Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.3  
Quality of Work
4.3  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks for hooking me up with my new Honda Element!

By Carly K on 5/27/2017 at 5:51 PM. Helped by Brian & Ethan.

I have always liked the look and ride of the Element, but I was not planning on purchasing one anytime soon. I wanted a bigger vehicle for a while (for our three four-legged furry children) and just happened to drive past the east 10th St lot and saw the car I've always wanted! The price was right and the color couldn't be more perfect ;) Brian and Ethan were a pleasure to work with and provided entertainment as well. They were very helpful and Ethan worked hard to get me the best interest rate-on Memorial Day weekend no less! The guys at J&R are very laid back and NON-pressuring, which is refreshing to see at a used car dealership. I'd recommend them to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Chevy Van

By Lee Knigge on 5/17/2017 at 5:45 PM. Helped by Tom Zimmer.

Tom Zimmer was very professional & answered all my questions. Everyone at J&R was great to work with. Thank you J&R for your great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2007 g6 coupe My dreamcar!!

By Joshua on 4/30/2017 at 6:06 PM. Helped by Tom Zimmer.

I wasn't really at the point of buying a car, but when I went in to check it out the guys were awesome with helping me out. Very professional and just nice to work with. Thanks a million Tom Zimmer :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2006 Equonox

By Equinox 2006 on 4/27/2017 at 3:15 PM. Helped by Tom.

These guys are great! I was browsing online for a car, i came upon this site and found a few cars i liked. I called that morning (April 14) and by that afternoon I was driving my vehicle. They had everything ready for me, when i arrived, very pleasant and professional dudes to work with. Good Job Tom and the finance guy! I would definitely go through your dealership again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

J and R blessed me with my DREAMCAR!

By Jenhulscher on 4/26/2017 at 3:50 AM. Helped by Tom Z Ethan and Brian.

J and R presented me with excellent service! They make it possible for a single mommy like myself to buy my dream car at an affordable rate and interest blessing me with a safe reliable car to raise my family in. I would recommend J and R to EVERYONE. your missing out if your not at J and R. THANK YOU SO MUCH FOR MY BEAUTIFUL CHRYSLER 300S <3 My baby loves the new car. All the staff went above and beyond to fit my budget and address all my needs and brought me the deal of a lifetime. Come find your dream car here and leave with your wallet NOT EMPTY! Thanks again Tom Ethan and Brian

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Experience

By Mel on 4/3/2017 at 4:15 PM. Helped by Brian, Ethan, John.

My husband and I were on the hunt for a new vehicle. We had visited the 12th Street location not knowing the car we were looking at was at the East 10th location. The 12th Street location pulled up the carfax prior to us heading over to the other location to make sure it was worth our time, and let the 10th Street location know we were on our way. Brian got us in the vehicle for a test drive shortly after arriving. We decided this vehicle was a winner and Ethan quickly helped us with financing. Everyone was very friendly. I was overwhelmed by all of the car shopping we had done, but J&R made it an easy, positive experience for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, friendly, positive car buying experience.

By Shannon Peterson on 3/31/2017 at 11:39 PM. Helped by Tom, Brian, Ethan.

My husband and I had been looking to trade in our vehicle for a new one, and I had researched a number of cars online, finding J&R Auto. Being familiar with the eastside location, we drove to the lot with the intention of purchasing an SUV. We met with Tom and Brian, who were very engaging, friendly, and helpful. Not pushy at all, which was a breath of fresh air! We drove the SUV, and then when we came back to the lot, we drove an awesome little Volvo hatch with a manual. The team was patient with us as we went to lunch and milled over what vehicle would best fit our needs. We returned and decided to go with the SUV (since it will accommodate our growing family!). Tom was great, as was Brian. Ethan was equally engaging and friendly. I appreciate the time that you took to answer my questions, the professional approach and the respect that you provided to my spouse and I. This was a great experience, and I HIGHLY RECOMMEND going to J&R if you are need a vehicle for whatever reason! We will definitely be back! Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What a wild experience at this dealership

By Marilyn Monroe on 3/28/2017 at 3:22 PM. Helped by Mr Tom Tom; Mr Deadrick and Mr Tobin.

