Dealer 2-Year Rating

Overall Rating

3.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
3.8  
Price
4.3  
Quality of Work
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience!

By Corbett L on 10/3/2017 at 4:33 PM. Helped by Matt Clevenger.

I bought a 2010 Toyota 4Runner from Matt at Image Auto Sales... I read reviews online before I went in and heard great things... they were all true! I had a very pleasurable experience and would recommend Image Auto Sales & Matt to anyone! Thank you so much!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience with Tom McDaniel

By Ophelia1928 on 5/19/2017 at 2:21 PM. Helped by Tom McDaniel.

My name is Ophelia Witten and I just had an awesome experience with Tom McDaniel!! After a full morning of making many calls to different Boise auto dealerships, I felt prepared to go view those autos I had hunted. The first stop was to Image dealership at 9176 Fairview in Boise. The first person I spoke with was Tom Mcdaniel. All the specifics I was looking for was right there in that one white Pontiac.........after an inspection of the vehicle which appeared to be in good order I took a spin and fell in love with it right there. Tom was considerate and not just professional, but personable. He was quick to help me in and out of that car and was very gracious with help in dealing with my walker. He was ready to retrieve the carfax I requested so I could look for myself at the detailed history of this auto...which proved that this auto had been treated well with its previous owners. I had also told Tom that I had only a certain amount that I could spend on a auto and could not withstand car payments, but I was certainly interested and in need of a solid and long term warranty. He said he would speak with his Boss, he disappeared and only seconds he returned with a smile and said " No problem, we can make this work". Now, that is what I call real help and I am grateful that Tom McDaniel is the person I dealt with in purchasing this auto. I had specifics that I wanted in a vehicle, I had limited funds, I had the need for that extended warranty and with all this, he made it happen! Thanks Tom, I will be proud to send customers your way!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Very dishonest

By disappointed on 11/25/2016 at 7:12 PM. Helped by Tom.

Wasted 2 days to evaluate the car we wanted to buy. Tom wanted us to come back the next day to close the deal but called that the car was sold. Didn't disclose accident. Car died on test drive because of dead battery.

I would not recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Nice car, fair price.

By Nancy A on 7/9/2016 at 1:02 PM. Helped by Matt Clevenger.

Matt worked with us to deliver the car we wanted at a fair price. I am very happy with my new 2013 Ford Focus. I would return to this dealership for future needs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

great experience

By mifflinscott89 on 6/11/2016 at 12:15 AM. Helped by Matt Clevenger.

My salesman was awesome. He really helped me get into something great. I highly recommend going through them. I definitely will be back in the future for a future purchase

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Matt was the best!

By Busackjj on 6/2/2016 at 3:23 AM. Helped by Matt Clevenger.

I was very nervous to commit to a car payment. Matt was extremely patient and reassuring with me through the whole financing process. Not once did I feel pressured into my decision and I drove away today feeling terrific in my new (to me) car. From a salesperson to another salesperson- strong work! I felt very comfortable making this purchase.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Matt did a good job and not a lot of pressure

By KJMACK on 5/27/2016 at 4:50 AM. Helped by Matt Clevenger.

I thought Matt Clevenger did a great job. The process was quick and easy. He shopped around for financing which was great! He did try to sell the extended warranty after some thought I decided not to get it. The truck was a little dirty(found food in the console and storage unit card and auto auction stuff in the glove box). Said there would be four free oil changes but did not give me the details on it. I hate buying vehicles but overall my experience with Image Auto sales was not that bad.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price

Mostly painless

By Teacher on 5/25/2016 at 8:50 PM. Helped by Matt Clevenger.

I wasn't thrilled about buying a car and Matt made this an easy, and mostly painless, experience. He didn't pressure me to buy a car, and when I had made up my mind, he took care of the paperwork and I only needed to sign.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good no pressure dealer

By MIKE Chapin on 5/20/2016 at 2:29 PM. Helped by Matt Clevenger.

Nice clean cars no pressure sales car needed minor body trim fix their body shop fixed it while we waited. Filled the gas tank with gas.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Matt was great to work with

By Bill Cunningham on 5/12/2016 at 12:35 AM. Helped by Matt clevenger.

One of the best experiences I've had at a dealership. Matt made it quick and easy and bottom line. Thats the way I am

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick and easy

By Crazybeautifult@gmail.com on 4/29/2016 at 4:47 PM. Helped by Matt.

I have bought 2 vehicles through Image Auto and both experiences with Matt have been painless and straight forward. They are so easy to work with and get everything done quickly. I have recommended them to friends and will continue to do so.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience!

By Brad S on 4/28/2016 at 3:15 AM. Helped by Matt.

Matt at Image Auto was friendly from the moment that I first got a hold of him all the until I drove off of the lot. I came in with a car in mind and he worked to make sure that I got the deal that I wanted. Thanks again Matt!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tom at Image

By TraceyM on 4/19/2016 at 4:02 PM. Helped by Tom.

Tom was very pleasant and personable. He made this vehicle purchase the best I have ever had. He went the extra mile to get some extra things check out on the vehicle I was interested and when we signed he got a last minute better offer on my loan. Very impressed that he took the extra time to save me extra money. Tracey M

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Yeah!

By Paris Howell on 4/14/2016 at 11:36 AM. Helped by Matt.

Finally got my Outback! We had a wonderful trade-in experience with Matt. We asked him to take a second look at our trade-in and he did and gave us more money. We appreciated his salesmanship without being pushy. He was very helpful with the finance and called us with updates until we got the deal we wanted. The whole transaction was quick and efficient. We appreciated his honesty and professionalism. Paris & Dean Howell

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tom was great

By Alex H on 3/27/2016 at 6:06 PM. Helped by Tom McDaniel.

We really feel like Tom cared for us and our family and wanted to get us in the best vehicle for our family. It was a fast and pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greatest experience

By Happy customer on 3/13/2016 at 4:12 PM. Helped by Tom.

We worked with Tom & I have never worked with a better sales Representative. From the time we got our of our car, Tom "listened" to us. We had worked with another well known dealer in town to "buy" us out of our car. The car was too small for us. That other dealer had given us a quote & said they would honor it for 90 days. When we went back they decided they could not do that. Tom knew nothing of this, showed us what he had available in our price range, offered us more for our car as a trade in & we drove off in the perfect vehicle for us. He knew what we needed before we did! I would encourage anyone looking for the perfect vehicle to go & see Tom @ Image. He will get you the best deal possible & you will understand what I am talking about.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best expierence

By MarisaLieske on 3/9/2016 at 4:54 AM. Helped by Tom.

Absolutely hassel free. Found the vehicle that was perfect for me and found it quickly. The price was right and Tom was able to help us get into it quickly.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Fast and easy

By Tar07 on 3/8/2016 at 7:00 PM. Helped by Tom McDaniels.

Great price and friendly service. We didn't have to spend hours going back and forth over the price and we had a trade in!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and extremely helpful

By djhendricks12 on 3/8/2016 at 6:26 PM. Helped by Tom McDaniel.

I dread going in to dealerships! It always takes forever and hardly ever a pleasant experience. This was absolutely not the case! Tom was extremely fast and helpful. It was obvious that he cared about what I needed! Very intelligent guy and I'm glad to have worked with him.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Image Auto excellent customer service!

By wudarckm on 3/8/2016 at 4:49 PM. Helped by Matt Clevenger.

Image Auto and especially Matt, made our experience buying a car excellent. He was upfront and honest with what he told us and answers to our questions. They have really good deals and amazing cars. I would recommend them if your looking for a used car and great customer service.

I would recommend this dealer.