Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.7  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By 0000000000 on 7/23/2017 at 8:13 PM.

These guys rock. They were happy to show me lots of different options, and work with me to find a great car for my needs. David was knowledgeable, friendly, and professional. Really appreciate that. The service department is the best I've ever encountered. Fast, friendly, and high quality work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best vehicle purchase experience I've ever had

By RDGrand on 5/17/2017 at 10:25 PM. Helped by Joe Preteroti.

Joe Preteroti -from Ide Honda- drove me down to the correct Ide Mazda, gave me the keys to the car I was interested in and told me to enjoy the test drive. After I enjoyed my test drive, I told him my price range. After we agreed on the price, the finance department got me a great financing offer and I signed, then drove away with my car. It was the best experience I've ever had purchasing a vehicle, and I look forward to my next purchase with Joe and the Ide dealerships.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Dealership is respectful of the customer

By Vineyardtechie on 1/30/2016 at 4:17 PM. Helped by Mark Cassata.

Mark C. knows Mazda vehicles from years of experience & certified top sales training. He will comm. with u at your level. Mark is not a "robot"

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By gusk65 on 9/16/2015 at 6:15 PM.

Bought a 2016 CX5 and had a very easy and painless experience. The salesperson was Mike Reese, he gave me an upfront price , no hassles nor gimmicks. Never felt pressure to buy the car, he didn't try to pressure me into buying anything additional. Told me he'd take care of everything and did, was in constant communication with me throughout the process and when I went to pick up the car all the paperwork was in order and spent at most 20 mins picking the car up and signing everything. Definitely recommend the dealership to anyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!

By kmwagner on 9/12/2015 at 5:26 PM.

This was the best car buying experience I have ever had. Mike Reese was an extremely helpful and likable guy. He was knowledgeable and worked with me on my financing. I love my new Mazda 3 hatchback. Everything is as it was described by Mike. I had a slight problem after driving the car for a few weeks so I stopped by unexpectedly and the service area took care of the problem immediately and I was out of there in 5 minutes. This is a great dealership to work with. Highly recommend.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Highly Recommend

By hannonka on 8/26/2015 at 12:58 PM.

After doing some car "window shopping" we returned to Dick Ide and are very glad we did. We are very pleased with our Mazda 6. Mike Reese listened to our requirements and put us if a very functional and beautiful car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience

By Andrew.Magee on 7/6/2015 at 11:42 AM. Helped by Mark Cassatta.

I visited Ide Mazda after experiencing two other dealerships. I am so happy I decided to stop in to Ide Mazda. It was easily my best experience at a dealership. Yes the vehicles were all superior but even more noteworthy was the customer service. All of the staff treated me wonderfully. My salesman Mark valued me and was fantastic.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best experence buying a car

By Drumcliffe on 6/24/2015 at 12:36 AM. Helped by Mark Cassata.

I have owned a Mazda most of my driving career. The first one I bought was a Mazda Protege I bought it from Ontario Mazda and it was a really great experence. The car got 250000 miles on it then I went back to Ontario and bought a Protege hatch back and that went for ever and the dealer was great to deal with. I then bought a Mazda 2 from Holtz in Henrietta again a great car. The sales staff treated me good, but not as good as I was treated at Ontario. I was looking for a nw car and I went back to Holtz, but it was now called Market Place Mazda. It was the worst experence I had ever had buying a car. I left there and decided to drive all the out to Ontario again. I am glad I did not. I went to Ide. I encountered a very helpful sales person named Mark Cassata. He did everything possible to hepl me make my purchase. The Man who worked on getting the car financed was amazing and the dealer was an amazing place. I had a good experence at Ontario Mazda but Ide was much better. It was the greatest. I left there loving my car and very thankful for the staff for helping me so much and working hard to get me the car I was looking for

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Service, I wish all dealerships were like this!

By ambertorres94 on 6/21/2015 at 3:53 AM.

Mike Reese is probably one of the most personal and friendly car salesman I've ever met. He treated me with great respect and helped me with everything that I needed to know about my new car. The process of getting my car was very smooth and pressure free. He understood my financial limits and gave me an affordable price that allowed me to add beneficial services for my car. Mike Reese did an amazing job, I love my car and I love the deal that I got it for!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phenomenal dealership

By Eamendo7 on 6/19/2015 at 7:57 PM.

