Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good people

By JM27049 on 9/17/2019 at 12:22 AM. Helped by Ray de Jesus.

We were treated like family. No pressure no hurry we talked about our families fishing hunting and our vacations. Everything was explained to us and we were told of discounts and products we didn’t know about

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Helpful and Friendly

By CONNIETINKLE on 9/15/2019 at 9:37 PM. Helped by Shane Sepulvado.

I never have to worry about great sales service or making sure I have the best deal. When I need a new ride JM Chevrolet is my dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change and tire rotation

By ANGIEROPER on 9/13/2019 at 7:44 PM. Helped by Jeff Barnes, Jorge Riojas.

I went in to JM Chevrolet Cadillac Service Department for an oil change and tire rotation. All employees are always very friendly and helpful and service was completed in under an hour.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service Department

By KRISTI2 on 9/11/2019 at 5:01 PM. Helped by Jorge Riojas.

I made an appointment to get a regular scheduled service for my Tahoe since I live out of town. Jorge went out of his way to get me scheduled and in an out quickly! Even sent my car through the car wash before I left.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Typical GREAT experience

By navymom12592 on 9/11/2019 at 2:33 PM. Helped by Jorge Riojas.

As usual, I had a great experience. I am always quickly greeted and taken care of. Service is 100%. Thank you so much, JM Chevrolet

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No hassle. Best price. free delivery.

By DUSTINGOHMERT on 9/11/2019 at 4:24 AM.

JM was great. They were not pushy. No hassles. Best price on my new truck by several thousand. They delivered it 90 miles to my driveway for no charge.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great

By TK136 on 9/8/2019 at 10:14 PM.

the employees were very friendly and very helpful everyone known what they are doing they help each other . will let everyone know what a great job they did

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By JPEREZ198302 on 9/7/2019 at 5:56 PM.

Alex and Aaron did a fabulous job answering all of our questions and helped us come out with a new truck. Overall great experience at JM Chevy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and friendly

By GLENPICKARD on 9/7/2019 at 3:39 PM. Helped by Jeff Barnes.

I am always met with friendly service people who are interested in solving my problems and meeting all requirements of each task at hand. They always pay attention to every detail of my “preventative maintenance” requirements.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car check-up!!

By DENORM on 9/5/2019 at 6:27 PM. Helped by Husband didn’t say..

My husband actually the one who brought it in, but everything on my list was completed. Great job, short time, which is everyone’s wish,

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Rewired my vehicle, cat's ate all my wires

By rayehibdon on 8/31/2019 at 5:36 PM. Helped by Jeff Barnes.

I had cat's eat the wiring on my Tahoe, they rewired it and had it back to me in perfect condition, I was very pleased with the price and the quality of the work and personal care that I received

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome

By JFREAK70X7 on 8/25/2019 at 5:33 PM.

Great service and fast. I’ve always had my truck serviced there and they get me in and out quickly. They should all get a huge Christmas bonus and a ribeye steak supper

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience. Glad I’m a returning customer

By inthewindtrucking on 8/25/2019 at 5:00 PM.

I have had the pleasure of doing business with this dealership 3 times. 1st 2 were used vehicles in great shape and last time was a brand new truck. Guys are eager to help. Very eager to earn your business

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Mystery solved

By JUDYMAC0 on 8/22/2019 at 5:54 PM. Helped by Jeff at the service desk.

They were prompt and thorough. They checked the entire system searching for a water leak, finally determining that the overheating that we experienced was caused by the thermostat sticking temporarily.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jorge in Service Dept.

By debmedford on 8/21/2019 at 9:18 PM. Helped by Jeff (Service Desk).

I brought my vehicle in for an oil change & Jorge recommended a front end alignment. He also said that I should bring vehicle back in for a BG transmission fluid exchange, BG fuel induction service & BG cooling system service. He was, as always, very polite & took the time to explain the recommended services he felt my vehicle would benefit from. I couldn't of asked for a better Service Center!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

You asked

By cdnorma66 on 8/16/2019 at 8:35 PM. Helped by Can’t remember lady’s name..

Your shop techs are great. Jorge does a fantastic job directing traffic in and out. You need that efficiency in other departments. I just wish they would get the front end wobble out of my High Country. Should be a smoother ride.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Pleasure

By MsC on 8/15/2019 at 9:14 PM. Helped by Rey de Jesus.

Very easy to purchase my vehicle, because I found the staff very helpful, a pleasure to work with and informative. They answered all my questions in a professional manner. They went out of their was to see that all my needs or concerns were taken care of. It was a very pleasant experience..

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Changed fuel filter

By mshamilt on 8/8/2019 at 11:36 PM.

Good quick service,I'm glad I personally know the service manager,Torches my go to man,thanks for a!l your help Todd.Great truck

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car times two

By DUCEYGIRL on 8/7/2019 at 6:53 PM.

Darin and his team worked diligently to ensure we rode away in a safe, dependable, vehichle. They acknowledged our concerns about the originally purchased used vehichle. Then helped us use it as a trade-in to get a new vehicle that better fit our needs. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy Breezy

By MARYANNAD32115 on 8/1/2019 at 5:34 PM.

Darin was so easy to work with! He let us keep a car overnight, then worked diligently to get the exact car I wanted. I appreciate the ease of this purchase, and him taking the time to pray for us before I rolled out in my dream car! First Chevrolet to ever own and I could not be happier with the experience as a whole!

I would recommend this dealer.