Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Car Buying Experience

By ZUSCHLAGZD on 9/17/2019 at 8:45 PM. Helped by Finance team: Nathan and Michael.

I had a great car buying experience with the team at Infiniti of Sarasota. No pressure, easy communication, great price. Everyone on the team from sales, to finance, to management were professional, friendly, and easy to work with. Highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By BLESSME99 on 9/17/2019 at 5:40 PM. Helped by Wesley assisted me the last two times i was in. He is delightful and very helpful. He was a pleasure to work with!.

Amazing service! I drove from St pete to use them because they are so great! I really dont have much more to say however, I need to use 25 words!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent service

By dougberman13 on 9/16/2019 at 7:08 PM. Helped by guy Worcester.

Guy Worcester is the epitome of professionalism. Extremely helpful, knowledgeable and consumer oriented. Follows up with us immediately and often. We completely trust him to have our interest in mind.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional courteous and thorough

By AMYKINKER on 9/15/2019 at 7:54 PM. Helped by Brandon.

Brandon and the whole team are always very helpful, kind and explain the service. Just a great place to buy a car and service your Infiniti!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service and people!!!

By KARLENE2502 on 9/15/2019 at 1:16 PM. Helped by David Gordiychuk, Mark P service manager.

The service is outstanding!! I’ve never dealt with such wonderful people anywhere else. The communication is great, they go above and beyond any other dealership I’ve ever dealt with!!! They never disappoint!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Always great service!

By LCOLDITZ on 9/12/2019 at 4:29 PM. Helped by Guy Worcester.

Great service and Guy gets you in and out without disruption. Everyone we have come in contact with has been great. The service is what keeps us coming back to Infiniti.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service all the time !!!

By NINI4772 on 9/11/2019 at 11:47 PM. Helped by David.

Not only do I absolutely love my car but I receive an Excellent customer service ALL THE TIME!!customer service rep , David, and the rest of the crew are outstanding!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

WELL TAKEN CARE OF

By RONALDSAPER on 9/9/2019 at 12:43 AM. Helped by Brenden in service..

Brenden did an excellent job of getting me fixed up and back on the road in 24 hours. Minimal disruption to me and extremely courteous and efficient. I was very impressed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic!

By HLAMPORT on 9/4/2019 at 4:14 PM.

We had a fantastic, no pain purchase experience at Sarasota Infiniti. I knew which car I wanted and the right combination of colors and add on packages. Our local dealership wasn't able to work with us on price, so we tried several others that we were willing to drive to. It was an hour's drive and well worth it. The price was just right, but beyond that, our salesman George was amazing. He made the whole experience a pleasure, explained everything in detail, answered any questions and went over the car- he really knows it inside and out. Highly, highly recommend for no pressure, pleasant and positive experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By CaptainBly on 9/1/2019 at 12:06 PM.

This is the 3rd car we have leased from Sarasota Infiniti and with Kevin Zdebiak. It was a great experience as always. The new, to us at least, electronic signature board was great and made the whole thing go very fast.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The BEST service department in Sarasota

By ALANMACLOUGHLIN1 on 8/31/2019 at 3:49 PM.

The Team at Infiniti if Sarasota treats me like royalty. They always squeeze me in for a last-minute visit and make sure im comfortable during my wait. Just love this place and have already recommended them to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT

By phpluspools on 8/28/2019 at 8:25 PM.

KEEP DOING WHAT YOU ARE DOING. PERFECT. WESLEY IS A GREAT ADVISOR AND GOOD PERSON. PLEASE KEEP HIM ON BOARD. HE MAKES CARE SERVICE A PLEASURE.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

fast efficient service

By GINBRU on 8/22/2019 at 1:37 PM. Helped by David Gordiychuk, my Service Rep..

I received friendly, courteous, efficient service. I enjoyed coffee in the waiting area, and was greeted by employees walking through. The review of my car's Service needs on the internet very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, better people!

By JAVIERAVARGAS on 8/22/2019 at 12:36 AM. Helped by GUY WORCESTER, ED HUNT, BILL WEST.

I've been driving an Infiniti vehicle for at least 10-12 years. They not only sell good vehicles but provide excellent service, they are very consistent, responsive, courteous, professional, knowledgeable and friendly. BEST DEALER IN SARASOTA

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

warning light plus normal maintenence

By RAHOOD on 8/21/2019 at 5:33 PM. Helped by Brandon.

Excellent service by Brandon even though Infiniti CHQ internet was down. He took care of the check engine light plus performed normal service including appropriate discounts..

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service!

By GAILO on 8/19/2019 at 7:45 PM. Helped by Brandon Neely.

I've always been treated so well when I bring my car in for service. They have always been very helpful and Brandon goes above and beyond to make sure everything is completed before I leave.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The service department is always amazing

By MBEDI2013 on 8/18/2019 at 3:36 PM.

My usual service contact David was out so I wasn’t sure if things would run as smoothly as they always do... but they definitely did! Brandon did an amazing job of getting my car done quickly and even got me a coupon. Service here is always top of the line!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Turn in Old Lease for a New Lease

By ChrisQ on 8/16/2019 at 12:57 AM.

Infiniti had an excellent special on some of their cars and I was interested in learning more. Sent an email in and Kevin contacted me. Less than two weeks later, I have a new Infiniti. Before seeing the summer specials through Infiniti, I had considered buying my previous leased car but it made more financial sense to turn in the old lease for a new one, if possible. Kevin did a great job acting as a liaison between myself and his sales and general managers. What I appreciated most about Kevin was that there was zero pressure throughout the entire process. And, knowing my time was limited when I came in to finalize the papers, he had everything ready to go and, in about 40 minutes, I drove off the lot. If you're interested in getting a quality vehicle with old-fashioned customer service, check out Infiniti of Sarasota and ask for Kevin Zdebiak. You'll be glad you did.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

BROKEN MIRROR

By QX 56 on 8/15/2019 at 3:30 PM. Helped by BRANDON.

EXCELLENT SERVICE OUR DRIVERS SIDE REAR VIEW MIRROR WAS HIT IN A MVA CALLED DEALER, BROUGHT CAR IN. WE HAD A QUOTE AND LOANER CAR IN LESS THAN AN HOUR AND WERE ON OUR WAY. CAR WAS REPAIRED THE NEXT DAY!@ GREAT JOB GUYS THANK YOU

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dave Infiniti review

By KATIETRUXTON on 8/14/2019 at 4:50 PM.

Dave was very helpful and pleasant to work with. He communicated thoroughly through email, text, and phone but was never pushy. It was a great experience for us.

I would recommend this dealer.