I have been to other Mazda dealers and Dick Ide is the very best I've seen. Below are the reasons: - the facility is spotless and there are always refreshments for customers - the staff is extremely friendly and helpful; when I was purchasing my second Mazda, Mike Reese was my salesman and he did everything he could to make sure my monthly payment would be affordable for my monthly budget. Whenever I come to get my car serviced, the maintenance staff is always very welcoming and helpful. - Finally, free oil changes! How can you say no to that? I love it there.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Purchase of 1016, CX-5

By mandl on 5/30/2015 at 12:03 AM.

Just bought the 2016 Mazda CX-5. So far I am loving it! Its got a sporty feel to it, and great safety features. I wish there were more cubbies inside but I've yet to find an SUV that does. Marty Yeomans helped us. He was great. Very thorough and knowledgeable of the vehicle. When we were still in the "thinking" phase, Marty answered our questions, but did not pressure us in the least. I've never been to Ide Mazda but very glad that I did business with them. Liz

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

No pressure!

By gkornbau on 5/27/2015 at 7:24 PM.

Mike Reese was very helpful and friendly. He answered all of our questions, and helped us get the best deal possible...AND he was very, very patient with us!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

2015 Mazda6 Showroom Floor

By ZoomZoom on 5/26/2015 at 10:36 PM.

I went into Ide Mazda to purchase a CX5. I drove away with a Mazda6! I was not comfortable after test driving the CX5. Mike Reese and I talked about other options. As a past owner of a Mazda6, I decided to test drive a 2015. Mike explained different options and I decided on the Mazda6 that was on the showroom floor, so this is my first vehicle purchased from.......the Showroom Floor! The dealership stood behind all the numbers that were presented to me. And Mike delivered the vehicle on time........

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2016 CX5 purchase

By Rodney1 on 5/24/2015 at 1:00 AM.

We purchased a 2016 CX5 in March 2015, Mike Reese was our salesperson, he was very knowledgeable and helpful. I would definitely recommend the dealership and Mike to anyone wanting a positive car buying experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

great!

By Zippy on 1/15/2015 at 10:16 PM. Helped by Rob Cupello.

My experience was very good. The customer service was great and I did not feel pressured to buy anything. Rob was very helpful and made my car buying experience a positive one! I would definitely recommend Dick Ide Mazda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We visited the dealership to test drive a Mazda 3. We...

By wmichfel on 3/19/2014 at 1:59 PM. Helped by Mike Reese.

We visited the dealership to test drive a Mazda 3. We had called ahead to let us know what car we were interested in and Mike Reese was waiting for us when we got there with the car all ready to go. We decided to also drive a Mazda 6 which Mike promptly got for us. After the test drive, we decided we liked the Mazda 6 better and Mike was able to quickly negotiate us an excellent price so we agreed to take delivery the next day. After signing the paperwork, we were introduced to the service manager who scheduled us for our first oil change (lifetime oil changes included in the price!) We are extremely happy with the friendly, no pressure sales experience. We will be recommending Dick Ide to our friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I’m buying my second car here at Dick Ide, it was a very...

By wmccorm on 3/31/2013 at 10:18 PM. Helped by William Galliher.

I’m buying my second car here at Dick Ide, it was a very nice experience! They made it easy, they knew exactly what I wanted, gave me all the information I needed, I felt they gave me a very fair price on my trade in, and I’m looking forward to driving my new car! I got a Honda Accord Touring, all the goodies on it, it does so much for you, it seemed like a very safe vehicle! On the test drive it was very solid, tight, and it felt good under me! Like I said, this is my second car at Dick Ide, it was a good experience then, and a delightful experience this time!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience with Dick Ide Mazda was absolutely...

By ETell on 3/7/2013 at 3:29 PM.

My experience with Dick Ide Mazda was absolutely wonderful. The process was quick! The customer service was excellent. I will definitely be telling my friends as family to visit the Dick Ide dealerships to purchase a new or used vehicle!

I would recommend this dealer.