Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.5  
Friendliness
4.5  
Overall Experience
4.3  
Price
4.4  
Quality of Work
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

plesant and painless

By the fish on 8/15/2018 at 10:21 PM.

I really enjoyed the atmosphere at JP Motors. People were casual and very helpful. They made my used car buying experience seamless. The car I purchased had new tires on it and was beautifully cleaned and maintained. It presented like new. I felt like I was in charge there. Similar to going to the barber. What do you want sir? How can we service your needs beyond your expectations? Is my impression of JP Motors.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Used Car Purchase

By bmw on 8/13/2018 at 5:40 PM.

Sheryl patiently took the time to show us several vehicles. She followed up on questions about vehicles with friendly phone calls. I would suggest anyone looking for a car talk to Sheryl. Larry

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A friendly service, fair price, overall a 5 star experience

By Cem Gokcen on 8/8/2018 at 11:27 PM.

Jim (Downs) from the dealership warmly welcomed and helped us to find the car in JP Motors' other location, showed the car and accompanied us during the test drive. He was kind enough to lead us to the dealership and helped throughout the paperwork process. Once the registration and other procedures were done, we met with Keith to pick up the car. He presented the list of "to do's", kindly advised on a number of admin stuff that I was not sure about. Overall, based on our experience, JP Motors deserve a five star rating.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Love my car

By Sandigurl on 8/8/2018 at 12:11 PM.

My car buying experience was easy and enjoyable. The team is friendly and. I never felt pushed to buy. David Kennedy always made himself available and delivered what I asked for. I'm happy with my car and would recommend him to help you find what you are looking for.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Great customer service

By Jennybmw on 8/6/2018 at 3:54 PM.

Buying a used car is always a challenge: finding the car you want; in a location that’s convenient; and, trusting the sales reps to have your best interest in mind. David Kennedy at JP Motors was helpful right from the first connection. Emails were quickly returned. He never made me feel pressured and was informative on the cars themselves. The finance and delivery staff were right on point too. I love my “new” car!!! Thank you for making this experience fun and successful.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent

By Pavan on 8/1/2018 at 10:36 PM.

I had a hyundai elentra 2018 from jp motors and got involved in a accident and had to writte off the car. Nicholas Macleod helped me through out the time and helped me out to get a new car. I would definately recommend JP motors to everyone and always get a car with GAP insurance as it helps to save alot of money as it pays out the difference between the market value of the car and the amount you owe.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service from start to finish

By Sluap on 7/30/2018 at 2:04 PM.

My husband and I had our vehicle stolen and needed to find something new to drive fairly quickly. The day we decided to stop by JP Motors wasn't a real great day for test drives, rainy and windy. When we got to the dealership even though it was raining that didn't stop Mark from coming right out to help us. He was so patient, he drove a lot of cars with us and answered all of our questions. Once we decided on the vehicle, he brought us inside, offered us a drink and was very professional taking down all our information. We were also able to meet with Connie right away to talk about the money. Connie was friendly and you could tell she knew her job well. The very next day (Monday) Krista contacted us to let us know that we could come pick up our car on Wednesday...4 days, start finish. We couldn't have asked for better service. We will definitely look to JP Motors for our car needs in the future!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professionalism at its best!!!

By Erick on 7/14/2018 at 3:41 AM.

Fantastic Dealership - very professional: 1. The sticker price is the price - no bargaining, no haggling; you can't help but feel good about your purchase - you can study your potential purchase as much as you want, the sticker price is not overexaggerated in anticipation of a round of haggling. 2. House policy that a sales staff will always accompany a client on a test drive - you can rest assured that your planned purchase has not been abused. 3. Cars on the lot are all impeccably clean. 4. Workshops are all very clean. 5. Very good administration and professional staff - no high pressure sales tactics, was is promised is delivered. Highly recommended dealership!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By Svenja on 7/8/2018 at 11:21 AM.

My aunt and uncle were looking for a new vehicle and went to JP Motors. They have had the most amazing experience with Dwight, who works in sales. Dwight went above and beyond and treated them like family, not just like customers. This is the third vehicle that our family has bought at JP and I am certain it won't be the last!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great personal sales

By Mike1950 on 6/24/2018 at 1:59 PM.

The effort made to not over or under sell you and explain their support was great. Had a technician come out and explain working of new controls and how they would service new features was suppierior.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality Vehicle & Service

By Love my red Sportage on 6/22/2018 at 4:07 PM.

