Dealer 2-Year Rating

Overall Rating

3.8 / 5
Customer Service
3.7  
Friendliness
3.8  
Overall Experience
3.7  
Price
3.9  
Quality of Work
3.9  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Scam artist!!!!!!!!!!!!!

By leach4383 on 2/4/2017 at 2:47 PM. Helped by Daniel Lassiter.

Never paid off vehicle that I traded in and now currently arguing to get vehicle paid off. They didn't have a problem thou taking my down payment and cashing next day. DO NOT BUY FROM THIS PLACE THEY ARE THE WORSE

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car-buying experience ever!

By Mindi on 11/18/2016 at 5:49 PM. Helped by Mark Cantino, Tim Dejesus, Zack Goldblatt, Joey Bush.

It was a no-brainer for me to come to these people when my old car sounded like it wouldn't make it through the weekend. Mark Cantino and Tim Dejesus worked quickly to find me a car I could afford and financing for it as well. Zack Goldblatt retrieved the car from a sister dealership and the deal was done in one day. They were a pleasure to work with and I would recommend them in a heartbeat.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My 4th Infiniti

By Markf323 on 9/24/2016 at 1:06 PM. Helped by Rob walsh.

Since 2007 i have had an Infiniti. The main reason i keep going back is the level of service and commitment to customers. When you walk into ardmore you feel very welcomed and you see the same friendly faces year over year. It was back in 2007 when i purchased my first Infiniti from Mark Cantino. I found out a few years later when getting my second Infiniti that i was Mark's first car sale. Ever since that day that in 2007 Mark and I became friends and when searching for new or used vehicles I always work with him.and his team. Just a little side story of the commitment and going over a d beyound the call of duty. My wife had barked her G37 sedan on the grass and slight incline and got it stuck. Some friends helped her move it out. She did not realize that in doing so she had picked a lot of grass and leaves in her exhaust. I was out of town on business and when my wife got home she smeeled soberhing burning when she looked undervthe car the catoytic converter was flamming red. She immediated took a hose tomthe bottom of the car to coolnit down. Now at this point it was 6pm at night. Sharon called Mark Cantino in a panic. Mark took care of everything. They got her a loaner car within 1 hour at our home and flat bedded her car out to be inspected for any damage. If you have the opportunity and are looking for a team that will make your car buying experience easy and painless look to ardmore infiniti and mark cantino and his team. Once you buy from them you will always go back. The service andvwuality of care given to customers is first rate. Cars i have owned 2007 Fx35 2011 G37 S comvertible 2013 G37xSedan 2016 qx50 This last time i dealt with rob walsh to aid in my 4th infiniti purchase. He knows the product inside and out a d actually taught me a few thibgs i did not know about the products. My experience with rob was very satisfying. The negotiation was almost non existant. I came in told rob this next infiniti was going to be my everyday car and i did not need all the bells and whistles He worked with me a d helped narrow down exactky what i needed and then searched the incentory to get me the color i wanted. Very easy and all done within 30 minutes. I advised tge price point i was willing to oay for a leased car and they made it happen Again fir the 4th time the experience was easy fast and trustworthy. They are 3 words thatvtypically do not go with car sales but ar ardmore you will experience that. Please stop in and let mark or rob know you read this post from Mark Cantino's first car sale customer

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Mark Cantone worked with me to get me into a car I love!!!!

By lisac783 on 4/11/2016 at 1:18 PM. Helped by Mark Cantone and Joe Esposito.

Mark Cantone worked with me to find a car that I love at a price I can afford. He has been available afterwards to make sure everything is going well with the car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding All Round Experience!!

By Drew P on 12/23/2015 at 7:05 PM. Helped by Mark Cantino and Sokratis Pappas.

I was recommended to Ardmore Infiniti by a close friend and was told that I couldn't go wrong working with the team there. So this was where my new car search began and I am very happy to say that this was where it ended. Sokratis was very helpful, knowledgeable and accommodating up until the very end. From allowing me to take the car home so my wife could take it for a test drive to taking the time to make sure I was 100% satisfied which included finding me the exact car I wanted out of another dealers stock and getting it ready to take delivery within 4 days of agreement. I couldn't be happier with my experience, my brand new Q50S and my choice to buy from this auto group. Like my friend I would recommend this team to anyone and look forward to making my future purchases here!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Honestly great experience!

By Damien C. on 12/22/2015 at 3:48 AM. Helped by Calvin Schlotfeldt.

My wife and I recently bought a certified used Infiniti here and our experience couldn't have been better. We bought from out-of-state and used my wife's car as trade-in. We began initial negotiations via phone with continually prompt responses and answers to our questions. We received eight hundred dollars over blue book for my wife's car as trade-in and ultimately got our certified used 2013 FX37 for several thousand less that blue book. Negotiations were fair and well within reason. Our salesman, Calvin, was absolutely professional and very personable. He and the General Manager, Nick, greeted us almost immediately for our scheduled appointment and the process moved along smoothly with no issues or pushing to buy anything extra. In all honesty, this has been the best car buying experience I've ever had. I would have to question any negative reviews and would easily do business here again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best car buying experience ever!!!!

