Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.3  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

B1 SERVICE ON HONDA CIVIC 2014

By valcabezas on 5/23/2018 at 7:00 PM. Helped by Brandyn Nichol.

From the moment I booked the appointment, to the moment I picked up my car after the service was performed, I received nothing by excellent service. Alex was great from the moment I arrived, she took my information, got me a shuttle to work and called me to advise on the progress of my car. the shuttle driver (sorry I don't remember his name) he was very professional and very friendly. the ride to and from the dealership was very enjoyable. and the gentleman that finished the transaction (again sorry I didn't get his name) was very friendly and helpful with a couple of questions I had. all in all, excellent experience :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent timely service.

By Hondacrv75bbb on 5/19/2018 at 9:55 PM. Helped by Over the years, I have worked with pretty well all employees. They are all committed to serving the customer. Always polite and helpful..

I can always rely on Ideal Honda to perform the necessary service to my auto effectively, efficiently and at a reasonable cost. The service personnel seem to take pride in the service they perform.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance minder B service.

By Willard on 5/17/2018 at 2:13 PM. Helped by Santena Wedemire.

This service was prompt and efficient. They clearly checked and inspected every important area and component . We have dealt with Ideal Honda for many years and always found them to be competent and honest.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent as always "Bring it Home to Honda"

By Sasha on 5/17/2018 at 1:54 AM. Helped by Jonathan Samuel, Omar Heiba, Techs that worked on a car (unfortunately do not know names).

For 18 years, I have been using Ideal Honda as my "go to" place to purchase new and used cars and for regular services. This time, as any other time I have been in, they did everything right. My Service Rep, Jonathan was extremely helpful, he scheduled my B Service to be done on time (actually it was done 10 min. before promised time ) so I can make it on time to drive my kid to her Jazz dance. While they were performing maintenance on my Accord, it was like a symphony of movements where 3 technicians worked on rotating tires, changing oil and inspecting everything on a car. And all of that with a smile on their faces. You could see that they are enjoying their work. You could see all of this through glass wall while enjoying good coffee (provided free by Ideal Honda). It never rang more true that this time that commercial "Bring it Home to Honda"

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By RJ on 5/14/2018 at 2:02 AM. Helped by Edwin Sepidoza.

I was able to find a good condition used car for the right price. The sales associates are very transparent with any inquiries and details regarding the sale. Easy communication along with friendly staff makes Ideal Honda a great place to purchase a new/used car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Efficiency par excellence!

By HondaFit on 5/12/2018 at 4:13 PM. Helped by Santena Wedemire.

Bought a 2 year-old Fit from Ideal Honda with remaining warranty. Had a nail in a tire. Fixed with no charge. Then a problem with the starter motor. Fixed with no charge. Each time I was picked up and dropped off at home by a Honda driver. Very efficient, very friendly service group. After having a Volvo station wagon for many years, I don't regret buying my Honda Fit. Love my car and am happy with Ideal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A satisfied repeat customer over 10 years

By Kad on 5/12/2018 at 3:09 AM. Helped by John Zhong.

Ideal Honda provides expert advice, and quality service & purchasing experience. Got my first Civic Si in 2008. Now my second Civic, Type R in 2018. The 2008 CSI is like new. the 2018 CTR exceeds all expectations! John Zhong is one of the main reason for the good experience. He picked me up at home back in 2008, and now in 2018 to pickup the new cars.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

tire swap

By bonezaw on 5/12/2018 at 1:25 AM. Helped by can't remember name.

was good and fast, will come back to see the fine staff at ideal honda. Took tires, they swapped and I paid and left. Oh got a wash too.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Worryfree Car Buying Experience - TT

By TT227 on 5/10/2018 at 8:37 PM. Helped by Eric Teka.

