Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.7  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

grest service

By Typer2017 on 6/27/2018 at 10:26 AM. Helped by graham.

out standing customer service will recommend to family and friends the service parts department is super thanks for the great customer service please to your self a favor and check them out i sure dont regret it

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What a GREAT Service Department!

By bandmandq on 5/31/2018 at 7:57 PM. Helped by Joe.

The service department is just outstanding. They really worked at making sure they knew what I wanted done and then explained what all they did and the condition of my vehicle when the service was complete.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great place to buy a new car!

By Happy New CR-V Owner! on 4/5/2018 at 2:10 AM. Helped by Jeff.

We love our new Honda CR-V. Our salesman Jeff was very personable, easy to work with, and very knowledgeable and patient when answering all our questions.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding & very personable sales associate!

By Pro1driver on 3/12/2018 at 2:05 PM. Helped by Shirlee.

I would have to start with Shirlee, my sales associate who was very personable, not pushy, and listened to my concerns & got the answers to things like warranties, etc. She went beyond my expectations in her desire to make things more presentable & helped me in making my decision. Shirlee is surely a keeper!! And my decision to buy my truck was soley MY decision...not the sales associates, etc.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A superb car-buying experience!

By Recycled Hoosier on 2/21/2018 at 1:43 AM. Helped by Penny Garcia, Shirlee Rieggers.

What initially attracted me to Ike Honda was a great price on the exact Certified Used Honda HR-V model I was searching for, even though the dealership is more than 4 hours from my home in central Indiana. Penny Garcia, the Internet Specialist quickly responded to my initial contact with the detailed price quote I requested, even though it was late on a Friday afternoon. When we arrived at the dealership the following Monday, Penny introduced us to Sales Professional Shirlee Rieggers. Shirlee is a very outgoing person who loves helping people. She really understands the products she is selling, and she thoroughly explained and demonstrated all the features and technology in the vehicle during our test drive. It was a busy day at the dealership, and when we returned from the test drive to complete the purchase, we had a great conversation with Shirlee while our car and the paperwork were prepared. Then Shirlee spent additional time with us before we departed, to make sure my phone was paired with the car, and that I understood how to use the features of the touch-screen interface. Shirlee went well above and beyond the call of duty after the sale: I accidentally left two garage-door remotes in my trade-in, and she retrieved them and mailed them to me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

perfect buying experience no matter what your age

By Tabitha Montalbano on 2/4/2018 at 10:59 PM. Helped by Caleb.davis@ikehonda.com and Eric in financing.

I recommend this place to any age driver needing a vehicle. The sales people and financial staff respect and help you no matter your economic status. when you leave this place you feel like you were respected on all levels. You feel confident in your purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always Excellent!

By HondaGirl on 1/24/2018 at 3:26 PM. Helped by James.

James was the Customer Service Tech that took care of everything. I always appreciate his friendliness and thoroughness. He has assisted us multiple times and we are always happy(relieved) to see him when when we come in. I always appreciate that he talks straightforwardly and doesn't "dumb it down" for me as a woman. (My dad worked as a mechanic and made me learn to change the oil/sparkplugs/tires and other things before I could get my license. Of course that was over 30yrs ago, and I have no desire to do that today, but the general knowledge still applies.) I appreciate the way James treats me. I've had other service techs, at other businesses offer to "call my husband and tell him what needs to be done", without attempting to tell me. Fastest way to lose my business. Bottom line we both appreciate him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

An Outstanding Car-Buying Experience

By Quvwxyz9 on 1/22/2018 at 4:26 PM. Helped by Shirlee Riegger and Charlie.

Everything. My wife and I had an excellent experience with buying a 2018 Honda CRV. It has been 20 years since we bought a new car and we were a bit wary. But Shirlee Riegger was very patient, cordial, respectful and professional to our car-buying needs. Her relax and fun personality placed us at ease while deciding on a big-ticket item in our lives. Charlie (sorry, I can’t remember his last name) was a pleasure to work with. He took time to explain everything paperwork to us. He was very forthcoming with paperwork details and did not pressure us and respected our final decision. These two Honda professionals reflect the best of sales personnel working with the community—giving their best to the community. Ike Honda can expect the best back from the community because Ike Honda gives their best to the community. Outstanding job, folks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to purchase a car!

By bandmandq78 on 11/30/2017 at 4:54 PM. Helped by Caleb Davis.

The ease of purchasing a new vehicle. Very easy process and we were well informed of all possible additions and did not feel pressured to do any of those extras.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One of the best buying experiences I have ever had

By saejj on 10/21/2017 at 3:44 AM. Helped by Roger Allen, Jeff Martin.

From the initial contact with IKE Honda, I was happy with the experience. I had contacted my local Honda dealership in Evansville, IN and they were not willing to budge on price or even work with me to find a solution. IKE contacted me via TrueCar and was more than happy to try to earn my business. I drove 99 miles away from my local dealership, D Patrick Honda, to do business with a dealer that cares about it's customers. I will always recommend this dealership. From my salesman to the sales manager, their professionalism and care for their customers is outstanding. I will recommend all of my friends and family to this dealership. I can't be happier with my purchase from this group. I purchased a 2017 CR-V EX.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

WARNING ! dishonest and deceptive BEWARE

By mis led buyer on 10/10/2017 at 1:19 AM. Helped by caleb Davis ,Roger Allen, Wayne Fortner, James the service writer.

stay away from this mafia style run dealership.corruption from the service department to the general manager who never answers a call or responds back. I was sold a $27,000.00 problem truck. gave me a 30 day warranty then pulled it after they got a bill for a problem that I had fixed within the 30 days.I am filing a complaint with the attorney Generals office.Filing a lawsuit in small claims court as well

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Always my first choice!