By Michaelz on 11/25/2015 at 12:31 AM. Helped by Nick (sales manager).

My wife and I have been buying new automobiles from these guys for over 10 years...We both have an infiniti... Sales department is the best...Kind, Courteous and attentive to our schedule.... Service is fast, knowledgeable,responsive and reasonable priced... Just bought a new Q50, was in and out in 45 minutes and got the best price in the area and recieved the exact model and color I wanted with no xxxxxxxx... If you are in the market for a new automobile and want the best experience call these guys You will be impresssed as we are every visit.. Thank you Nick...Just love my new infiniti and the experience from your entire infiniti team... MZ

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
2   Friendliness
1   Overall Experience
3   Price
3   Quality of Work

Poor Customer Service

By GlennJ on 9/30/2015 at 4:29 PM. Helped by Sales Reps.

We leased a QX60 from Infiniti of Ardmore last Fall. I asked the sales rep several times to get me a cargo net for the trunk and he never followed through on that. Apparently, this is not a standard item on a $47k vehicle. lol...and I asked the service dept several times if they would be willing to pick-up my QX60 at my Malvern office for maintenance and again never heard back. I know they offer this to other customers, so not sure why they're not interested in helping me....Then a few months later, I asked the sales dept to give me some advice on my lease options as I was over on miles. I have yet to hear back from anyone. I would not recommend this dealership as they seem to not care about their customers.

I would not recommend this dealer.

Overall Rating

1.6  

1   Customer Service
2   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Lies and Missleading Salesman

By Kevinjtrnr on 8/29/2015 at 1:49 PM. Helped by Kelson.

Let me start out by saying I am heavily invested in the car community in the tri-state area. From performance to vintage, from track days to charity shows I work with everyone including dealerships. I went in on a Friday evening to test drive a vehicle. I then wanted to purchase the vehicle and wanted to put a deposit on it. They told me is was not needed and that they would be open again the next morning at 9am. I told them later Friday night that I had been approved and asked where everything should be sent and they informed me I just needed to send it at 9am on Saturday. The next morning I sent them the information at 9:01 and at 9:11 I called to let them know I was on my way in to pick up the vehicle. At that time they informed me the car had been sold to someone at 8:30 in the morning. The only response they had was that I didn't send payment fast enough. Even after I followed all their directions and did what they said. Out of all the car dealers, groups, organizations and associated parties I have ever worked with, these guys are the absolute worst. I can honestly say I've never met a more dishonest batch of employees in at the years I've been working around cars.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

INDIA WALKER IS THE BEST SALESPERSON

By bart on 1/29/2015 at 12:17 PM. Helped by India walker.

Politeness,professionalism, respect, patience and the best price is what India walker will get you. Michelle Jackson is happy thanks to India walker at Ardmore.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!!

By Ambie101x on 1/15/2015 at 2:27 AM. Helped by Joe Esposito, Mike Wolfert.

I needed a car fast so I could get back to school and Infiniti of Ardmore accomplished that goal!! As soon as I got there Nick was very friendly and answered all of my questions. Joe Esposito was the best salesman that I could have asked for! Joe was caring, considerate and made sure everything was okay and went smoothly. The finance manager, Mike made everything clear and simple for my first auto loan! I'm really excited about my car, and I'm very happy I choose Infiniti of Ardmore!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Deal

By penny14 on 10/26/2014 at 1:44 PM. Helped by Joe Esposito.

I recently purchased a used Nissan Murano from Infiniti of Ardmore and I would highly recommend this dealership. My salesman Joe Esposito and sales manager Mark Cantino found me exactly what I was looking for very quickly. They were very professional and sensitive to my needs. The whole experience from my initial visit, the test drive, negotiations, paperwork and taking delivery couldn't have been smoother. Because of my possitive experience I wouldn't purchase anywhere else and will recommend them to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership around!!!!

By Shiba72 on 8/29/2014 at 2:25 AM. Helped by Rob Walsh, Jason Moody, Nick Maropis, Mark Cantino, Mike Wolfort.

I recently purchased a Q60s convertible from Infiniti of Ardmore and I must say that I will never buy a car from anywhere else after how amazing my experience was. Everything from how enthusiastically I was greeted when I walked in, to the phone calls checking up on how my new car and I are doing. My sales consultant, Rob Walsh, took the time to answer every question I could think of and more. I would recommend Rob to anyone who is in the market for a new car. The whole management team was amazing too! Nick Maropis, Mark Cantino, and Jason Moody all made sure that I was being given the best experience possible! Even the finance manager Mike Wolfort made the paperwork easy to understand and stress free, which was GREAT!!!! I would recommend Infiniti of Ardmore to anyone in the market for a new car! You guys are AWESOME!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Experience was the Best

By renad1 on 8/18/2014 at 5:42 PM. Helped by Tiffany Harlan, Rob,Walsh, Michael Wolfert.

