Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.5  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service

By Wilman on 6/15/2017 at 8:58 PM. Helped by Brigette, Kyle, and Jaguar mechanic (whose name I don't recall)..

I took my XJ in for a few Service items, including wheel alignment, oil change, and a non-functional cigar lighter/charger. I was provided with a vehicle to use while my repairs were being made. An additional repair need surfaced before I left the dealership and the scope of the repair was fully demonstrated and explained. All repairs were completed as promised and the vehicle is performing aa expected. The entire Service staff was courteous, professional, and responsive. I felt well cared for.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Very Straight Forward. no BS

By dwcharlotte on 5/29/2017 at 6:56 PM. Helped by Cory.

Cory was my salesman for my XF and was exceptional in taking the time with me to go over all the features of the car and working with me to get a fair price.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

One of the best service experiences with a car dealership!

By ScottsXKR on 4/27/2017 at 7:28 PM. Helped by Kyle, Bridget.

One of a continuing series of excellent service experiences with a car dealership! My wife and I have 2 Jaguars, purchased before our move to Ashville. Kyle and Bridget treat us like we had purchased the cars there. The service experience is exemplary: Recently my 2011 XKR went in for a routine oil change, and, I had been having some issues with delayed air-conditioning that I asked them to check out. The compressor was found to be defective and under warranty; but parts were not immediately available, and we were leaving on an extended trip. They offered that when the repairs were complete that they would return the car to our house and put it in the garage at no charge. That is service! The entire staff is friendly and focused on customer service, excellent as always.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Hayes on 10/1/2015 at 12:09 AM. Helped by Don, Graham and some others.

These guys have very good sales people who know customer service, will do business again when my company needs another set of cars for our corporate fleet.

I would recommend this dealer.