Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

2014 Cruze Certified Used Car

By CruzenGal on 9/13/2017 at 6:41 AM. Helped by Lauren Miller.

Lauren Miller is an awesome saleswoman! I enjoyed my experience of shopping, testing, then buying! No pressure, great deal & warranty. Established dealership with a great team. Looking forward to my first FREE oil change!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest, straight forward and polite.

By nickDingo on 6/11/2017 at 2:50 PM. Helped by Cant tember her name.

I didnt purchace here because i decided on a diffrent brand of truck. But i have to say this dealer is too notch. No games, no false advertising, no hidden fees, just honest dealings. Other dealers in the area can take lessions from Jack Evans...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phenomenal Service!

By Lucywin2kk on 10/23/2016 at 10:10 PM. Helped by Lauren.

We could not be happier with our STS and the service we received from Jack Evans. We highly recommend this dealership and Laurenas a sales person. We WILL buy from them again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By 67truck on 9/12/2016 at 11:33 PM. Helped by Sean Marchi excellent sales person.

Very good experience. Great sales staff, would highly recommend. Salesman Sean was great as well as Chris Thompson the business manager. Thanks for a great deal and experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership!!

By debijwp1 on 3/24/2016 at 2:05 AM. Helped by Lauren Miller, Chris Thompson.

What a great experience we had with this dealership!!! All employees were great as each one spoke as they encountered us and we were offered drinks more than one time, they went out of their way to make us comfortable. Lauren Miller was great, I became interested in a vehicle on the internet and she followed up, we met with her the next day, everything went smoothly, thanks to her and Chris Thompson!! she walked us to the car as we were leaving, gave me a hug and even sent an email to follow up!! She is the best! I highly recommend Jack Evans Chevrolet if you are in the market for a new car, they don't treat you like a customer they treat you as a friend!!!! Thank you all so much and if you need a new or used vehicle, ask for Lauren!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By sgood on 2/26/2016 at 3:16 PM. Helped by Lauren Miller, Chris T., and Chris D..

Lauren Miller, Chris T. and Chris D. all made our experience at Jack Evans great! Thank you all for your help and staying late for us to get our new car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome Dealership

By jolin_pete on 2/23/2016 at 12:29 AM. Helped by Lauren Miller and Chris Thompson.

We had an awesome experience buying our vehicle from Jack Evans Chevrolet. Lauren was so helpful and so was Chris. Thank you for all your help. You all are great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealer

By Paul B. on 12/31/2015 at 1:03 PM. Helped by Tasha.

Finally found a dealer that isn't phony. They actually made the car buying experience a pleasure. I will absolutely buy future cars from Jack Evans Chevrolet!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Excellent purchasing experience

By Traverse on 12/30/2015 at 3:25 AM. Helped by Mr. Kelly, John Evans.

Lauren Miller made an experience that could have been very difficult and stressful, a pleasant one. She was very professional during the experience. No pressure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME

By Linda S on 11/19/2015 at 10:52 PM. Helped by Lauren Miller, Keith and Justin.

I shopped online and found the truck I wanted. Website had 30 pictures. I clicked the box to request a quote and Lauren Miller called me back within 10 minutes. Lauren and I went on a test drive. While on the drive she reviewed changes and upgrades to the Silverado. Keith and I reviewed my trade in together. He gave me the highest price at the start. I did not have to haggle over the sales price or the trade-in. Jack Evans delivers on no hassle buying. Lauren covered all the gadgets on my truck. Set up my Bluetooth. She introduced me to the service and parts department. Justin with the service department explained how to set up PMs. Lauren and Justin said to call with questions or stop by and they would be there ready and willing to help me. Jack Evans truly has the family feel. If you are looking for Chevrolet new or used start with Jack Evans Chevrolet!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By Emily E. on 11/12/2015 at 11:59 PM. Helped by Tasha, Keith, Jeremy, Lauren, and Justin.

Wonderful car buying experience. The sales team and service team provided excellent customer service in a timely fashion. Great dealership to get local service in Front Royal. Highly recommend Jack Evans Chevrolet!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Dealership

By peggy5 on 10/12/2015 at 12:57 AM. Helped by Randi, Keith and Finance Manager (just can't remember his name)..

I have dealt with Jack Evans Chevrolet for over 30 years. The Service Department is top notch!! I just purchased 2015 Chevrolet Cruze - everyone was very nice; answered all my questions. Randi was very good as was Keith and the Finance Manager. I always get excellent assistance. I would not think of going anywhere else to purchase or have my car serviced. Great Dealer!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service/Personal touch

By Pearlmalibu on 9/25/2015 at 9:23 PM. Helped by Lauren Miller, Keith, John Evans.

At Jack Evans they get to know the customer and do whatever they can to keep you coming back. The owner, John Evans, worms with his staff and his customers to have you leave comfortable and satisfied in your new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Integrity

By David "LIKES" JEChevy on 9/23/2015 at 10:09 PM. Helped by Worked with ENTIRE team, began with Sean, then on to Kieth, to Lauren, to Jeremey...even Jack Evans.

