Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
5  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Friendly Service

By Andy k on 11/12/2017 at 7:53 PM.

Amazing service team , they did the service and washed the car for me , I received a phone call when the car was ready, faster than I was expected,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Friendly service

By Dilcia on 11/8/2017 at 4:41 AM.

So I am a extremely busy body work 8am to 5 pm mon-fri never knew they opened on Sat so brought my car for an oil change and they met every need my car got washed my filter were changed staff was super friendly and was in and out with in like 45 min #1 place.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Zack rocks

By Jasonfalk1 on 11/7/2017 at 2:20 AM. Helped by Gary H.

Zack is always on top of every request that I ever have. He goes above and beyond what is necessary to please the customer. I do my best to recommend Infiniti to all of my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and friendly

By Megand210 on 10/29/2017 at 4:00 AM.

Today we walked in to “look” at vehicles and see what we wanted, but we left the lot with our new car. We felt very comfortable working with Luther and he helped us get the deal we wanted! I definitely reccomend him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By lucy on 10/21/2017 at 3:46 AM.

Not pushy at all, great communication skills and very fiendly made sure i picked out the right car for me he always made sure I understood everything.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Gave us exactly what we wanted.

By Doser95 on 10/29/2017 at 2:01 AM.

Luther was a great help from start to finish. He had our needs and wants in mind when showing us vehicles and he was very understanding when our 1 year old made it hard on us. Very patient and he made sure we left happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful and attentive

By Monkey Suit Larry on 10/29/2017 at 1:33 AM.

The salesmen were courteous, respectful, and great at meeting my needs as a consumer. I did not feel pressured into anything I didn't want or rushed with my decision. I am very happy with my purchase and will likely return in the future.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer service

By Suvmom51 on 10/24/2017 at 1:59 AM. Helped by Oscar.

I've had my infiniti for 3 years and every time I've had a service done or an issue they have taken care of it, no questions asked. Very friendly and accommodating!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Mnkbean on 10/18/2017 at 5:19 PM.

My vehicle was leased from this dealer a year ago and Oscar has been my service advisor since then. Every visit has proved to be exceptional. My vehicle has been well cared for and any issues addressed immediately. I am always greeted warmly and they keep me apprised of the progress of my vehicle. Oscar and the entire service department always offer world class customer service. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The people at Infinity are very polite and helpful

By Repo guy jerry on 10/4/2017 at 9:02 PM.

I'm currently looking to purchase a new vehicle in the near future and the people there we're so helpful that it was easy to make up my mind. Can't wait to return to this place and purchase my new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Mastertech on 10/4/2017 at 9:12 PM. Helped by Melosa santiago.

It was great the staff was great. Environment was great. Very friendly no hassle to get a new car I wold recommend to go here

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My personal experience

By Love2017 on 10/4/2017 at 7:44 PM.

I went into Bakersfield Infiniti not know what vehicle to get, when I got approached by one of their salesmen by the name Jeremy Spears he was really awesome, he was very understanding and nice and polite and he answered all my questions, I need a little bit more money saved up and then I will be going back and speaking with him when I'm ready to buy .. I advice everyone to go to him if you want to purchase a vehicle from there he's great

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Great job!

By ant0ni093 on 10/4/2017 at 7:25 PM.

This was my third time going in and I was still treated with priority. I love the service that I receive every single time I come in! Keep up the good work guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Beat experience!

By Barrongirl91 on 10/4/2017 at 7:22 PM.

Jeremy helped me with all my questions and concerns regarding a new purchase. He also informed me the pros and cons about Leasing a vehicle. He gave me the best advice and assistance. I could not ha e asked for a better salesman! Thank you Jeremy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing staff

By Alitho on 10/3/2017 at 9:58 PM.

Came in to look at the vehicles they offer and was Greeted by the sales team. Ive never felt more welcomed by a dealership. Thank you Infiniti of Bakersfield!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome people

By beststacy1 on 10/3/2017 at 10:59 PM.

Such nice people who make you feel so welcomed. I walked in feeing nervous but they make you feel comfortable and ready for anything. Great Dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely Magnificent

By Infinitilvr on 10/3/2017 at 10:56 PM.

The Infiniti Family has always been great to me and mine and best of all they are building a new Dealer Facility we can all take our Infiniti’s to get pampered. Go Infiniti !!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing people

By Luckster on 10/3/2017 at 10:30 PM. Helped by Joe can out and introduce him self. Me and my family is very happy with the service that was provided.

I went in to buy a new car and had amazing service provided by Miguel. He went above and beyond to make my needs meet and got me on the car I want :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service was great

By CFelix27 on 10/3/2017 at 7:32 PM.

Was in for a recall was done within 20 mins and was able to get to work on time. I will be going there for routine work as well

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Dishonest Sales! Stay Away!

By Nightmareangel on 11/5/2016 at 9:38 AM. Helped by "Kash".

These people will guarantee you prices just to get you in thinking you'll give in once you are there. Do not waste your time coming here, go somewhere where the sales team will not try to rip you off and instead of pulling numbers out of their a** will give real numbers that add up.

I would not recommend this dealer.