Dealer 2-Year Rating

Overall Rating

3.8 / 5
Customer Service
3.8  
Friendliness
3.8  
Overall Experience
3.8  
Price
3.8  
Quality of Work
3.8  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New Vehicle Purchase

By Laurence on 12/13/2017 at 4:28 AM. Helped by MIKE CLEMENTS.

I purchased a new 2018 Equinox from Winegardner Chevy in Fort Washington, MD. A quick discussion via phone call, they had a new vehicle that matched what I wanted. I met with the sales staff, quickly negotiated a fair price and within an hour was approved for financing at a competitive rate and payment. I recommend Winegardner Chevrolet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Custom Shop

By Malibu on 3/29/2017 at 9:39 PM. Helped by I can't remember the names but everybody is good. I remember Kevin he sold me a bunch of trucks..

Had some new over sized tires installed by the Custom Shop on my 2012 Silverado and ran into some issues with the factory tire pressure sensor settings so the next day.I went back, they stopped what they were doing and with all hands on deck corrected the problem with some reprogramming. It would have been easy to just say this is a service issue but a team effort by all was very impressive. Go with Winegardner!! Jeff Cain.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

First and Last

By rwedge on 5/24/2016 at 9:53 PM. Helped by Doug.

I had my vehicle towed to this location for service. I explained to the Service Provider that there was a mechanical noise and that none of the gauges were working. It was apparent that the vehicle needed a battery since it was towed in for service. I was notified in 3 days that my vehicle was ready for pickup with a bill of $800+. After I paid for my vehicle, I immediately noticed that gauges still were not working -- the purpose for my visit as also reflected on my receipt! The technician who drove my vehicle to the front was oblivious which was indication to me of the lack of competence of the mechanic staff. I approached the Service Provider who further showed insult to me by stating the gauges were working the day before. Absurd and Ridiculous to take $800+ for a repair and not fix the problem!! The lack of professionalism and obvious inability to service my vehicle in a manner to that which is comparable to the amount of money I paid and service I requested.

I would not recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good Experience as a 1st time customer

By cgriffin123 on 3/25/2016 at 2:23 AM. Helped by Tina Latimer.

The staff was very nice and professional especially my sales person (Tina Latimer) who was very helpful in the purchase of my new vehicle. The process was easy and smooth and I recommend purchasing a vehicle from this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"1st Time Customer EXTREMELY satisfied"

By MrsnMrs on 2/18/2016 at 10:29 PM. Helped by Juan Selles.

ALL of the staff were very professional and friendly, but especially Juan Telles (my salesman) . I am totally satisfied with the process and how things were handled. It was also a pleasure working with Mike Clements and Bobby Joseph. It was different from any other dealership that I have visited. This will my new home base for future purchases and I will bring my family and friends along as well. Thanks for making my day, my week, my month, my year guys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recommendation for outstanding sales and service

By audiguy on 4/24/2015 at 1:07 AM. Helped by Christopher Smith, Michael McKay.

A great professional automobile sales experience. I highly recommend this dealer for demonstrating integrity, service and exceptional overall support during a recent purchase at Jack Winegardner Chevrolet.. The entire team from initial sales to service and management were exceptional. Special thanks to sales consultant, Christopher Smith and sales manager, Michael McKay for their assistance. C. Patterson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Tazzy12! on 11/24/2014 at 12:44 PM.

Quick and easy for new car purchase, all the staff were friendly and wanted my business. From first contact via internet to my actual purchase, they made sure I was happy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Felt just like home

By Atitagain on 9/23/2014 at 4:02 PM. Helped by Vanessa Smith, Ryan.

Vanessa and the entire team were total awsome, fantastic, wonderful people. They made us feel like family. Even when I bring the truck back for custome work, I feel like I'm coming back to people that know and appreciate who we are. Ryan in the custom shop is the best. He has really helped us put our personal touch on our truck. This is our second vehicle purchased from Jack Winegardner and this will be my ONLY stop when purchasing our next vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

WONDERFUL SALES MAN, HE GOT ME AND MY HUSBAND OUT IN 1...

By quitanicholson on 2/12/2014 at 11:54 AM.

WONDERFUL SALES MAN, HE GOT ME AND MY HUSBAND OUT IN 1 1/2 GREAT AND FRIENDLY SALES GUY! DEFINITELY RECOMMEND!!! THE WEBB & NICHOLSON FAMILY

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone was very professional and courteous. It was...

By terriwebb on 1/6/2014 at 1:03 AM. Helped by charles carpenter.

Everyone was very professional and courteous. It was obvious that the employees enjoyed thier job. They said they would put me in my car and they did. Went above and beyond.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr. Lateef Ambolegbe and Mrs. Heather Hicks Customer...

By trini9937 on 10/25/2013 at 11:53 AM.

