Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service!

By GAILO on 8/19/2019 at 7:45 PM. Helped by Brandon Neely.

I've always been treated so well when I bring my car in for service. They have always been very helpful and Brandon goes above and beyond to make sure everything is completed before I leave.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The service department is always amazing

By MBEDI2013 on 8/18/2019 at 3:36 PM.

My usual service contact David was out so I wasn’t sure if things would run as smoothly as they always do... but they definitely did! Brandon did an amazing job of getting my car done quickly and even got me a coupon. Service here is always top of the line!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Turn in Old Lease for a New Lease

By ChrisQ on 8/16/2019 at 12:57 AM.

Infiniti had an excellent special on some of their cars and I was interested in learning more. Sent an email in and Kevin contacted me. Less than two weeks later, I have a new Infiniti. Before seeing the summer specials through Infiniti, I had considered buying my previous leased car but it made more financial sense to turn in the old lease for a new one, if possible. Kevin did a great job acting as a liaison between myself and his sales and general managers. What I appreciated most about Kevin was that there was zero pressure throughout the entire process. And, knowing my time was limited when I came in to finalize the papers, he had everything ready to go and, in about 40 minutes, I drove off the lot. If you're interested in getting a quality vehicle with old-fashioned customer service, check out Infiniti of Sarasota and ask for Kevin Zdebiak. You'll be glad you did.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

BROKEN MIRROR

By QX 56 on 8/15/2019 at 3:30 PM. Helped by BRANDON.

EXCELLENT SERVICE OUR DRIVERS SIDE REAR VIEW MIRROR WAS HIT IN A MVA CALLED DEALER, BROUGHT CAR IN. WE HAD A QUOTE AND LOANER CAR IN LESS THAN AN HOUR AND WERE ON OUR WAY. CAR WAS REPAIRED THE NEXT DAY!@ GREAT JOB GUYS THANK YOU

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dave Infiniti review

By KATIETRUXTON on 8/14/2019 at 4:50 PM.

Dave was very helpful and pleasant to work with. He communicated thoroughly through email, text, and phone but was never pushy. It was a great experience for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible service! Alex is amazing!!

By 1NICOLAFIORE on 8/13/2019 at 10:56 PM. Helped by Alex Tapia!!!!!.

Alex greeted us immediately upon arrival and went above and beyond to ensure our needs were met. He is so personable, honest and knowledgeable. Alex followed up to check in and answered all of our questions and even spent time troubleshooting the Bluetooth & got my software updated and now my car is perfect. I can’t thank you enough for all of your help and the amazing service! I really love my car and look forward to visiting him and the team at Infinity for car wash and service days. If you want a beautiful car and world class service go to Alex at Infinity, you can trust him!! Thank you Alex! 🤗

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Key Fob

By RKENNEDY2 on 8/12/2019 at 11:44 AM. Helped by Guy.

Had a great experience! Guy treated my wife and I great- we were in and out in no time. Our expectations were met and then some.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience...

By markg on 8/11/2019 at 8:26 PM.

The process was good with lots of help and information... Roman was very professional and good to work with... very informative on the automobile... I would recommend this dealership...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Coolant hoses and Gasket

By FRAGOSOA75 on 8/11/2019 at 4:31 PM. Helped by Guy.

Awesome! Guy has been our rep for years and we are well taken care of every time! It exceeded our expectations. Will always come back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Guy makes things happen the way he says they will.

By RICKRHONA02 on 8/10/2019 at 1:30 PM. Helped by Guy.

Personal service seems to equate more to lip service these days. But not when Guy at Infiniti is involved. From start to finish our service experiences at Sarasota Infiniti with Guy are nothing short of exceptional. Could not be happier and actually makes ownership of our Infiniti even more of a great decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job

By cualtemuac on 8/10/2019 at 1:39 AM.

Great delivery and made it work for my busy schedule. I was in at zero hour and they still made me feel right at home.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful!

By RBRADY1 on 8/9/2019 at 7:38 PM. Helped by David Gordiychuck.

I have purchased 5 Infiniti's from this dealership and have never been disappointed in the service. David is always so thorough and is always ready when arrive to drop off and get me in a loaner so I can get to work.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Hot Rod Red

By Markieg57 on 8/9/2019 at 6:00 PM.

I have been purchasing Infiniti vehicles since 1999. Overall this dealership has been the most pleasant and the most workable that I have dealt with and that many years. Although all infinity dealerships are very easy to work with. I do believe they’re going to have to come up with a new vehicle over 400 hp I am wishing and hoping that they would launch the black S series ASAP.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service as usual

By SMCODRINGTON81 on 8/9/2019 at 4:11 PM. Helped by Guy.

Guy did a great job helping me. He is alway knowledgeable and proactive. I will of course come back for all of my car needs

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service.

By LEOSHEEDY1 on 8/8/2019 at 5:24 PM. Helped by David Gordiychuk.

As always, the Infinity Service crew took great care of my car and my wait in the customer lounge was way shorter than I expected it to be. This was an excellent experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Always great when I work with Dave

By Ken Leber on 8/7/2019 at 3:48 PM. Helped by Dave Gordiychuk.

Assistant service manager David Gordiychuk always takes care to address all of my questions and needs for my Infinity vehicle. He is professional, courteous and competent and keeps me coming back to Infinity.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Infiniti

By Sarasota Gal on 8/4/2019 at 1:03 PM.

This dealership is Extraordinaire! They listen to the customers wants and needs and. put you in a vehicle thar you exactly expected and more. Kevin, my salesman is a Legend! He delivers what he promises and make the experience extremely favorable.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service Department

By PLEASMICHAEL on 8/4/2019 at 12:05 PM. Helped by David Gordiychuk.

From the day I purchased my Infinity from Roman Kubala to my latest experience in service with David Gordiychuk I’ve always been extremely satisfied with all the caring customer service and quality workmanship of your service team! Thank you!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Upgrading to a sportier ride!

By TomT on 8/3/2019 at 10:38 PM.

The Q 50 S is highly rated by Edmunds. I left Infinity of Sarasota with a fair deal and a fabulous car. Kevin Zdebiak and company made the purchase procedure easy. They wasted neither my money nor my time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleased

By NSJAXON on 8/3/2019 at 7:42 PM. Helped by Brad was my service rep.

I am new to Infinity, this was my first service appointment. I was very pleased. Service was fast, friendly and honest. Thank you Sarasota Infinity.

I would recommend this dealer.