Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

love my new car

By sap1513 on 1/12/2018 at 1:27 PM. Helped by Chris Black.

I had a great experience at Jack Ingram. Chris Black helped us every step of the way. He gave me a great comparison of the different cars that I was interested in, and I feel certain I made the best decision thanks to his help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent car buying experience. ..

By Snurse1977 on 10/26/2017 at 2:01 AM.

Words can't express how great my car buying experience was with Melvin Davis from Jack Ingram Mercedes dealership. I really appreciated the no hassle transaction. Melvin and the staff made this the " BEST " car buying experience ever. I must say Mercedes really rolled out the red carpet for me and made me feel like a celebrity. Tour the entire staff thanks and God bless all of you.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience, great team!

By Brandonfrye on 7/8/2017 at 4:11 AM. Helped by Chris Black.

We recently purchased a Mercedes Sprinter 4X4 from Jack Ingram. Chris Black helped us out, and we were very impressed with their professionalism, knowledge base, follow through, and overall expertise. This was the biggest car purchase by far for us, both in size and value, and we could not be happier! I purchased a one way ticket from Austin, Tx and flew to Montgomery, AL to buy the vehicle, then drove it home! I would highly recommend Chris Black and the Jack Ingram Motors group to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great Experience!

By KSmith on 6/30/2017 at 10:42 PM. Helped by Steve Durbin.

This was my first Mercedes purchase and it was likely my best car buying experience. I definitely recommend working with Steve Durbin if you are in the market for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Folks

By mikev on 6/22/2017 at 8:59 PM. Helped by JT.

I have have purchased many cars over the years from different dealers but I must say this was by far the Best group of folks I have ever worked with, from the Manager Mr. Denver to the salesman JT they are very nice, kind and Honest and easy to do business with. this is my first Benz. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I have ever had!

By Margaret Lowder on 6/22/2017 at 4:46 PM.

John Yow made my car shopping & buying experience so easy! He is very knowledgeable & professional & definitely goes the extra mile. He even made 2 trips to my home to accommodate my schedule & never failed to answer my phone calls right away. He will be my go to salesman in the future for sure & I recommend others to call on him, as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME!!!!!!

By coleybeth16 on 6/20/2017 at 5:00 PM.

I had the most wonderful experience buying my first luxury vehicle with Anthony! I will be sending everyone that I know who is looking to purchase to this dealership1 Awesome service and I got an awesome deal! I love my 2018 CLA 250 Benz!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great! We have a short talking and he give me a good price

By Sean on 6/8/2017 at 2:49 PM. Helped by Chris Black.

FANTASTIC! My car is great and it's very new. He top of my fuel and clean up my car . And he has a high efficiency for work. Great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Lease

By Judy on 6/8/2017 at 8:09 PM. Helped by Joshua Thompson.

Treated very respectfully by Joshua Thompson and John, the consultant. Both very pleasant and personable. Made my purchase a pleasant one. Would recommend Joshua to anyone who is interested in a purchase or lease.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very Impressed!!

By MBOwner on 6/6/2017 at 5:47 AM.

Tony Campbell did a great job getting me into my new MB C300! Tony was sincere and helped get me the best deal possible. Im feeling so blessed. Thank you MB!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Brett is the man!

By Ken Poon on 6/1/2017 at 7:43 AM.

It's nice dealing with the person who can make final decisions. When I wanted to shop around for my SUV, most managers will not negotiate with you. They send you to salespeople who waste your time. I had a price in mind and Brett made it a very quick and smooth transaction. He was able to hook me up with an awesome deal, and always got back to me when I had questions or concerns! I would recommend this dealership to anybody local or out of the area when looking for a great deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By Kroger94 on 5/12/2017 at 11:18 PM. Helped by JT Thompson.

Every one was so helpful from start to finish! JT was great and made my experience seamless! Thanks so much! Thanks for introducing me to my first Mercedes. You rock JT!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Dealership

By David Tyner on 5/10/2017 at 10:50 PM. Helped by Joshua in sales..