Wild is the word for my experience with Tom the water boy and Mr Deadrick the owner as they persuaded me to buy this car...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fair price for trades

By tsunisgirl on 3/15/2017 at 1:06 PM. Helped by Ethan, Brian.

Traded in two sedans at the East location. for a 4x4 and had a great experience. Quick easy and friendly service. Would go there again.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Daughters first car

By Morgan27 on 3/12/2017 at 2:53 PM. Helped by Tom Zimmer.

Worked with Tom to purchase a car for my daughter. He was good to work with and answered all my questions. He made it a memorable experience for both my daughter and I. Thank you!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy for new car!

By RLM2201 on 3/10/2017 at 3:15 AM. Helped by Tom, Ethan.

I worked with Tom and Ethan a couple of weeks ago at your east lot! They were very helpful in getting my into the car that I wanted! I am very happy because I needed it asap!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Nice cars and friendly staff

By Happy buyer 33 on 2/28/2017 at 2:38 PM. Helped by Ethan Corbin.

We found a nice clean car for a fair price. Staff was knowledgeable and helpful in the process. We are very satisfied with the vehicle we purchased.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great to do business with!

By Buck & Audrey on 1/27/2017 at 8:48 PM. Helped by Tom, Ethan.

We purchased a great 2003 Cadilllac Escalade from Tom. He was willing to stay open a little longer to give us time to get there and was a super nice guy. We got a great price and Ethan (I believe that was his name) came in after hours to get the paperwork done as well! Highly recommend J & R Auto!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Surprise for mom!!!

By minpinmom on 1/27/2017 at 12:42 AM. Helped by Tom Z..

I purchased a 2005 Mini Cooper from Tom Z. He was very friendly and very nice. Decent prices! Thank you! Mom loved her big surprise!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Problems fixed! Very Happy!

By Daj on 1/26/2017 at 8:44 PM. Helped by Randy.

Purchased a 2004 Jeep Grand Cherokee, after having for a couple of days discovered a battery and transfer case problem. Spoke with Randy, took back to J & R and they replaced battery and put in rebuilt transfer case. They also supplied us with a loaner car. Very happy with J&R.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast & Friendly!!

By stingray123 on 1/22/2017 at 8:34 PM. Helped by Ethan.

These guys are great!! I found the car I wanted online buy only had 30 minutes to do the deal in the office, and they made it happen!! AND they delivered my new car to the airport for me so it was ready to drive home!! VERY helpful and honest! Perfect car buying experience!!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Glad I had their help

By Scott/Paulette on 1/21/2017 at 5:01 PM. Helped by Brian and Scott and ERic.

Brian was polite and helpful. Listened to what we wanted and was not pushy. We looked at cars at other site and was willing to set us up with a salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Melonie Heard on 1/17/2017 at 11:29 PM. Helped by Eathen.

Found my Acadia at E 10th St store and every one was very friendly. They answered all my questions and were made my experience stress free.

I would recommend this dealer.

Overall Rating

4.7  

5   Overall Experience
5   Price
4   Quality of Work

Good sale

By 5 O's on 1/17/2017 at 3:01 AM. Helped by Tom Zimmer, Brian,.

We had seen a vehicle online that brought us to this dealer. Upon arriving we weren't hassled and entered to ask more on the vehicle. Tom was considerate and gave us time to look the vehicle over and then test drive. He answered our questions and showed us the history of the vehicle online. It was a good experience and they gave us a lower price and walked us through the options on warranties.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Like Dealing with a Friend

By CindyJ on 1/14/2017 at 9:13 PM. Helped by Tom, Ethan.

I worked with Tom and Ethan to purchase my vehicle. The process was hassle-free, and Ethan did a great job of explaining the finances. Talking to those two didn't seem like talking to salespeople, it felt like talking to friends. Great overall experience!

I would recommend this dealer.