Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great Price - No pushy salespeople

By dasilvase on 7/28/2019 at 2:54 PM. Helped by Joe Collie.

My wife and I traded in 2 vehicles for a 2019 Hyundai Sonata Limited. We received a fair price for both old vehicles and a great deal on the new one. We are happy with the car so far. Time will tell ...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Paul B. on 7/6/2019 at 12:10 PM. Helped by Rudy Dion , Jessica Asbury. great employee's.

Quality customer service. Great staff easy to deal with, and willing to help with any questions I had. Keep up the great work. Thanks again , Paul Bandanza

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best

By Ourdoghouse on 6/28/2019 at 3:00 PM. Helped by Bob Cote, Kaylynn Brown, Steve barbour.

Irwin hyundaibis splybthe beat.. Bob Cote Kaylynn Brown and Steve Barbour never ceases to amaze. Always quick and courteous. The service is always beyond expectations!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great place to purchase a vehicle!

By Bob D on 5/24/2019 at 12:25 PM. Helped by Rudy and Adam.

Thank you Rudy and Adam for your patience, time and efforts to give us a great deal on our new 2019 Hyundai Tucson! We have purchased two vehicles from Irwin (pick up truck and 2019 Hyundai Tucson) and will return in the future. Large selection of new and used vehicles to chose from and the sales and finance team are great to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great company cares about customers

By Csmock22 on 5/8/2019 at 12:01 PM. Helped by Bob and his amazing team in service.

We had a blown motor Irwin put in for new motor for us at no cost for there was a recall om tbat motor . Best part we didn't buy car there but tbet still helped out

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good since day one.

By Gibbs on 4/18/2019 at 1:27 AM. Helped by Kaylynn Brown.

I have had an excellent experience at Irwin Hyundai since the moment we stepped on the lot to buy a car. I am very satisfied with my purchase and have been happy over the years with every service appointment since! They are always so courteous and friendly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff. Great service. Great car.

By Brick51 on 3/30/2019 at 3:10 PM. Helped by I’m afraid I don’t know the names but I think Cote, and there is a woman that works in service that great. And, the mechanic that worked on my car seems very interested in my complete satisfaction. You guys are great!.

Your staff makes it easy to love your dealership. I bought a great car for a great price and service has been outstanding. Everyone is so nice they make my teeth hurt.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership in the area!

By Slick151 on 3/17/2019 at 1:27 PM. Helped by Joe Collie for an appraisal and Dennis?.

From the time I walked through the door, I knew it would be a great experience! From Joe Collie to the service department I have received excellent service! Would highly recommend them!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, efficient, professional.

By Smart, Joan 2-9-2019 on 2/10/2019 at 1:35 PM. Helped by Christina Cassidy, Frank Bilodeau, Dennis Marhefka, floor manager (?).

Christina Cassidy, Frank Biladeau, Dennis Marhefka, Taylor Lowe & the manager (?) Were all a great team to work with. They made my buying experience just great from beginning to end. I really appreciated all their efforts. I am a very satisfied customer! Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good, friendly, quick service!

By weezer on 2/7/2019 at 7:17 PM. Helped by Bob Cote (Service) and Joe Collie (Sales).

I came (to Hyundai Service), I waited (not long at all), I left (very satisfied). They service my vehicle in no time at all and I was off to my next errand! They serviced my vehicle, which I had bought used there, even though it was not their "brand" at all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and accommodating!

By Happy1 on 2/1/2019 at 12:56 PM. Helped by Collin and Adam.

Great service, excellent pricing...exceeded expectations through the entire transaction! Appreciate their quick response to my questions and making the signing of loan docs quick and easy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Friendly Staff and Competitive Prices

By Doug on 12/24/2018 at 11:15 PM. Helped by Joe Collie.

We were in the market for a used vehicle for our daughter, who is relocating to another state. Because she had driven a Hyundai for a number of years, with very few problems, we wanted to replace her car with another from this manufacturer. Irwin has a good selection of used vehicles and provides aggressive online pricing, so we arranged to visit the dealership and try out several car models from Hyundai and other manufacturers. In the end we again decided to purchase a Hyundai sedan because of its stylish appearance, competitive pricing and unbeatable warranty. Joe Collie was the sales associate that worked with us and showed unlimited patience as my daughter tried different vehicles and asked many questions. His sense of humor and low key, no pressure sales approach, made the purchasing experience enjoyable. We will be back to purchase vehicles from this dealership in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and professional experience

By designrgirl on 11/19/2018 at 6:17 PM. Helped by Jess.

I've never shopped for a car before and had a good experience ans as a woman this an be an intimidating process. This was different. I found the car I wanted, contacted the dealer and the rest of the process was pleasant. Jess in the finance department has exceptional customer service. If its possible to give her more than 5 stars I would. I live 100 miles away, they delivered the car, i signed the paperwork and I am absolutely loving my new vehicle. Additionally, their prices for the car I was looking for beat other dealers with cars that were older and out of warranty. When I need a new car in a few years they will be the first place I look. Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Field Moore

By Field on 11/17/2018 at 4:08 AM. Helped by Mark Chertok.

Sales person was very prompt and friendly. Very responsive to my questions. Live 70 miles from the dealership and he expedited a same day sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Maggie on 11/1/2018 at 11:59 AM. Helped by Bob Cote.

Service was excellent & Bob Cote was very pleasant to deal with. Will continue to do business with Irwin's. Will recommend Irwin's to family & friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No hassles!

By Factman on 10/28/2018 at 7:28 PM. Helped by Joe Collie and Jessica.

I expressed what we were looking for and asked for the bottom line out the door price for the vehicle and they gave it to me!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very happy!

By MT3718 on 10/24/2018 at 4:46 PM. Helped by Shirley Enriquez.

My husband and I and our 7 month old drove over an hour to check out a car I researched online. We arrived at the dealership and the car was ready and waiting for our test drive. Shirley was very friendly and professional throughout our day spent at Irwin. Knowing we had a 7 month old in tow, she was speedy and made the buying process bearable! I highly recommend buying a car through Shirley, she worked with our budget and gave us all the knowledge we needed before purchasing our car! Thanks to her we drove off in our new Acadia before dinner time!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prompt Service!!!!!

By CatMan on 10/10/2018 at 1:56 PM. Helped by Service Team.

Brought my car in for service. Service not only fixed the issue I was having with the vehicle but also, on their own accord, took care of two recalls that the vehicle had. I was very pleased with the courtesy, respect, and professionalism that the service manager displayed! Thanks, John

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Marilee on 9/29/2018 at 11:30 AM. Helped by Joe and Jessica.

Joe and Jessica were both extremely personnable and helpful when I bought my new car. I would highly recommend Irwins to anyone buying a car, especially if they have had a bad experience elsewhere. Irwins proves it does not have to be painful. Looking forward to working with them in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brand new motor

By Shartley4 on 9/19/2018 at 3:52 PM. Helped by Kylie..

The motor in my sonata died and what could have been horrible turned out to be a great experience. Hyundai was able to give me a brand new motor and the folks at Irwin got it installed and back to me in record time. All the staff in the service department were great to deal with and I couldn’t have asked for a better experience.

I would recommend this dealer.