation service but only oil change was scheduled. Service writer added it after they told me I was close to needing two new front tires. I requested a vacuum but it wasn’t done. Maintenance dash warning wasn’t reset so I had to go back in the service area and ask someone to reset it.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great service

By dm4 on 6/28/2019 at 8:55 PM.

This was my second time coming to this dealership. They have a great staff. They get you and get you and get you out! I would recommend them to anyone who has a Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Professional

By Charles 25 on 6/26/2019 at 1:28 PM.

Very nice to have Chris working with us he was vey professional and Polite and helpful We appreciate his professionalism. I would recommend him to all my family and friends. Thank you Chris for a job well done

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tremendous Thanks To Hyundai @ Cumming GA

By Salmaalrashid on 6/26/2019 at 1:34 AM.

Chris was absolutely awesome! Make sure you meet Doug- He’s a blast!! They are a great team that came together to give me a deal. Btw, BEST service team ever too. Go Dalton!!! Thanks a ton! :)

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Good Experience...Except

By starlightd on 6/25/2019 at 4:58 PM.

The wait was not bad at all for my rear brake job considering a car wash was involved. The outside of my car looked amazing! So did the inside until I lifted the floor mats. The mats were only vacuumed on top and all of the grass beneath it remained. I couldn't believe my eyes. I've never experienced that before. Oh well...off to the car wash to vacuum. Other than the vacuuming, the experience was good.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very easy to buy my car with Chris

By Pbs on 6/24/2019 at 7:08 PM.

Chris was Very nice and very knowledgeable. He listened to me and found the tightest for me. Thanks for all your help. I will recommend Chris to my friends.

I would recommend this dealer.

Overall Rating

3.6  

3   Customer Service
5   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

Competent. Comfortable. Too long!

By badamsh2o on 6/24/2019 at 11:03 PM. Helped by Omar. Technician.

By watching the shop bays on cctv in the waiting room, I was able to watch my car sit for over an hour after my service was complete. I had to have the advisor tell the floor to wrap up my service and deliver. While a car wash was included in the service package I purchased, it was overlooked!

I would recommend this dealer.