Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
2.4  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Honest

By Bosstang69 on 8/7/2018 at 10:48 PM. Helped by Ray Torres.

Ray Torres our Salesman was extremely helpful and explained all our options . The entire experience was excellent and would recommend Ray to anyone interested in buying a new car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful!

By MGV on 7/25/2018 at 1:51 PM.

JC gave us all of the info we needed to make a decision for our first-time lease. He spent a good amount of time showing us the features of the car and answering our questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Saved from major world

By Mpimentel on 7/6/2018 at 10:41 AM.

was nice & friendly, wrkd fast & got me a car the same day w/little dwn, did what he said he’d do! appreciate his srvc.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

''Highly satisfied''

By LB31 on 5/28/2018 at 3:58 AM. Helped by JC Morillo.

This was my first time going to Hyundai of LIC. Jc Morillo Sales Advisor answered all my questions and was very attentive he even impressed me with his knowledgeable skills I would highly recommend.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service Hyundai

By suesonata on 5/18/2018 at 4:18 PM. Helped by Jason Bae.

Jason Bae in the Service Department helped me with an issue I had with my Sonata. The staff looked busy the day I brought by car but Jason was extremely helpful and he seemed to know a lot about cars which sometimes past service advisers wouldn't care to explain. I had no idea what the problem was but he explained to me exactly what the issues were..Thank you!!!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Worth the wait

By Dylys on 5/6/2018 at 11:14 AM.

This would be my third time purchasing a car from Hyundai of LIC. The guys there are very much interested in getting you the best deal for your buck. To be honest though it always takes quite a few hours to reach an agreement. It’s a lot of back and forth. But in the mean time they do try to work with you to get the best deal.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Very Rude Staff and terrible service

By Dong Kim on 4/26/2018 at 1:14 AM. Helped by Rude Korean guy, I don't remember his name. last name is Bae.

I went to there to change oil. But they didn't drain old oil out, just add new oil. When I came back to home, I checked oil with stick, which shows double amount of oil in my engine. It's so bad,,, so poor.... I don't have any idea how to describe this long island hyundai service center. When I back to there, staffs are extremely rude. No one say sorry to me. Don't use this center please.

I would not recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Unprofessional

By Jacob on 2/20/2018 at 11:43 AM.

He do not know how to treat customers and you better stay in mechanic department. First, learn to be civilized. You got paid by customer and I am not saying customers are always rite. You got be little decency to other people. Sale consultant should people living person and if u r not ... better change profession.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bad Service from Rude Staff

By Disgusted by Hyundai of LIC on 2/20/2018 at 1:08 AM. Helped by Jesus.

Terrible customer service from staff who are inept and unhelpful. I bought my car at this dealership and tried them three times for servicing the vehicle but after three bad experiences the last of which was the worst customer service experience of my life - I will not return and will never buy from this dealership again.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Frustrated!

By AndrewMW on 2/10/2018 at 7:11 AM. Helped by Ziggy (manager).

Being charged over $1600 for a lease return that was returned 8 months ago and it is all because of their negligence. They lie constantly.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Satisfacción

By yayos1982 on 2/6/2018 at 6:40 PM.

I went to the place to get maintenance on my car and I we walked out with a brand new car, thanks to IB. Price was too much for us but we decided to go for it and try to pay it sooner so we will feel great at the end

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Mindy2018 on 1/20/2018 at 10:19 PM.

Dionicio was our salesman. He was patient and informative and really took the time to make sure I got what I wanted. I left with a beautiful car and I couldn’t be more happy with my experience and my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my car

By genevie.w on 12/27/2017 at 5:23 PM.

Everyone at Hyundai of Long Island City was great. They were professional and patient. I will be returning to service my car and I will recommend my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By martha.jiminez2017 on 12/26/2017 at 5:16 PM. Helped by Ioannis kouzios.

I am so happy with the service I had attended to me by far the best dealership deff will recommend so happy that I came here ioannis kuzios is one of the best salean by far thank you to all especially ioannis kouzios and I will recommend long island city hyundai

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By harrisamaurice on 12/23/2017 at 5:22 PM.

John Parhami is by far the best person to work with in my opinion thanks again John Parhami. My experience was outstanding the dealership had a friendly atmosphere and let me tell you the dealership makes sure you have a snack or a drink while you wait.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent

By GAR on 12/21/2017 at 7:12 PM.

A buying experience at Hyundai Long Island City. Sammy Khan was a pleasure to work with. He is professional, knowledgeable and best of all straightforward and honest. Shopped around at several dealerships, spoke with quite a few sales persons and by far Long Island City and Sammy Khan are the BEST. I highly recommend buying a Hyundai - great car and warranty! When I buy my next Hyundai it will be with Sammy Khan/LIC Hyundai!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai Santa Fe sport

By jolivos91 on 12/21/2017 at 5:23 PM.

Thought John was great helped with every step of the way. Have great options and was very considerate. Was my first time leasing so it was great to have someone so helpful to work with me and explain everything thoroughly

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Scam ... complete crooks horrible costumer service

By Danthony on 12/19/2017 at 9:21 PM.

This dealership is a complete scam. They lie to your face. When you have issues with billing I have spent two and a half weeks trying to speak to someone on the phone. They hang up and don’t call back. They make claims and offer things to make the sale but hide things in fine print. After being convinced to end my lease early and upgrade and negotiated terms I was assured there were no other expenses by my sales person Debbieann Absolam and the person in the financial office. Two months later getting bills for things that were not discussed during our negotiations. They are looking to make a deal, will say anything they can including lying and purposefully omitting information. First lease had issues but I foolishly tried again. DO NOT GO HERE.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my car

By aliash201717 on 12/19/2017 at 5:23 PM.

Great place to buy your car, fun place. Debbie did great, she is honesty- i got my. Car for mymoney Her manger ziggywas very help ful also pete, too see debbie absolam at lic hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy withvdeal

By joe.cotugno2 on 12/17/2017 at 5:16 PM.

I went to get information ' I left with my new 2018 elantra: I wanted to buy I left leaseing- Debbieann absolam knows what she us doing she gave me all information to make my choice' I'm happy.

I would recommend this dealer.