Purchased a used vehicle, wanted a new. They used excellent judgement in guiding me to the payment amount I needed at this time. There was no bartering, process was the same (sans the number of minutes of course) as dropping in after work at the grocery store to get a few items, pay for it with no "do you want to super-size it, fries, or do you have our rewards card...just here is the price for the new, here is the price for your trade. How can we help you with financing. Of course, I broke out my smartphone, checked Blue Book and Edmonds, price of new and trade were right on mark...NO GIMMICKS...NO FALSE INFLATION FOR A "DEAL OF THE CENTURY"...just plain straight talk...backed up with ACTION of SAME!!! If you need a Chevy or Cadillac, or any used vehicle and do NOT stop here, BIG mistake. If I write anything more, perhaps you would think they paid me for this review. NOPE!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Aced a Perfect Deal!

By skmeyer15 on 8/23/2015 at 6:40 PM. Helped by Lauren Miller, John Evans, Jeremy Kelley.

After careful research of the car that I wanted in terms of fair price and trade-in, I obtained the car I wanted with desired options and no haggling.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Purchase!

By Tom on 7/11/2015 at 2:34 PM. Helped by Randi Jones and Keith (last name?).

We went to Jack Evans after having some not-so-good experiences at 2 Toyota and Honda dealers out of town. I actually stopped in and checked the pricing of a 2015 Colorado on the lot and Randi was just great. No pressure, easy to talk to, and Keith gave us a good bottom line. It got even better when we took our car in for a possible trade in on the truck; Keith gave us the best offer on our trade-in, a discount for being a USAA member, no pressure, easy to deal with and an overall just great experience. When the deal was done, we went outside, looked at the truck, found a little scratch and Keith came out immediately and made an appointment for us with their body shop for the following week - just super! Randi walked us thru the On-Star, which I think will be very helpful, as well. Overall, it was a great experience. I would recommend this outfit to anyone in the market for any car they have on the lot. Will Go back when the time is right - but we will drive this new truck for years, we know!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect car for a new family

By Nursekatchew on 7/9/2015 at 3:58 PM. Helped by Randi Jones.

It was so nice working with Randi Jones while trying to find the perfect car for my daughters new family. It truly was a no hassle sale. We had found the vehicle on auto trade, drove down to Jack Evans Chevrolet, test drive the vehicle, and drove it home. We was even given fair market price for our trade.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loved my experience there!

By Kelly Willis on 6/22/2015 at 7:31 PM. Helped by Lauren Miller.

I was so frazzled when my car was hit by a hit and run driver and totaled one month after I paid it off. I was not ready to go looking for a new car or get into a new car payment. I stopped in at Jack Evans Chevrolet because they were close to where I picked up my rental car. Boy am I glad I did. Lauren Miller, one of their sales associates came to help me out. I drove two different cars and fell in love with the second car I drove. I was not yet ready to jump into the sale at that time. She worked the figures up for me and let me know what the total amount would be. I left impressed with the no pressure, no hassle atmosphere there. I took a couple days, drove a few other cars at some other dealerships, but my thoughts kept coming back to the courteous, friendly understanding folks at Jack Evans Chevrolet. Their price was unbeatable and the warm, relaxed atmosphere is just what I needed. I love my new 2015 Chevy Sonic. It is awesome!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Will Go Back

By Jeeper on 5/12/2015 at 6:01 PM. Helped by Josh.

Looking for a car for my son for about a month. He decided he liked the Jeep liberty's so searched the internet. We found a lot and made 2 trips to NOVA just to be disappointed by pieces of crap. Pictures can hide a lot. Stopped at Jack Evans on one of our trips back and ended up buying one on their lot. The whole process was easy and stressless. Josh was great. I questioned the tires that were on the vehicle and they never blinked. They ordered 4 new ones with out trying to make us pay for them. Outstanding job guys, I will definitely recommend this dealership and will go back if I get the chance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service and extremely helpful personal

By newarrive on 4/30/2015 at 11:07 PM. Helped by Lauren, Joshua, Keith, Jeremy, Stephen.

The staff was very helpful and was ale to get things done very quickly. I was in a desperate situation as my old car which had very close to 200,000 miles had sudden given out on US66. I had it towed and dropped it off after hours and saw the sales team the next day to see if they had a good reliable used car with low mileage, I had always gotten quick professional service on my old car. Lauren was wonderful and showed me a few cars as I had a tight budget and hadn't planned on getting another. I have a specific need for a full sized cars as I can't drive a compact. When I came back after work the next week early in the week. I was able to test drive the Chevy Impala with Joshua who was very courteous and friendly. Keith was able to help me use my old car as a trade in and Jeremy explained everything fully the next day with the financing and extended warranty. Take it from a customer who lived many years in the Chicago area, if you need a great car with great service go to Jack Evans the best there is..

I would recommend this dealer.