Dealer 2-Year Rating

Overall Rating

1.6 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
2  
Price
1  
Quality of Work
3  
Service
1.6  

Dealer Reviews

Show:  

Overall Rating

1.6  

1   Customer Service
1   Friendliness
2   Overall Experience
1   Price
3   Quality of Work

Actung! Vee haff vays off making you pay...

By Butchbutch on 12/3/2016 at 5:03 PM. Helped by Randy Carter.

Prosche manuals say doing your service work at non-Porsche service shops is acceptable for warranty purposes, with proof. One can get an oil change with Mobil 0W40 and a proper filter for $128.00 at Express Lube, or can DIYS for about $75.00, which would cost about $350.00 at Porsche of Huntsville: the kicker is, Porsche of Huntsville, unless they do their absurdly expensive oil change, refuses to reset the reminder message, so it pops up with each engine start. So, the customer in effect pays $225.00 to reset the reminder. This arrogant mistreatment of the customer, which they claim is Corporate policy, is outrageous. My advice, shop for another marque and/or use another dealership.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Porsche of Huntsville is the best

By keithjac88 on 8/8/2014 at 5:23 PM. Helped by Randy Carter.

I took my Cayman in for a tire installation, oil change, and general maintenance. They went out of their way to help with my selection of tires. They did not try to get me to pay for services I didn't need. All work was done quickly and professionally, This is what I would expect from a Porsche dealer, but Century has actually delivered. They even gave a loaner so I wouldn't have to juggle vehicles. Will definitely visit again when it's time to buy.

I would recommend this dealer.