Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent!

By Nancy and Jerry G on 9/17/2019 at 1:55 PM.

Tony and Dylan very personable and knowledgeable. No pressure. If I lived in the area, I would buy from them again! nancy and Jerry G

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Second car purchase!

By Dom and Laura on 8/26/2019 at 11:58 PM.

Ask for Dylan! He is very knowledgeable about the cars and isn’t a hard seller. He gave us exactly what we wanted and his customer service skills are great. This is the second car we purchased there and our son is thrilled!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase #4 says it all doesn’t it?

By CLR3 on 8/16/2019 at 11:26 AM.

This is my fourth purchase from IMG. Once again the staff there were wonderful. If you are reading this and have had a bad car buying experience somewhere else- I recommend trying IMG. You will never regret it. Take it from me- I’ve bought 4 vehicles here.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Helpful and trustworthy

By neliasiano1975 on 8/16/2019 at 1:20 AM.

The continuous help from Dylan Judith and Tony to get me in a vehicle during tough credit times and hopefully and continuous connection in the future for my next vehicle and my boyfriends next one also

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth and perfect

By Wk111 on 8/8/2019 at 1:49 PM.

We worked with Tony perfect gentleman knowledgeable got the car I needed and wanted He got the financing I needed. Quick and fast! I would recommend IMG for everyone.. What a great experience! Ty Tony!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Equus1$ on 8/2/2019 at 10:19 PM.

International motor group in Warwick,RI has the most caring , genuine and hospitable staff I have ever dealt with! After starting a purchase of a beautiful Mercedes, I had a death in my immediate family. This took me away from completing my purchase for almost 60 days. Not once did the dealership hassle me or make me think I should walk away from the purchase. I not only purchased my new Mercedes, I created a friendship with this dealership! I can not ever thank them enough for their true professionalism!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

outstanding service

By David and Carol on 7/29/2019 at 1:07 PM.

Tony Petrone and his staff at International Motor Group were a pleasure to work with for our recent vehicle purchase. They were friendly, professional and responsive every step of the way. We could not be happier with our new vehicle or the support we received from Tony and his staff. Thank you!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Warranty fraud / anger management

By AmandaH on 7/29/2019 at 10:52 AM. Helped by Lenny perrone.

Edit* The owner Tony called my dad and begged him to try and get us to take the reviews down, as if both owners dont owe ME AND MY SISTER a FULL APOLOGY after the way they acted to us .... we brought this temper tantrum to the owner Tonys attention not 10 mins after it happened and he DIDDNT DO ANYTHING TO HELP AT THE TIME! Lenny actually went in there to YELL AT MY DAD without my dad saying 2 words to him first, TONY did NOTHING .... now that it's ALL over the internet.... THEY WANA MAKE THINGS RIGHT 🤣🤣🤣🤣 * Shame on you International Motor Group and Petrone brothers in East Greenwich, RI.... Bad customer service on cars. Bad customer service with their warranty policy as well....might as well call it WARRANTY FRAUD! they wouldnt tell me how much the repairs were gunna cost to my car until after they ran all the tests and diagnostics on it (that were not needed) and then go thru the warranty to see what they will cover without letting me EVER see the warranty.... and then tell me the cost afterwards. Which could have been any amount of $$$!!! They would not tell me the cost before hand and they actually got into a almost PHYSICAL argument with me and my sister over it, and eventually with my DAD as well because they wanted to basically do whatever they wanted to my car and charge me later on.... without ever telling me a actual price. When I have an extended warranty and they wouldnt even go over it with me, WHEN I have had this fix done to my car before without a problem or cost $$$.... now they insisted they needed to do the work first on a saturday and the warranty company would be in on MONDAY! the owner threatened to get PHYSICAL, coming at us with over and over again with his nasty finger in our faces, and tried to smash my sisters phone against the wall while telling us to WATCH OURSELVES.... over and over again. * I see other reviews on fb and google in regards to warranty problems with this company as well... and not only that, but they rent out cars from the 80s that smell and look like xxxx and expect you to use and pay for them... if not, they tell you to take your car elsewhere. VEERYY Ill tempered owner brothers Tony and Lenny.... quite embarrassing on their part to do business the way they do and treat long time customers the way they do. do yourself a favor and take your car elsewhere and away from these typical car scam artists.... especially If you are a woman, these people are very condecending. Typical car shop.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So glad I went here!

By Bdiorio0321 on 7/27/2019 at 2:51 PM.

I know nothing about cars so I brought my boyfriend but that didn’t matter! Joe was extremely helpful and knowledgeable! I had a great experience! Thanks IMG! I love my car so much!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love this dealership

By Brittxo69 on 7/26/2019 at 7:33 PM.

International motor group in Warwick was amazing and made it so easy to get my new car, it couldn’t have been better :) thank you guys

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Jeep Compass

By Cherie512 on 7/24/2019 at 5:39 PM.

Very helpful and nice staff! Went above and beyond to make sure I got the best rate from the banks. Easy paperwork process had it all ready for me before I arrived so I was in and out with my new jeep fast.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience

By Darylfields43 on 7/20/2019 at 4:53 PM.

Excellent experience, walked in explained my situation, gave information of who referred me, Met with Tony the owner and did what he said he would do try. His word was BOND! Ihave referred my wife. Great car(SUV) great business, great dealer ship.😀😁

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By michellemj031992 on 7/16/2019 at 7:33 PM.

You guys are awesome ! Judith was in contact and had everything done and car ready to go when I got there got me exactly what I was looking for !!! Thank you !!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly professional service

By Joy on 7/10/2019 at 5:53 PM.

Judith was amazing. She was thorough friendly and knowledgeable without being high pressure. Tony was also very professional and a pleasure to deal with. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Cael on 6/29/2019 at 7:29 PM.

Easy experiance start to finish. Test drove a car i saw online no surprises looked better in person than on the website. Buying process was quick and painless will not buy a car anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Family Friendly Business

By Clownstone on 6/30/2019 at 3:00 PM.

I really dislike how big dealerships always jump to you and pressure you while just looking around. I like to be able to look at cars and not have someone besides me like a shadow. IMG trusts their customers and are there to help out if you want them to. I very much enjoyed the no pressure atmosphere.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best in the biz!

By blooms on 6/30/2019 at 12:14 AM.

thanks to the img team for helping me through my situations and a smooth process. Tony guided me in the right direction and guaranteed a solution for me. i wouldn't go any where else, loving the car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Joe Petrone

By E_W on 6/29/2019 at 8:34 PM.

Great and knowledgeable group! Joe is full of professionalism, knowledge, is very friendly and easy to work with. He will go above and beyond in providing exceptional customer service and always following up with clients to ensure satisfaction. I highly recommend Joe and International Motor Group to anyone in the market for a car or in need of car work!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Awesome first car buying experience

By Mattlev on 6/29/2019 at 4:13 PM.

From the moment I walked into this dealership to the moment I drove out my new car I was nothing but pleased with the way everything was handled and the amount of help I have gotten from these guys! International motor group is GREAT, very kind staff, honest and very determined. I couldn’t be any happier with the car I have chose and Tony made it possible with very affordable financing. If your looking for a dealership with great financing, helpful staff, and great service you need to look into this place, there cars are very well taken care of and everybody here is very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

THE BEST!

By LaurieC. on 6/27/2019 at 11:20 PM.

International Motor Group is, quite simply, the BEST! Quality vehicles at fair prices. Wonderful sales team. Buying a used car can be an unpleasant experience...but not here! I felt confident about my purchase and enjoyed every step of the process. The BEST!

I would recommend this dealer.