Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.5  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Sfa on 9/16/2019 at 5:41 AM.

Jon really went above and beyond to make sure i was happy with this car. Bought a used car is great condition. Unfortunately had issues with the battery and alternator when i first got the car and everytime i texted him my issues with it he was super accommodating and corrected the mechanical issue without any hesitation. Definitely got lucky because I know not many dealerships if any would have done that. Thank you to Jon, the mechanics and everyone else at jaguar land rover i am beyond happy w this car!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

In the market for a pre-owned Land Rover? Talk to John Chong

By LRDriver on 8/19/2019 at 11:53 PM.

John was a pleasure to deal with. Very nice guy who was always available (even on his day off) and he worked hard to make sure everything was right for me. Good follow up post-purchase as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience! Will definitely recommend!

By Gloria Jacyszyn on 9/5/2019 at 12:05 AM. Helped by Jon Chong, Paul.

JLR was an overall amazing experience. Not only were they friendly but also very knowledgeable and helpful! Jon Chong found exactly what I wanted/needed without me even knowing it myself yet. He helped me make the best decision for myself and still made the experience personable. I will definitely be referring Jon and Jaguar Land Rover!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Jon was pleasant, finance ladies were wonderful.

By SS on 8/14/2019 at 11:21 PM.

Overall service was good, there were some miscommunication on time frames for parts and services being done to the vehicle before picking up. Waited over an hour for registration papers, after being told the vehicle was ready to be picked up by the sales manager. Jon was pleasant and was very apologetic for the wait, the ladies in the finance department were also helpful, responding very quickly and efficiently. Rose who details the vehicles was a sweetheart. I would suggest dealing directly with a sales associate, as there is less of a chance of miscommunication between employees and buyer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch. Exceeded my expectations.

By SR on 7/28/2019 at 11:40 PM.

Matthew is a great salesmen! He went out of his way to make sure I was more than satisfied. Awesome management team too, would highly recommend Land Rover!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By JasA on 7/26/2019 at 10:52 PM. Helped by David Ajjamada.

JLR is a great dealership. Staff is very helpful and met my needs. Would definitely recommend them for anyone looking for a new vehicle. I wasn’t sure what I wanted but told them the type of vehicle and they had 4 ready for me to test drive. I worked with Matthew, Trevor and David and they were great!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

When you look you see!

By jmarkhutchinson on 7/26/2019 at 4:57 AM.

I took a friend to look at Jags. I have owned six Jags XJ’s over 25 years and wanted to share why I love Jags so much. I must say the service we received at Jaguar Land Rover Calgary was great from beginning to end. We went to look and when you look you see. I saw a great offer on an XJ and bought. Thanks for a great experience. Mark

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By I8 on 7/24/2019 at 12:29 AM.

Great service. Easy to deal with, fast transaction and smooth process. will do business again. Thanks Jon and Paul for looking after me. Took 1 hour to complete will refer people.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Friendly atmosphere dealership

By Asd123 on 7/14/2019 at 8:14 PM.

The dealership had a great atmosphere with very friendly sales staff. The vehicle took longer than expected to get prepared with some minor complications but was able to get all the work that was needed done. Jon was very helpful throughout the whole process and overseeing all work was completed.

I would recommend this dealer.

Overall Rating

4.0  

2   Customer Service
4   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Found the car or my dreams!

By anash913 on 7/8/2019 at 4:57 AM.

Jon was amazing to work with, friendly and helpful every step of the way getting into my new car! Thanks to him I was in my new car as soon as possible ensuring everything was perfect! Thanks again Jon!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By amercalgary on 6/30/2019 at 9:12 PM.

Great, knowledgeable, and very friendly team! Helped us to find the right car for me and my family! Looking forward to my next purchase! Thanks a lot! Amer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service is on point.

By BigBadB on 6/29/2019 at 9:55 AM. Helped by Alexandra Yun.

I had a great experience with this dealership. Jon and Alexandra were very helpful and polite. The whole process was very laid back and easy. What sets them apart is that they went above and beyond and put the customer first and I drove away with a beautiful vehicle; just in time for summer vacation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Excellent

By Dorian961 on 6/23/2019 at 3:21 AM. Helped by Alex in finance.

This place was the best and most comfortable place I have ever bought a vehicle from. They were honest, transparent and wonderful to do business with. I recommend anyone looking to buy to come here! Hayden in sales as well as Alex in finance were amazing and the sales manager and CEO were very nice as well and made you feel comfortable with your deal! Thank you guys for my new Jaguar.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service

By NE on 6/19/2019 at 9:43 PM.

I have purchased two Range Rovers from this dealership in a space of nine months. The customer service during the first purchase played a huge role in my coming back for another vehicle. Matthew was pleasant and fun to deal with. It is obvious he enjoys what he does and that enthusiasm gets transferred to the customer. Definitely recommend him and this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Red Rover!!

By RangeRover on 6/19/2019 at 2:41 AM.

Love my new Range Rover Evoque. 2020. The staff @jaguar Calgary are amazing, very pleased with my experience and having a hard time wiping the smile off my face. Would highly recommend both the staff, the car and the dealership’s process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First class dealership and First class sales rep

By Jeepwrangler on 6/8/2019 at 5:27 AM.

I am thrilled with my experience with Calgary Land Rover and in particular, sales rep Matthew Brockel. Every promise was kept and the time and effort put into the sales and qualification process was exceptional. At no time did we feel pressured to purchase however equally we felt very supported and looked after before, during and after the sale. Friendly, authentic, knowledgeable and trustworthy are perfect descriptions of this dealership and exceptional sales rep. We will gladly recommend Matthew and Calgary Land Rover and will be very loyal customers for years to come. Lorenzo

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible experience

By EBernardes on 6/3/2019 at 7:49 PM. Helped by Richard Mockler and Alexandra.

I had a great experience from the moment I was welcomed by the receptionist, meeting Hayden until we close the deal with Richard and Alexandra! I felt at home. Thank you for the attention and dedication!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service team!

By jockdude74 on 5/13/2019 at 5:42 PM.

why! because they know me by first name.....i think that in itself is value! and a great clean on my mess of a vehicle

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

No customer loyalty

By Wnas on 3/26/2019 at 8:54 AM.

This place is a joke. We’ve purchased 3 cars there in the last 3 yeas and recently I’ve referred some friends who went over to buy another vehicle. The sales guy Matthew had promised me a $200 referral fee. After they had picked up the vehicle Matthew had told me they won’t be giving me the fee. Great way to lose a repeat customer over $200. What a joke. Do not shop here if you want customer loyalty or service. There’s a reason each of my vehicles have been with different sales people, they can’t keep Anyone there long enough to Continue a sales relationship with. Go to Mercedes they know the value of relationships there.

I would not recommend this dealer.

Overall Rating

2.0  

2   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Don’t trade in here

By Art guy on 5/6/2018 at 6:53 PM.

There was a sweet used vehicle at this dealer I was interested in. Had my car appraised here and that’s where the deal went sour quick. My trade was s mint and very nice. They valued it far below black book value. Left there went to Lexus dealer and traded my car in for 25% more than offered at this place.

I would not recommend this dealer.