Dealer 2-Year Rating

Overall Rating

3.7 / 5
Customer Service
3.7  
Friendliness
3.7  
Overall Experience
3.7  
Price
3  
Quality of Work
3  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Enjoyable experience

By Rita on 5/24/2018 at 1:22 AM. Helped by None.

After reading the review about Keith he is the one we requested to see. I am unable to find any fault with him. He did everything as we expected, very personable and informative. All questions were answered and insist we call if we have any questions. Thank you Keith and I love my new Jaguar F-Pace. Thank you Mark, it was nice dealing with you. Rita and Marshall Martin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Salesman

By Bob Zawacki on 6/10/2017 at 3:20 PM. Helped by Keith Bodian.

I bought a car from Jaguar Hartford. Sales Consultant Keith Bodian was excellent. The test ride, price discussions, and paperwork were seamless. I was treated professionally by everyone in the showroom. Bob Zawacki

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Condescending and rude

By Luke29 on 4/5/2017 at 4:12 PM. Helped by Bob.

If you are looking to be treated like an inferior human being that is not worthy of a "Jag"... go Valenti Jaguar of Hartford and as for Bob. Not only will he forget who you are the following week, he will promise to show you a "loaner car" at a great price but it will never show up to see for over a month. Then when you are told of a car that meets your desires, he will then tell you that any type of discount is irrelevant since you can't afford it'. Yes, he crossed the line to tell me my financial capabilities!! I am a 25 year automotive finance professional so I know how the system works and has to think extremely hard before writing this review but felt it very necessary considering my observations. It's my dream car but definitely need to go elsewhere. Thanks for taking all the fun out of it Bob!!

I would not recommend this dealer.