Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service

By FAITHLAYDENT on 8/15/2019 at 6:05 PM.

My experience from pulling into the parking lot to driving away was excellent. Everyone I came in contact with was very helpful and respectful. The service center and waiting room were tidy and clean.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Always exceptional

By JPAULIK on 8/15/2019 at 6:00 PM. Helped by Dennis Matteau.

I have been a customer of this dealership since 2007. The quality of support from the Service Department is what keeps me a customer. Dennis Matteau does a great job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By mclaughlinsabina on 8/13/2019 at 9:26 PM.

I recently purchase a 2019 Q50. The experience was pleasant and seamless. All the staff were very knowledgeable and were great to work with. It made the hole car buying experience wonderful.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Oil Change & State Inspection

By TOMXKELLY on 8/13/2019 at 5:25 PM. Helped by Dennis Matteau.

Service was quick and accurate. Dennis Matteau made drop-off easy and contacted me earlier than expected when the work was complete so I could collect the car and get on with my day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By jacidlord on 8/13/2019 at 5:24 PM. Helped by Dennis Mateau.

Going for oil change and tire rotation. Excellent service by the Infiniti team specially Dennis M. Who always go the extra step for your customers. My vehicle and I thank them and appreciated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service.. prompt check in and check out..

By KETZO on 8/12/2019 at 6:16 PM. Helped by Dennis Matteo.

Friendly and always welcoming.. Dennis Matteo is a rock star! He is consistently accommodating and honest. Would recommend him/Infiniti service to anyone. He is direct and to the point, no beating around the bush when dealing with Dennis. He always has a smile and is happy to help in any way.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great Dealership

By roadkingride on 8/10/2019 at 10:16 AM.

After shopping in other dealerships we ended up a Infiniti of Nashua. It was a refreshing feeling walking in after a bad experience the day prior. Keith greeted us and from start to finish it was a calm and civil negotiation. Overall a great experience.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
5   Overall Experience
1   Price
5   Quality of Work

Timely service, found and completed steering failure

By BBRUCEII on 8/8/2019 at 3:45 PM. Helped by Kristin Macneil.

Performed a 15K regular service and found a steering component failure which they repaired under warranty. Car was also cleaned before returning to me. All together a good experience though somewhat pricey.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By aaarseneault on 8/7/2019 at 5:08 PM.

Went in to look at a car, and the experience was amazing! No one pushed us to make any quick decisions, took our time and answered any questions we had. Scott was great and super helpful with everything!

I would recommend this dealer.

Overall Rating

3.7  

3   Friendliness
4   Overall Experience
4   Price

Great car buying experience!

By geralynd on 8/7/2019 at 1:40 AM.

Had been looking at the Infiniti QX50 for 6 months minimum... wanted to look and drive but didn’t want that pressure you always feel when walking into a dealership. Nashua Infiniti was not like that at all! Made me feel so comfortable with no pressure! I ended up purchasing that day... and for the first time ever had no buyers remorse that night! I knew I made a good buying decision and got a great deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service.

By GARY.PEARSON2 on 8/5/2019 at 6:26 PM.

Easy to work with on putting me into a great car at a great price. Scott my salesperson was great. Happy to be in my new q50

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Unknown issue with poorly running g37x

By dblais0710 on 8/2/2019 at 3:13 PM.

Called Victor to discuss issue with car. He immediately eased my stress as offered multiple resources, Infiniti towing, loaner car. Issue resolved quickly and efficiently!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Keith Brandano was the best!

By rflodin on 8/1/2019 at 5:28 PM.

Keith was very thorough in helping me find the car of my dreams. I was approved in minutes and in my brand new Infiniti in hours. I will recommend all my friends and family to go through Keith when purchasing an automobile.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By JStaz on 7/31/2019 at 8:29 PM.

The service was great. Problem was fixed and everyone was very nice and considerate. I will certainly be using them for future services if need be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brakes

By Columb69 on 7/31/2019 at 3:32 PM. Helped by Dennis Matteau.

Brought car in for brakes but found a light on dashboard. Problem turned out to be rodents had been eating wires. Service corrected all problems very well.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Impressive Customer Service

By howard on 7/30/2019 at 5:27 PM.

The staff here continues to deliver remarkable customer service. I am always impressed when I take my car in for servicing. Not only do I get my taken care of but they really do go above and beyond to ensure that I feel comfortable and that all my needs are met.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Infiniti dealer experience

By DANOINMA on 7/30/2019 at 2:20 AM. Helped by Anthony Carlino.

Sales dept. was most helpful, locating a hard to find vehicle. A nationwide search yielded nothing until Nashua got involved. Sales associate was accommodating, sales manager was helpful finalizing the deal, finance mgr helped out with some great warranty options.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful

By NURSEMANDY10 on 7/29/2019 at 5:17 PM.

The dealership and our sales guy Shawn were great. Answered all our questions and very helpful and accommodating to our schedule as to when we could come in. Made going from one lease (a different car) to infinit easy and hassle free. Everyone was very nice and welcoming as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional Friendly and Clean

By JennysHonda on 7/27/2019 at 8:03 PM.

I had an amazing experience at Infiniti of Nashua. My salesman, Scott, was an absolute pleasure and so patient with me. He was friendly and courteous and even accommodated my children. His dad, who handled the financing, was the same way. I cannot day enough great things about this dealership! Team Sokoloff!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By CRAIG.BLANCHETTE.NH on 7/27/2019 at 2:27 AM. Helped by Dennis.

Had 5000 mile service on my QX80 and silver detail of interior. They set me up with a QX80 loaner that still had new car smell and only 400 miles! My SUV was waiting for me inside when I arrived to pick it up and the interior was restored to the original condition.

I would recommend this dealer.