By lovemyfit on 10/1/2017 at 2:50 PM. Helped by I didn't catch the names.

Always, friendly, down to earth, helpful staff who never try to sell me anything I may not need, but always let me know my options.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic!

By Nessahm2 on 9/21/2017 at 3:00 PM. Helped by Caleb Davis.

Everyone was fabulous. Our salesman went above and beyond to keep our business local and it is greatly appreciated. I would definitely recommend them to everybody.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
1   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

Dishonest as the day is long

By coolcobramatt on 11/24/2015 at 12:13 AM. Helped by Caleb, Finance Mgr, Sales Mgr all three liars.

What a horrible dealer. Long story short they agreed to sell me a Honda certified Accord but after I drove 2 hrs and handed them my check, they pulled the certification saying "for the price you paid, we won't include the warranty". What a load of bs. What I paid means squat when you don't tell the person up front you are removing the certification. They lost a customer over $405 (their cost not mine). Salesperson fully explained to me (as does their website ad and their autotrader ad) that the car was certified. Have you ever seen a dealer yank the warranty after the deal was made? xxxx Ive never seen a certication pulled period! Bottom line, use Bluegrass Honda in Paducah. An hour drive but honest people.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service ever!

By OliviaBullard on 9/14/2014 at 6:03 PM. Helped by Michelle and Jason.

Michelle was amazing! She and Jason had me in and out in less than 2 hours! Best experience Ive ever had! Thank you! Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I don't know if I was too lucky or something else but it...

By linhtp411 on 12/5/2012 at 3:04 AM. Helped by Jeremy Harvey.

I don't know if I was too lucky or something else but it took me only 2 days to buy that car. The first day I went to Ike Honda, I tested the first car I had the first impression and I did like it. I decided to buy that car! My salesperson was Jeremy Harvey. He was very nice, friendly and enthusiastic. I came to see him the next day and it didn't take us too long to reach a deal, just after an hour I think. It was pretty easy for me. I came home with a full tank. They sent me coupons of a free oil change and $250 at Collison Center (with damage over $3000) a week later. I am very pleased with my car, the deal I got, and customer service I've had with Ike Honda. I will definitely recommend it to other friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was reading the above comment and couldn't believe that...

By mikewoodburn on 8/20/2011 at 2:51 PM. Helped by Otto Dennis.

I was reading the above comment and couldn't believe that we had the same sales person. Otto was the most helpful and nicest sales person that I have ever delt with. When I asked him a question about the Accord he was quick with the answer. When I came in I didn't really know which Accord model would suit me best. We sat down on the showroom floor and he asked a few simple questions and then he said he would be right back. He pulled a beautiful Accord in to there A/C delivery center to show us the car because it was like 100 degrees outside. He went over the while car and then we went for a test drive. When we got back I told him this was the car that we wanted. We went in and the deal only took about 20 minutes. We were in and out of the finance office in about 45 minutes. I just wanted to thank Otto and Ike Honda for the best car purchase experience we had ever had. Thanks Mike Woodburn!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

My wife and I tried to purchase a car from this company. ...

By metalvox1 on 3/3/2011 at 3:34 PM. Helped by Otto Dennis.

My wife and I tried to purchase a car from this company. We were dealing with a young guy named Otto. He was as condescending as they come. He talked to us like we were 10 year olds buying our first skate board. If we didn't have correct information, he did his best to satisfy his superiority complex by makings us feel like crap....and that's just the beginning. I had decided that I would deal with this jerk, despite his shortcomings, b/c I thought we were going to get a good deal. He gave us...or I should say his "manager" gave us a price. It was ok, but not what we wanted so we left. Otto called me two days later proclaiming "I have great news, I can beat the last price we offered you and we are sure to make you happy with this deal!" So I called him, and said "I'll be back with my wife tonight". When we went back that night and he was shady as ever. He new NOTHING about the history of the car, even though it was supposedly owned by the service managers parents. The car had a towing hitch, so I asked what had been towed with it (a pretty logical question considering the car had a 4 cylinder engine). His answer was "I'm sure they only used it once" and "they were a family of considerable means...they can afford to buy whatever they want so why would they tow something." He pretty well avoided answering me at all costs. The only thing he said that was relevant to the vehicle was "this is the most highly celebrated mid-sized SUV in America!" ....thanks Otto, we get the picture. We went inside again to talk price. He went back to his "manager" again, this time coming out with the number that was supposed to "make us happy"...only it was almost $1000.00 more than the first number they gave us. When I questioned it, he lied and tried to make me seem like I didn't know what I was talking about. He also tried to convince me that the original starting price of the car was $18,000.00, when it was actually $15,999.00 (again, according to his manager). When I asked what happened to the last managers price, he told me that the previous manager wasn't "authorized to give me that price." After he could see that I wasn't buying that excuse he said "no, the last manager said MAYBE he could give you that price." Basically it was the old "bait 'n switch." We got up, shook his slimy hand, and left. My overall impression of Otto as a salesman is that he is either an intern, and we were his first "pitch" ever, or he's the child or relative of someone who works/owns the dealership. He didn't carry himself as a well informed salesman by any means, and he didn't work hard to earn my business. He treated my wife and I like dirt, and all the while kept a look of self-achievement on his face that made us feel even worse. I should have known better after the first day I walked into the dealer to look around. I walked in the door and two salesman looked out at my old truck, looked at me, and then said, "oh you must be here for the service department." After I told them I'd like to talk to someone in sales, they whispered back and forth, and then sent me the aforementioned piece of work to deal with. I will never deal with IKE Honda and I will never suggest a friend to them. We drove across the street to Marion Toyota, and purchased our vehicle there. We weren't made to feel like idiots, and we actually got a good deal on the car.

I would not recommend this dealer.