Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing.

By Fara1028 on 8/18/2017 at 12:27 AM.

Very easy to deal with. The sales agent Lester understood my needs. Made a client of me for life. Price was right. Would recommend Islington Chrysler to family and friends.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great service

By Ivan65 on 8/10/2017 at 3:39 PM.

Had a great experience getting the vehicle I really want it. Mr. Ali make a big difference since he was very patience and went an extra mile to make sure I was happy with my choice. Highly recommended this car dealer and off course Mr Ali.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience.

By RubiconGuy on 8/10/2017 at 2:47 AM.

Rob and Keelan were outstanding. After dealing with a couple of other dealerships who tried their best to skimp on the ambassador pricing these guys took care of me. The minute I walked through the doors Rob and Keelan were helpful and efficient. They heard I was shopping around and within 10 minutes found a Rubicon on their lot that matched what I was looking for. Rob managed an amazing discount for me on the vehicle utilizing the ambassador pricing to its fullest. They offered an exceptional price for my trade in, after dealing with the other dealerships I had almost given up on getting a fair price for me car. Recieved my jeep 3 days later. The best and most welcoming car buying experience. I would highly recommend these guys to anyone considering buying a new vehicle. Go see them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought 2011 jeep wrangler

By JoeA on 8/5/2017 at 2:38 PM.

Rob was great to deal with was always in touch with me weather he was in office or not. Thanks for the great jeep Joe

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service!

By Alessia on 8/2/2017 at 3:13 AM. Helped by Wayne Custodio.

I recently purchased a fiat 500 lounge from the islington dealership and received excellent customer service. The gentlemen who sold me the car Ali Saleh was very pleasant, patience and thoroughly explained everything that was required for me to know about the car. Immediately after Ali had offered me to take the car for a test drive I fell in love with it. After working out some numbers Ali was able to get me a great deal on the car and I was super satisfied. The management team was very pleasant as well and introduced themselves with a friendly greeting as soon as I walked in. After selling me the car I then dealt with the financial manager Wayne Custodio who was great with walking me through all the paperwork and explaining the different warranty and rust proof packages they had to offer. My overall experience was amazing and I would definetly recommend this dealership to anyone looking to buy either a new or used car as the staff and management team were nothing but incredible! Thank you again Ali and Wayne for offering me the best customer service possible!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick easy and over all fantastic

By Brandi on 7/29/2017 at 7:46 PM.

I saw an ad online about a jeep , went in to the dealership to find out about it . Was helped by alban , he was simply amazing , helped with everything I needed and answered all my question. Got the jeep with in 2 days . Quick and easy all thanks to Alban . Diffinitly coming here again when I'm ready to buy a new car. Thanks again to Alban

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service Dept

By SandraEtobicoke on 7/27/2017 at 7:44 PM.

The Service Department at this Dealership is amazing -- 10+! They certainly go "over & above" with excellent Customer Service. I very much appreciated the Service Liaison, Tufan Obuz giving me rides to and from while my vehicle was being repaired. It was my pleasure working with this Service Dept. Thank you very much! Sandra Field

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Pleasant and swift...

By Korayoz on 7/27/2017 at 3:08 PM.

Joe Pereira, who helped us buy our new Jeep , has been very informative and resourceful. If it were not him we would not have bought the vehicle. After the purchase Joe has explained every detail about the car which is rare and appreciated. Thanks Koray

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
2   Overall Experience
1   Price
1   Quality of Work

Very disappointed

By Sonia on 7/25/2017 at 12:51 AM.

Very unhappy customer here. I came in and met Rob last Monday with my family and we purchased a Dodge Journey. Rob told me he would reach out the next day once he located my vechile. I never heard from him again! His manager called and told me to come in and pick up my deposit because they did not have a car to sell me. Never heard from Rob again and they made no attempt to get me a car ! No customer service!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All done in a few days, wonderful!!!!

By John Lawrence on 7/23/2017 at 1:01 AM.

Lester looked after me. He walked me through the process and made sure all the paperwork was completed and correct. He has a wonderful demeanor.

I would recommend this dealer.

Overall Rating

4.5  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Best deal of GTA!

By Eddie Fabre on 7/21/2017 at 3:02 PM.

Ron is a very straight to the point guy, very patient, explains everything to the customer, even things we forget to ask! Definitely we will come back for the next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good simple service to get the job done.

By John on 7/19/2017 at 12:21 PM.

Sincere staff and a real sense of teamwork in this organization. Not pushy or arrogant, sales team worked together to make the sale and create a satisfied customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Used car purchase

By Fiatguy on 7/13/2017 at 10:39 PM.

I've just purchased a lovely fire red, ultra low kms used Fiat 500 from Islington Chrysler with the assistance of sales consultant Ali Saleh. I consider the asking price to be very fair indeed, and found Ali to be courteous, helpful, and efficient, with the resulting sale proceeding in an exceptionally smooth manner. When the conversation turned to the matter of my trade in, Ali and his manager were very honest and suggested that I would probably do much better selling my former vehicle privately for more than they could afford to offer, and that is just what I did the very next morning! All in all, I actually found the whole experience quite pleasant. I would certainly recommend Ali and Islington Chrysler to any friend searching for a new or used vehicle. They clearly have a large inventory of new and used vehicles, and their service can't be beat! Mark W

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Very professional and polite

By CAJ on 7/11/2017 at 3:43 PM. Helped by Wayne Custodio.

Our salesman Ali was very professional and polite and not pushy like some car sales people I have dealt with in the past. He explained everything thoroughly. He worked hard to find the right car. Excellent communication by phone/text during the process clarifying the vehicles he found and their detailed features. Wayne communicated all aspects of finance and extended warranty very well.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good Experience

By jeepenthusiast17 on 7/11/2017 at 1:39 AM. Helped by Wayne Custodio.

Bought a Cherokee Chief Summit from Rob. He's quite the guy. Highly recommend him. He and Matt pulled out all the stops to get me a price that I was happy with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buy acar

By Abukar on 6/30/2017 at 11:45 PM.

My names is Abukar mohamud I just bought acar And i will recommend my fimly and friends so the customer services I get the way he respect me and he tried to make feel like his family and I will all ways coming back for the services thanks for giving me talk about the experience of the dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing dealership

By S&M on 6/30/2017 at 4:53 AM.

Ali made the whole experience perfect Honest and knowledgable sales person that is considered an assit to this amazing dealership Thank you very much Ali

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

See Ali

By Janet on 6/30/2017 at 3:49 AM.

I took my daughter to buy her an SUV, Ali simply found her the right jeep for the right price. Thank you Ali for the pleasant experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Ram 1500

By Peter on 6/25/2017 at 8:09 PM.

The salesman was very knowledgeable in what I was looking for. He was very good to negotiate with without putting pressure on me to purchase the vehicle. In the end we made a deal that I feel was very fair and also gave me very fair value for the vehicle I traded.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!!!!

By HappyCustomer on 6/25/2017 at 3:41 AM. Helped by Ingrid Wadsworth.

My experience was simply amazing!!! Rob Valeri and Ingrid Wadsworth were beyond helpful and provided excellent service. Buying a new vehicle is a big purchase and it helps when you have such top notch service!!!

I would recommend this dealer.