Joshua sold me the car and was very surprised on his personality, he being patient and being genuine and really liked helping me. Absolutely no pressure and very honest. I strongly recommend anyone who is in the market to ask for Joshua.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Different Sales Experience

By jasonc on 5/3/2017 at 3:13 AM. Helped by Christopher Black.

Having purchased several cars in my lifetime, I have to say that this was a much different experience. Also I have never done a lease and I had a lot of questions about it and was given complete and honest answers without just giving me all the positive reasons. From the moment I arrived on the lot to begin looking at automobiles I was greeted by Christopher Black and he assisted me through the entire process. Christopher along with everyone else was very friendly and helpful in answering all of my questions. The team was very helpful to me throughout the different parts of the leasing process. On top of that, I was leasing for my business, so that always makes things a little more interesting. Needless to say, after a short time getting all the paperwork together, I was off and away with my butt in my first Mercedes-Benz. I'm looking forward to coming back in the future and continuing my experience with Mercedes.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Sonja Gaddis was very professional and friendly.

By Lgreen on 5/2/2017 at 6:56 PM. Helped by Sonja Gaddis.

Sonja Gaddis was very professional and friendly. She was very helpful and she also did not hesitate to let me test drive the car. Also, she made me feel as if that was the car for me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5-Star Sales and Service Experience

By AG12 on 5/1/2017 at 10:43 PM. Helped by Hannah Sinclair, Josh Thompson, Ben Norris.

I was recently in the market for a CPO Mercedes after a disasterous ownership experience with another make. I've worked with Jack Ingram Mercedes-Benz before, so I decided to stop by and get a trade in quote on my vehicle. Thinking it would be below what I wanted, it actually came back at just what I needed to get another vehicle. JI-MB showed me a vehicle they thought would be right for me and let me take it home that night. I came back the next day knowing that the car was perfect for me and told my salesmen, Tony Campbell and Josh Thompson(J.T.), I'd be in to pick up the car on Friday. Friday came and the car was filled up and ready for pickup. I went in with Derek Catrett to discuss financing and this had to be the best finance experience I've ever had in my history of purchasing vehicles. Not only was the experience pleasant, but he was able to get me one of the best rates the brand offers. Once complete, J.T. did a quick overview of the car before I left the dealer and I was on my way. I needed to come back through service to get some things taken care of and the entire service team couldn't have been more delightful to work with. I'm definitely looking forward to telling family and friends about my experience and I look forward to do more business with JI-MB.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sonja Gaddis is Awesome

By BGreen on 4/20/2017 at 11:08 PM. Helped by Sonja Gaddis.

Sonja Gaddis is a great sales person . Brett Snell and all the management were a great help . She made my car buying experience fun , easy and informative , I would buy a car from this Mercedes Benz dealer again because of the Warm and friendly staff . My expectations of purchasing my first Mercedes benz was exceeded . I recommend buying from Jack Ingram Mercedes .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence

By leigh on 4/14/2017 at 5:50 PM. Helped by Jt.

We had an awesome experience with jt getting us the payment we needed and the car we wanted! They will get our business again! Thanks so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent New Car Buying Experience

By CarrieG on 4/12/2017 at 11:42 PM.

Excellent experience, first on pricing this dealer beat my old dealer in Atlanta by far, Brett gave me regular updates on expected delivery, once the car came in they got it prepped very quickly. Once there it was a very simple straight forward process and then they educated me on the car. I will definitely be back for my next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent car buying experience ever {Brett Snell}

By Gourdined1 on 4/7/2017 at 2:44 AM.

This car buying experience was the best ever. Brett Snell is a true professional in the car selling arena. His approach made me feel relax and confident in him handling this process. He made sure that I understood all aspect of the vehicle and any deficiencies I will with no hesitation recommend Mr. Snell and this dealership to friends and family members

I would recommend this dealer.