Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.6  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Brittany always does a great job!

By lesley2 on 10/13/2018 at 12:43 AM.

I prefer this dealership to another about the same distance from me. The waiting area is quiet and spacious with plenty of space where I can work, and Brittany does a great job of letting you know exactly what's going on with your vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another success!

By chris.hartman on 10/12/2018 at 7:49 PM.

I usually deal with Ms. Yvonne Russell, but when she was unavailable, she had Ms. Brittney Byas tend to my needs. Brittney set me up with a "loaner" to run to the doctor's and then had the work done in rapid and accurate fashion.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasure.

By Misookharrison on 10/12/2018 at 7:08 PM.

Service advisor Brittiany Byas has been so kind and gave me right advice for my car. It's very nice to have female for change.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Fast Service

By redcars88 on 10/12/2018 at 6:57 PM.

Came in for oil change was greeted immediately everyone was friendly. Fast service. Brittiany was most helpful. Service was quick. Comfortable waiting area. very clean. .

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Very good Service

By atulpanna@hotmail.com on 10/12/2018 at 5:49 PM. Helped by Paul Siverman.

I was there for regular maintenance check and oil change. Brittiany attended my car She was very courteous and her service was excellent. I was taken in as per appointment time which was at 8AM. All checking and oil change was done in one hour. (That also includes car was) I was very much impressed. Atul

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was good

By parapostman on 10/12/2018 at 4:39 PM.

It was a good service and service personal is friendly. I will come to visit againwitj next visit. My issue corrected without any questions. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jackson Acura Awesome Dealership!

By clemmie.scott on 10/12/2018 at 4:23 PM.

I’m delighted that I purchased my Acura MDX from Jackson Acura. From Sales to Service my experience has been great! I’m Certain that I will purchase my next Acura from Jackson Acura.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Decent first experience

By srlewis2013 on 10/12/2018 at 12:32 PM.

Brittany was very helpful and went above and beyond to improve my experience. I did notice I had grease marks all in the interior of my RDX when I got.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service

By dariusajones on 10/11/2018 at 7:03 PM.

This is the BEST Acura service center in the Atlanta area. The customer seervice is impeccable. There is no other service center that I trust with my vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fine service

By wreck50 on 10/11/2018 at 5:51 PM.

So far I am quite pleased with my first vehicle from Jackson Acura. Their service reps are courteous and knowledgeable. It is convenient to not have to make an appointment for routine service.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great service!

By Skiman on 10/11/2018 at 5:17 PM.

This was my first visit at this dealer ship. The prior dealer one was a little too pushy in selling additional services. The reason for this visit was the B1 service message. I also had a string wheel shake at high speeds and a weird noise. It was easy to arrange an appointment with Yvonne. I was a few minutes early and Cody checked me in right away. I found the set up of this service center very interesting. You drive up in a semi circle, with the offices of the service advisors arranged on the circumference. This made it easy to walk from the office back out to the car. Yvonne was great to deal with. She provided on-going updates on the status of the inspection/service. I needed new tires and she provided multiple quotes for different options.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great job!

By brown.jim7592 on 10/11/2018 at 2:36 PM.

They did a great job on my headliner repair. They started and finished the work right on the schedule promised. The car was clean inside and out when I picked it up.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick fix

By ADRIAS on 10/11/2018 at 12:17 PM.

I had to come in at the last minute. The team jumped right in and fixed my issue. I got a loaner and was on my way to get to work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Seriously THE BEST

By Mstrickk on 10/11/2018 at 11:47 AM.

I can't speak highly enough about Brittiany. She listens and offers to do everything to make a customer's experience the best it can be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

out standing service

By Sterlingr66 on 10/11/2018 at 12:11 AM.

Needed service ASAP, brought my car in the same day and was very satisfy with the results. highly recommend Jackson Acura. Professional ,courteous and friendly

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Good overall - but dropped a couple xxxxx

By PBs16TLX on 10/10/2018 at 5:44 PM. Helped by Jimmy.

Work was performed in a timely manner. I booked service online using the code that the car suggested but they reminded me that one of the recommended services had recently been done and did not need to be performed this time around (cabin filters). They provided timely notification of when the work was completed and when my car was ready to be picked up. The service representative did a clear review of the inspection report and pointed out relevant highlights. That said, they advertise that all service include a free carwash and vacuum. My car was washed but was certainly not vacuumed. A minor thing, but when the expectation has been set, it was disappointing to not see what was expected. Also, when I checked in I requested a loaner and was told that none were available. Then, while waiting in the shuttle with Jimmy (who is GREAT!) for another rider he eventually said we could leave as they decided to give that rider a loaner. Did not make me feel 'special'...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Courteous Customer experience

By tcrisp2107 on 10/10/2018 at 9:17 AM.

I always receive outstanding customer service and they explain everything about the service so I can understand what is going on with the car. All Advisors are always helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Work

By slewis1050 on 10/10/2018 at 12:55 AM.

Fast and efficient! The service was explained tome up front along with the cost. My vehicle was ready on time and brought back washed and clean.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

10-5-2018

By cdf556 on 10/10/2018 at 12:25 AM.

Jackson Acura always provides quality service. They can be counted on to listen to what your problems are and takr action on diagnosing them. They never make me feel inadequate like some of the others do.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

They make you feel appreciated

By wm.butler on 10/9/2018 at 8:37 PM.

I've started using Jackson Acura for service on my Honda Odyssey because they appreciate my business. Previously I used the dealer where I purchased the Odyssey and their service was fine but their attitude toward me as a customer wasn't genuine. With Jackson they seem to genuinely appreciate my business.

I would recommend this dealer.