I saw an online deal on 08/ 13 and inquired about it, spoke to Tiffany Harlan who set up an appt. for me to come in and test drive the vehicle with Mark Cantino. The following day 08/14 I received a e-mail from Rob Walsh stating to contact him when I arrived at the dealership which I did, we then got into the particulars of the deal which was the most pleasant I had ever experienced, by the end of our discussion the deal was done and drove the new car home which was a surprise to me there again excellent, next day 08/15 back in to talk to the Business Mgr. Michael Wolfert,, We all know that part of the process can be a stressful situation, but there again it wasn't for me at this dealership when done everything was signed car detailed and I was on my way. I would tell anyone if in the market for a great car experience go to Infiniti of Ardmore the staff is pleasant they make you feel at ease and they go the extra mile to make sure you walk out with the car of your choice, I even received a follow up call from Rob Walsh to make sure I was still happy with my purchase, it doesn't get any better than that and again I would like to say THANK YOU Infiniti of Ardmore I just can't say enough about the great servce and personality of each person I came in contact with at your dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Experience EVER!

By azajac14 on 8/18/2014 at 4:04 PM. Helped by Rob Walsh.

Infiniti of Ardmore made my car buying experience excellent. Not only did my sales consultant Rob Walsh help me with making my experience the best it could be, the managers Mark and Nick did everything they could to make me happy. Satisfied is definitely an understatement with the car I drove off in. I will not go to any other car dealership when looking for a new car. I love my infiniti and the people at Ardmore were fantastic. I recommend anyone looking for a new or used infiniti to check out their inventory and go to Ardmore!!!!

I would recommend this dealer.

Overall Rating

1.3  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Quality of Work

the service department is killing them!

By only1yyc on 8/3/2014 at 8:13 PM. Helped by Mike, Andy, Jack.

I of A sold me a scratch-repair contract when I bought the car. The company has no techs that will service Bucks Co. so I of Ardmore agreed to fix it-after many months of me trying to get it fixed. They gave me a loaner but didn't finish after 2 days. I complained and they offered to detail my car, then called to ask basically, why I hadn't dealt with the original contractor- and to find out who they should bill. Unbelievable- since they sold me the contract. TERRIBLE communication within the company. Below is the letter I sent the day I picked up the car. Hello Mike, My brother and I were out and test drove the Q70 on Monday. I think I explained that some work was being done to my car. I picked up the car today after being told that it was ready (by Andy) only to discover, after walking up to my noticeably dirty car- sitting near a tree, that the ding was removed but the paint had not been touched up because "the tech forgot the touch-up paint." I had explained to your finance mgr. and Manager Mike when I asked for an appointment that the paint touch-up was my primary concern. (I purchased a touch-up package when I bought the car)

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Experience

By Fozzer on 7/29/2014 at 2:08 PM. Helped by Mark Cantino.

Mark Cantino is incredibly professional, friendly, and helpful. His level of service was amazing, even for a used car buyer. As a woman, it can be intimidating to purchase a vehicle, especially a used one. Mark made the choosing and purchasing experience clear cut and comfortable. I would recommend him to anyone purchasing a vehicle, whether new or used. I've had the car for a few months now and it runs great! I can see why Mark has a loyal customer base. I'm glad to now be part of it!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience
1   Price
1   Quality of Work

THIEFS

By PhilHwang on 4/10/2014 at 5:40 PM. Helped by Dan McCray.

I went in one day knowing exactly what I wanted and Dan McCray and his manager tried to rob me. I test drove the new q50 and when I came back from the test drive, his manager gave me an estimate for leasing the car I just drove. The lease estimate was $1,500.00 more than the listed on their website and $100 more per month than the deal on their website (this is on top of my returning customers discount). They acted like they were doing me a favor and they have never responded to my phone calls when I asked them about it. I would never trust them

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience at Infiniti of Ardmore was excellent. This...

By MRoV on 3/22/2014 at 2:11 PM. Helped by John Fusaro, Brian Anderson, Mike Lewis, Phillip Polite.

My experience at Infiniti of Ardmore was excellent. This is my third car from the dealership, and I would absolutely recommend them to anyone that is looking for an Infiniti. This dealership provides the highest level of customer service in the industry, with friendly, respectful and honest employees.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A very respectful and professional sales organization. No...

By tgrater on 12/31/2013 at 8:37 PM. Helped by Phil Polite, Pete Markakos, Brian, Mr Joe Bush.

A very respectful and professional sales organization. No pressure; great pricing, lots of energy. They know there products and they know how to help you make an informed decision. I am very pleased with my experience at Ardmore Infiniti.

I would recommend this dealer.