Mr. Lateef Ambolegbe and Mrs. Heather Hicks Customer service to me has been exceptional in answering all my questions and meeting all my needs. I have been working with MS. Heather for the past month and Mr. Lateef for almost 2 weeks and my experience with them has motivated me enough to take that 5 hours drive chance from Fayetteville, NC to make the vehicle purchase. Mr. Lateef stood above all the other salesmen I had spoken with, that told me they would call me back but never did, giving Mr. Lateef an A++ for Customer service, loyalty, and dedication to his customers. Ms. Heather is a woman of her word and great Internet manager, that provided selfless service to me, working to standards and not time by being available to reach her at anytime, (day or night, weekends or weekdays), and for that I thank them both for their dedication and professionalism. The two of you are a great asset in the credibility of the dealership after I was about to search elsewhere for a vehicle because one of the salesmen said they would call me back in 15 minutes, and another salesman, in 10 minutes but none of them never returned my call. Once again, Thank you for your great service... Christopher...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I would highly recommend Jack Winegardner Chevrolet. They...

By shank001 on 10/18/2013 at 6:42 PM. Helped by Charles Carpenter - Salesman.

I would highly recommend Jack Winegardner Chevrolet. They were very helpful in working with me and my husband and made the whole purchase process smooth and easy. They found the exact car that I wanted and I am completely satisfied with my purchase. I would like to say a special thank you to Heather in Finance, Charles our salesman and Bob the Sales Manger for your excellent customer service and the extra mile that you went for me to get the car that I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I am new to the area and was so pleased with how helpful...

By kellypurman on 7/19/2012 at 7:11 PM.

I am new to the area and was so pleased with how helpful everyone here was. This was my first new car purchase and I could not have asked for a better first experience!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I am very impressed with my experience at JWC. Everyone...

By bminetree on 6/6/2012 at 5:02 PM.

I am very impressed with my experience at JWC. Everyone was very helpful and friendly and the price was the best within a 200 mile radius. The car was in great shape and they do everthing they can to make the purchase of your new vehicle as smooth as possible. I'd definitely recommend them and use them in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This dealer was very prompt in understanding my needs for...

By Doremus on 1/20/2012 at 3:22 AM. Helped by Melissa Shoemaker and Mr. Bob Maddox.

This dealer was very prompt in understanding my needs for a new Silverado. The vehicle was presented for a test drive with the motor warmed so that the drive would be comfortable.Courtesy was extended to me by a number of the employees in making sure I was comfortable. Upon agreeing on a price the vehicle was ready for delivery promptly and instruction provided. Good dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a pleasure to deal with Winegardner Chevrolet...

By michaellb on 1/2/2012 at 11:47 PM. Helped by Leroy Walker.

It was a pleasure to deal with Winegardner Chevrolet again. Leroy Walker was very helpful and knowledgeable from the beginning to the completed sale. I have and will always recommend Winegardner Chevy. Thank You

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I would like all the employees at Jack Winegardner to...

By lou.rappole on 1/2/2012 at 11:52 PM. Helped by Luther Griffin, Kevin and Mark.

I would like all the employees at Jack Winegardner to know how much my wife and I appreciated all their help recently in our new purchase. Recently, I stopped by to look at a new Chevy Cruze and Mr. Griffin asked if he could help me. I informed him that I was looking to purchase a new vehicle. Mr. Griffin was very knowledgable and helpful throughout the purchase experience. My wife and I came in after talking and test drove at least 5 vehicles before making our decision. Mr. Griffin was extremely patient, and we never felt like he was in a hurry for us to decide on anything. He was also honest and forthcoming with us about our purchase, and that is the reason we bought from Jack Winegardner. When we decided what vehicle to purchase, the dealership made our experience very comfortable. Kevin talked to us about different options, and Mr. Griffin helped very much in every step along the way. Mark in financing helped explain the whole purchasing process in a very positive and professional manner. Finally, we'd like to thank all the employees that helped us during our purchase, and wish them all a Happy New Year!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a wonderful experience at Jack Windgardner...

By julygirl on 12/30/2011 at 12:16 AM. Helped by Luther Griffin, Jr..

I had a wonderful experience at Jack Windgardner Chevrolet. The Salesman and Manager was so considerate and extremely helpful to me. I would recommend this dealership to my family and friend. I also would buy another car from them. It was a very pleasant experience. They did everything they could to help me and get my monthly payments were it needed to be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bobby, and Lateef have help me in every aspect of my...

By dlb168 on 12/16/2011 at 12:23 AM. Helped by Bobby Joseph, Lateef Amolegbe,.

Bobby, and Lateef have help me in every aspect of my vehicle purchases. I have purchased five new vehicles from Jack Winegardner Chevrolet this past year alone. I would not keep going back if it was not for the friendliness, service, and the willingness to make the buying experience as easy and pleasent as possible. They go out of their way to get you the vehicle of your choosing. I am always praising them to my friends and family. Winegardner Chevrolet has actually converted some of my friends and family to buy and drive Chevrolets. You can not forget the finance and business department, they make sure your experience is not time consuming and they get you out of the door with a smile on your face and happy in your new purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service was excellent. Mr. Baskin and the finance...

By cdmiller on 12/9/2011 at 3:10 AM. Helped by Greg Baskin.

Service was excellent. Mr. Baskin and the finance department were friendly and accommodating. Even though it was closing time, they did not rush or make my husband and I feel that we were bothering them with our questions. I was able to get exactly what I want and needed in my new car and financing. To date, this was the best experience I have encountered purchasing a car.

I would recommend this dealer.