Excellent customer service provided by Sales Advisor - Eric Teka throughout my recent purchase and delivery of a New Honda Civic Sedan. His Professionalism, Integrity, and Patience make the whole car buying experience hassle-free. He took the time to address all my queries and concerns. He is a new breed of car salesman where treating the sale as a long term commitment and relationship with the Purchaser and not just an one-off deal! I would definitely recommend Eric to my family and friends when shopping for a Honda!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Swift

By Yes on 5/8/2018 at 6:24 PM. Helped by Tarandip singh.

Thanks Tarandip for your services, he turned a sour first experience with another agent to a positive one- this is my second car with him thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By 2007 CRV OWNER on 5/8/2018 at 8:35 PM. Helped by Alexandra....cant remember mechanic's name but he was very thorough and was able to resolve issue.

Alexandra and Mechanic went the extra mile to provide Super Star service and resolved issue with my CRV. Thank you very much. See you at next service. Afrodite

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Superior Team Work in the Service Area

By JMac on 5/8/2018 at 7:59 PM. Helped by Sorry I forget..

Was early for my appointment but a Service Rep was right there to get me checked in. Was there for an oil change which was completed in less than 30 mins. Once the oil change was completed I was greeted by a Service Agent who explained the invoice in great detail. I have bought over 7 vehicles from this location and have never been disappointed in the service I receive. Keep up the good work; love the new location.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service and overall experience.

By ACG on 5/5/2018 at 10:40 PM. Helped by Sergio Khatibi.

I have been a customer of Ideal Honda for many years. Sergio was very helpful and efficient and made sure that we had an excellent experience with the purchase of our new Honda.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Oil Change

By Steelpole78 on 5/2/2018 at 1:53 AM. Helped by Not sure.

Was greeted by a friendly employee when I arrived in the service bay. Wanted to do a power steering flush with my oil change but was told in the waiting area that the dealership does not perform this type of service. The employee said that the dealership does not have the equipment to perform this type of service which I found odd. No big deal they oil change was done within the hour and I was on my way.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick Turnaround Time!

By larnett on 5/3/2018 at 7:48 PM. Helped by Justin Lezama.

Dropped my car off at 8:30am for service (oil change, timing belt, transmission flush) and changing winter tires to all seasons tires (also two new tires). Was told it should take about 3 hours (11:30am). Received a call at 10:30am letting me know that the car was ready for pickup. Very pleased!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Bil on 5/4/2018 at 4:32 PM. Helped by Azam.

Azam was a pleasure to deal with and really went above and beyond to make sure we had the best possible experience when leasing our new Honda. I would highly recommend Azam and the team at Ideal Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

My new Lease

By barry801 on 5/2/2018 at 8:08 PM. Helped by AZAM RIFFAT.

The lease on my 2014 Honda civic was coming to end I came to Ideal Honda to see what option was I spoke to mr. Azam Riffat who would not let me leave without a new car, he did every thing possible to make it work for me, truly a very nice man, and I would recommend him to any one I that was looking to buy a car. exceptional service. TREVOR PIERCE

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Services Ever !!

By Shaikh Waheed on 4/30/2018 at 2:14 AM. Helped by Mr. Azam Riffat.

Leasing a new model HONDA ACCORD 2018 was a great experience as the whole deal was executed by “ Champion of Salesmanship” , Mr.Azam Riffat who is always friendly & supportive. I would prefer buying my 3rd vehicle from Mr. Azam again. You must be the soul of Ideal Honda, are’nt you ???😜😜😜

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very accommodating to clients

By xanda1 on 4/29/2018 at 6:35 PM. Helped by Omar Heiba.

I came for service to replace my tires without makIng an appointment and Ideal Honda was very accommodating to my request. I would recommend them to anyone I need who needs Honda service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer experience with Omar

By Costelian on 4/29/2018 at 2:03 PM. Helped by Omar.

Omar is awesome!!!. Always keeps you informed throughout the day of what's being done to your vehicle and when to expect it to be ready. He takes his time to explain everything and he is a super nice guy. Great work!!!

I would recommend this dealer.