Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By renchambe6 on 4/19/2019 at 6:09 AM.

I had the pleasure of working with Mark Preston while shopping for a new car. Mark was very professional and was able to help me find that perfect car, with all the features I desired and more! I arrived a little late in the evening and the process went to near close however; Mark and Sam were both patient and professional. I was able to drive off with my new car the same day. I would definitely recommend this dealership as I received Topnotch service from beginning to end!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was great overall!

By MarionM on 4/18/2019 at 4:58 PM.

First of all, I just want to thank Mr. Jason and Mrs. Kenneice for helping me get the car that I liked for a good price. I gave them and the dealership 5 stars because they helped me through every thing. They told me everything about the car. They didn’t pressure me on purchasing something that’s over my budget. They helped me purchase a car that was on my budget. 100% would recommend them to everyone. Excellent sales people and dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Used 2017 Murano purchase with trade-in

By dfburns2006 on 4/18/2019 at 2:00 PM.

My wife and I were very pleased with the entire process of trading cars with Jason Morton and Infiniti of Gwinnett. The internet price was a great value and the trade in was very fair. Jason was Friendly and very considerate of our time. I highly recommend this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

GREAT

By Shaundria on 4/18/2019 at 12:40 PM.

MARK Preston is and was amazing. He has great customer service. THIS DEALER is luck to have him as he is the best thing they have happening.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Darryl Ferguson review

By bills on 4/17/2019 at 8:31 PM.

Darryl was very attentive and courteous throughout the entire buying process treating both my wife and myself with the utmost respect. I would recommend him and this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used Infiniti Q50 Purchase

By J.FOLZ on 4/17/2019 at 4:20 PM.

Richard Ball was wonderful!!! Worked with us on the financing. Very patient and did not "hound" me at all during the buying process. Very pleasant car-buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Sales Experience

By DanteB823 on 4/15/2019 at 4:53 PM.

First of all, thanks to Mark Preston for making this car buying experience non stressful and easy. I was already nervous because I was buying a used car and I live in another state, and I only saw the car on the Internet. I trusted Mark to provide me the details on the vehicle (down to the last scratch) and be completely honest because I couldn't see it for myself other than the pictures on the Internet. I didn't want to buy a one way ticket there and find out something was wrong with it. He told me he would look at it and inspect the car as if he was buying it for himself; well he did just that. Mark let me know every detail about the car and I appreciate him for that. He made me feel he was very trustworthy. So when I flew and came to actually buy the car, there weren't any surprises as I felt I knew everything about it. By the way...the car (Infiniti Q70L) was absolutely gorgeous. I called Mark quite often with questions and he always seemed happy to answer or get me answers. He really made this a great experience and I would definitely buy from Mark again. Thanks!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Car Buying Experience

By ssteel05 on 4/14/2019 at 9:09 PM.

Car buying is stressful for people that don't do it very often and it had been 15 years since I bought a car. Much has changed since then but Velko made it easy, answered all my questions about the vehicles I was considering and explained all the features in detail. When I had made my choice he walked me through the process step by step and delivered an incredible car at the end. I would go back for sure!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great experience

By Bballbean22 on 4/14/2019 at 2:03 PM.

Was very professional and assisted me with everything I needed. Great accommodations and work with my schedule to provide me great service. Any issues I had was quickly resolved and convenient.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great experience.

By shmk5794 on 4/14/2019 at 4:02 PM.

Absolutely no surprises! A smooth transaction with ease and professionalism. No haggling back and forth and we were given the best price on the new car and best trade in value for our old car than any other dealership. Darryl was extremely courteous and knowledgeable.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Buying New Car

By Moon1983 on 4/13/2019 at 1:57 PM.

Velko was great. Very nice. It was an easy process. Everyone was helpful and friendly. Made buying my new car painless. I recommend checking them out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Smith,Ann93 on 4/13/2019 at 1:47 PM.

Outstanding experience! He is very knowledgeable and courteous. He takes the time to work with you and show you different avenues of approach to get the car you want.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Randall on 4/12/2019 at 3:17 PM.

I was extremely impressed with Damir and the entire team at Gwinnett Infiniti!! He worked the entire deal via email since I was out of state and was extremely professional and efficient in answering all my questions. I HIGHLY RECOMMEND Gwinnett Infiniti and promise they are honest and are willing to go the extra mile for their customers. I had never bought a vehicle from another state but when I’m ready for my next car will certainly contact Damir, it was worth the 7 hour drive! Also, their vehicle prices are extremely fair and matches Kelley Blue Book or NADA values. *Thanks Damir for my Q60, it's such a beautiful coup and a personal thanks to Sam Ghazal from finance, very friendly and not like most finance managers (no pressure).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommend Velko and Infiniti of Gwinnett!

By bkessinger on 4/10/2019 at 5:59 PM.

Velko was very friendly, professional, responsive and transparent during the entire sales process. The finance manager, Goran, was also very transparent and efficient. The team that detailed the vehicle did a great job, as well. I live on the NW side of Atlanta and drove across town to work with Velko, because he was extremely helpful on the phone and via text/email. In addition to great customer service, the vehicle I purchased was fairly priced based on several 3rd party sites.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Damir made my car buying experience as easy and smooth

By ray4619 on 4/9/2019 at 9:09 PM.

Damir made my buying experience smooth and easy as possible, he knew the car inside and out. Thanks again, I will be a repeat customer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and professional staff. Highly recommend.

By steelespur1 on 3/16/2019 at 3:40 PM.

I had a wonderful experience with Infiniti of Gwenette. Great environment and friendly staff. I’d certainly recommend/refer anybody interested in purchasing an Infiniti to this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Claudia on 4/9/2019 at 4:46 AM.

Darryl was extremely courteous and very knowledgeable. He asked what I was looking for and provided helpful recommendations in finding a vehicle suited to my family’s needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mark Preston is the BEST salesman we've ever dealt with

By CoreyJ on 4/7/2019 at 12:46 PM.

Infiniti of Gwinnett was a very nice, professional place, but what impressed my wife and I ever more was the level of professionalism and service that Mark Preston had. We were LUCKY enough to have Mark walk up and greet us when looking for a used GMC Yukon and we hit it off from there. I would recommend Mark to anyone looking for a refreshingly unconventional car salesman that will be honest with you and shoot you straight. I felt like I could be honest with Mark about where I needed to be payment wise and we went from there. More important than anything, Mark served our country in the military for 20+ years - THANK YOU FOR YOUR SERVICE!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest car purchase so far

By Jrgill4 on 4/6/2019 at 8:08 PM.

I found a car listed online and scheduled a test drive with Kenneice. When I arrived at the dealership the car was already parked out front and ready to go. The car was exactly as described on the website and I felt like it was a fair price. I was given a trade in value for my current daily driver which was in line with my online research. Kenneice was very knowledgeable, friendly, and she made the entire experience a very smooth process. Sam in finance explained all paperwork clearly and I finished the entire process in under 2 hours (about 30-40min of that was waiting while another customer finished their business). My only comment (which I should have known) is make sure every person listed on the title of your trade in is present with ID so they can also sign paperwork. Overall great experience, and great car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By KG on 4/6/2019 at 6:47 PM.

I started shopping for my QX60 Nov 2018. My sales rep Mark Preston was diligent in making sure I got the right deal. This is my 3rd Infiniti and each time my experience at Infiniti of Gwinnett has been awesome!

I would recommend this dealer.