Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.3  
Friendliness
4.4  
Overall Experience
4.3  
Price
4.5  
Quality of Work
4.5  
Service
3.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great expereince.

By SSB on 9/16/2017 at 10:58 PM.

Rachael, Jake and Jim were a pleasure to deal with and very knowledgeable. I would recommend buying a Jaguar or Land Rover from them. They had a large selection of cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional efficient and warm

By FJ Bailey on 8/31/2017 at 1:48 AM.

I have been a client of LR HHI since it opened. I've bought 4-5 cars there and always been satisfied with the service and quality of the automobile I've purchased there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Jdcross39 on 8/15/2017 at 12:25 PM. Helped by Steve Hooker.

Everything was well organized. Loaner car was waiting and service was completed promptly. Liked the facility very much. Loaner car was very nice as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Don on 7/31/2017 at 8:59 PM.

Very knowledgeable and easy to work with. Very fare in trade and price quote. Not high pressured sales and very professional. I will do business their again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great group!!

By Jane2017 on 5/28/2017 at 4:09 PM. Helped by Britta Galimi and Greg Smith.

We always enjoy our experience at Jaguar Hilton Head. This is the 4th car we've purchased through them. Very professional group that make car buying experience enjoyable....highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy process. Will Dyson was a pleasure to work with.

By New car 123 on 5/13/2017 at 3:54 PM.

We were treated fairly. We were repeat clients and were taken care of. Will dyson and Jim in finance were a pleasure to work with.

I would recommend this dealer.

Overall Rating

1.5  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Quality of Work

They sold me whatI thought wold be a workable key for my X

By seuky on 3/1/2017 at 4:36 PM. Helped by I did not get the name of the erviceman.

It was half the size of a real key...it got lost in no time. But the real issue was taht it was over 100.00 and you manually had to lock and unlock the doors. I am in dangerous areas due to my profession. I told them how upset I was with the situation and they were rude and uncaring. I would not choose this dealership unless they have a change of staff and attitude

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leased a vehicle

By John Pytte on 12/4/2016 at 8:07 PM. Helped by Britta Galimi.

Britta was my salesperson and she was great, patient, friendly professional. Jim in Finance was professional and personable. All around good experience, will definitely do business there again.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

leasing

By leaper guy on 11/6/2016 at 3:33 PM. Helped by Britta Galimi.

Excellent leasing experience! Very good technology training and support as well as follow up with me at our home. not a single complaint or disappointment..Britta was great!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service

By Sean Crosiar on 10/14/2016 at 12:24 PM.

We picked up our XJ R-Sport today Britta and Tom are super people to do business with. Even with a hurricane. Thanks for a nice experience on our purchase. We will be back.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Avoid at all cost

By Tatacarlover on 7/2/2016 at 1:53 AM. Helped by "John" the manager.

I am frankly surprised Jaguar-Land Rover has not yanked the dealership from these shisters. On the sales front, they promise everything and deliver very little. I have owned Land Rovers/Range Rovers /Jags for more than a decade and never have been so disappointed. We recently moved to HHI and serviced our vehicles there... They can't even replace brake pads without screwing them up! We were put on the highway with insufficiently bled brakes, nearly causing a serious accident. Mistakingly, we thought it was a one time thing and recently purchased a high end Jag... It had a few bugs to iron out, but HH Jag insisted they would take care of them. Stupidly, we trusted them and closed on the car. Nearly Three months out there are still issues on a $65K used vehicle ( having been in the shop almost FOUR weeks). Go elsewhere, avoid this dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership!

By lindsay hutchinson on 11/5/2015 at 8:15 PM. Helped by ? I can't remember his name. Sorry. I am bad with names..

After the great experience at the dealership getting my first maintenance done on my car we were invited by email to the Spectre sneak preview in Pooler! It was really nice and just proved the dealership goes out if there way for their customers! Thank you Jaguar of Hilton Head SC for the great experience! Dealerships need to follow in your steps! Great job!!!! Lindsay Hutchinson

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Do not sign the non-export agreement

By C. Suzanne Usry on 5/20/2015 at 8:51 PM. Helped by John Coggin - GM.

Regretfully, I do not like the 2015 Land Rover LR4 I purchased at JLRHH. I contacted the dealer and was told that under the non-export agreement I could not sell on the open market or trade the vehicle in at any dealer, other than a LR dealer. If I did so, I would risk being fined 7,500.00 (but potentially up to 10,000) if the vehicle was then exported within 366 days from the date of purchase. The dealer did offer to buy it back - for 8,000.00 less than I had paid (45-days after purchase and with only 1,111 miles)! Big Mistake!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My first Range Rover Experience!

By Babs on 1/3/2015 at 8:19 PM. Helped by John Coggin.

Very nice atmosphere very willing to make sure I got the deal I was happy with:) I never felt pressured, the car I was suppose to get was not what I was expecting so John the salesman worked to get me a car to take back home with me! Nice job John, Thank You!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Serrice

By bjones029 on 12/8/2014 at 8:20 PM. Helped by Kyle.

Thanks for the car. Everyone was fabulous. The process was painless. Kyle was super nice and he made the internet car shopping experience very pleasant.

I would recommend this dealer.