I recently purchased a 2014 Kia Sportage. Ken was very knowledgeable about the features of the vehicle. Krista and Keith went above and beyond to supply the particular tires that I wanted on the vehicle. I love my Sportage and received it in great condition.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nicholas and the team at JP Motors are outstanding.

By NOTL Property Management on 6/14/2018 at 7:00 PM.

Ask and you shall receive. I have purchased three company vehicles in less than a year and each and every delivery was seamless and absolute pleasure to work with Nicholas.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An excellent experience

By John on 6/14/2018 at 12:52 PM.

Just bought a used Jeep, dealt with Jeff Hansford and Kieth Johnston and found them to be professional, knowledgeable and very helpful. I would recommend JP Motors to anyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second Car from JP

By Said.S on 6/5/2018 at 6:10 PM.

Sasha and Nicholas had amazing customer service, they were with us every step of the way and gave the best options & recommendations for every request. Nick worked a miracle and got us into an amazing '14 SRX and we couldn't be more happier this was our second time with JP and we couldn't recommend them more.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Profesional Service

By Bob with the Honda Civic on 6/4/2018 at 2:33 PM.

Excellent Dealer many vehicle to choose from. Mark Dawson took the time and zeroed in what I was looking for, no pressure a very knowledgeable person. Dave the finance manager and Krista made it happen. The car was ready, serviced and I received all the documents two days before plan delivery. Thanks Krista.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Relaxing & Informative Experience

By Sandy on 5/31/2018 at 9:19 PM.

Buying a car was made easy with the knowledgeable sales rep, Ken who was able to answer every question & made my experience relaxing. No pressure, just helpful & experienced. Keith finished our deal with the paperwork & made everything easy & comfortable. I would recommend J.P. Motors' dealership to anyone looking for great car & great service. Most people have a preconceived idea of a "used car dealer" but I can say without a doubt, your experience at THIS car dealership will be a positive one!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Nice People

By Papi2012 on 5/30/2018 at 3:38 PM.

I was very impressed with the friendliness of the staff ! Dave & Jim were pros and I was even given a lift back to the train station as I came in from out of town

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

They disclose at delivery car had an accident!

By R N on 5/30/2018 at 2:46 AM.

I talked to Peter about this vehicle , test drive OK . Car was supposed to be certified .He showed me a printed UCDA no accident .he told me it will take few days to fix a small problem and service is busy due to long weekend. After 3 days I called to see when can i get the car ,Peter explained he is not allowed to call the service and ask .Weird . Another day i get an email to schedule for delivery . I called ask for total amount , we setup a date . I sent myself to Krista an email to confirm the agreed time and date . I prepared the certified cheque ,i called insurance and get the pink slip , went there on time and first thing wrong : front bumper was misaligned and i could see the parking sensors were not set in properly . They said they haven't touched the bumper . I don't believe it for a second ! Second , they have to show me something , they found out there was a record on carproof of an accident : deer hit $6000 damage ! This information was also disclosed to them by the person trading in the car . So I am wondering why they haven't disclose it from the beginning or later on when they have realized ...Waste of time and money . I got the refund for deposit and nobody even care to apologize . totally unpleasant experience . By the way i have bought another car from them in the past , but I will not go back ever again !! P.S. Peter has contacted me , apologize and explained his situation that he was not aware of this until I cancelled the transaction . I believe him. Still this makes the operating way of the company even more obscure .As the salesman who got the trade in had the info on file-( they showed it to me at delivery ) .Why they don't let salesmen know the history of the car ? Why nobody inform the salesmen if there is important info about the car . Remember this : it is very hard to build a reputation and just very easy to ruin it.

I would not recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Good Experience

By pkr on 5/30/2018 at 12:17 AM. Helped by ken lawerence.

Was greeted by Ken while visiting there lot. Mentioned the car I was interested in and felt very comfortable with him as we discussed the car. Not once did I feel pressure, he was extremely helpful in trying to answer any questions I had. Keith handled the paper work for us and explained things clearly. My wife drove off all smiles in her new sky. Again thanks to Ken and Keith

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Group

By Dennis16 on 5/28/2018 at 7:58 PM.

These guys really get it, why go anywhere else you will never get the same product and service that JP Motors can give you. we have bought a few cars from them and I have never been dissapointed Ryan and Nicolas go that extra mile to make sure that you are really satisfied.

I would recommend this dealer.