Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.6  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Positive customer experience/ quality dealerships

By Deb Himmel on 6/11/2019 at 10:44 PM.

My husband and I have purchased two vehicles from Phil and Janet. The dealership treats customers with respect. The staff is very attentive and willing to go the extra mile.From the moment you walk into the dealership you are made a top priority. I highly recommend this dealership as well as Phil and Janet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks for making car buying easy

By Mark on 6/1/2019 at 1:30 PM.

Jaguar Land Rover Peoria has been one of the best dealerships I have ever bought a car from, I was in search of a limited run collectible car, and it just so happens they had one on their lot, problem was I live over 1000 miles away from said dealership, no problem, with the great communication, no hassle get it done attitude, before I even knew it the car was delivered to my driveway with a complimentary full tank of gas. A big thank you to Janet Reist, Thanks for making car buying easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!!

By JerryPayne614 on 5/30/2019 at 5:09 PM.

Thank you to Aaron!! He did a fantastic job showing options and making us feel comfortable with the process of purchasing our Range Rover Evoque. I have purchased many cars in my lifetime and this was by far my best experience. Thanks again Aaron!! My wife loves her Mother’s Day gift!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Out of state purchase

By Jag XFS on 5/16/2019 at 4:31 PM.

I live in Alabama so buying a car from a long distance is difficult. Aaron Helped me feel comfortable with him and the vehicle I was buying. I flew up one night and Aaron picked me up the next morning and drove me to the dealership. The car was clean and ready to go. Within a few minutes we had the paperwork done and I was on my way. Thanks Aaron.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you for making my purchase so easy!!!!

By Cindy on 2/15/2019 at 7:33 PM.

Thank you to Aaron Jones.... I told him what I wanted and he found it..... My new E-pace....Love it!!!! Thanks for making it so easy.....

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good & Patient. Especially 1 from Service Team: Aaron Naas

By Sridhar Gundla on 1/11/2019 at 11:39 PM. Helped by Aaron Naas.

I bought 2018 Land Rover Range Rover Evoque SE Premium exactly a year back. Negotiable and matched me with the best price in the market, thanks to Mr. Phil(GM) and Mr. Aaron Jones(Sales Prof). I have sent my car for service 3 times in the last year and had the best experience all 3 times. Aaron Naas, who leads service dept I guess. He has lots of patience and really took good care of my car. Always happy to speak to him and explain my issues. If I wasnt getting something, he explains again with patience and make sure I'm okay with it. Good dealers and also who has a great service team. Thank you:)

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Long Distance Purchase-Internet

By Fred481 on 12/17/2018 at 3:43 PM.

Located my new RR Sport on the internet and drove 5 hours to purchase. My sales consultant, Aaron Jones, was very professional and great to deal with. Everyone at the dealership was friendly and helpful. Sales manager, Phil L, went out of his way to thank me and show husband appreciation. Eric in finance was also very helpful and a pleasure to deal with. No pressure to purchase!! I would highly recommend purchasing from Land Rover Jaguar of Peoria!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Unprofessional and Dishonest Dealership

By Tass on 8/7/2018 at 3:24 PM.

Me and my husband traveled over 2 and half hours to this dealership to purchase a vechicle. We set up an appointment and spoke extensively with the sales reps on our interest. Upon our arrival to the dealership, we were told by the general manager that he would not sell us the vechile that we traveled over 240 miles to purchase. The management at this dealership is very unprofessional, dishonest, and disrespectful. I highly suggest not making the mistake that myself and my husband made by working with this dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great bunch of people!

By Purr on 5/13/2018 at 12:22 PM.

I always dread buying a car because, well you know. These guys were great. We arrived on the lot and looked around quite a bit before we were approached. Aaron brought out key fobs so we could look inside of a few we were interested in. That helped me rule out actually the one we went to see. We ended up driving one car that night. After a couple days of the usual back and forth, which was pretty low pressure, and trust me I hate being pestered, we arrived at a deal. The whole process was painless. I took the car for a week, then it was going back for a modification. Aaron brought me a loaner to my house. When it was finished, Eric brought my new car back and made sure I knew how everything worked. He had a nice long checklist. This made lots of sense to me to drive it for a week and become familiar with it, then see what I still needed to know.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Drerob23 on 4/29/2018 at 1:17 PM.

This dealership is Great! I had been looking for a specific kind of vehicle and couldn't find the deal. I needed. I came here and not only did they greet me with open arms, but both Aaron's made sure I was taken care of, and also made sure it was the car I wanted and needed and got me the price range I was looking for! Just know the Aaron Jones is the man!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great to work with

By John R Schleibaum on 1/12/2018 at 4:25 AM.

I live 239 miles from the dealership and was able to work out a deal including my trade using a couple of phone calls and text messages. I figured once I had made the 4-hour drive things would change. Much to my surprise, the deal was done within one hour down to the cent we had agreed to. Aaron Jones was easy and a delight to work with My only regret is that they are 239 Miles away!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My MB G class AMG

By DR Kahil Hassib on 12/16/2017 at 2:50 AM.

My first step into jaguar land-rover peoria and after driving 4 hrs to get there , i felt that this place is blessed, the excellent and warm well come from Janet and Phil made me feel as a king. Thank you all , first for helping me take the good decision, as i was not decided when i went in, and second for the very fast and professional way everything went on , as if it was prepared scince long time. Everything was finished within one our and i left there with my mercedes G class and most important that i took all that blessings along with me that till now after 3 months i still feel it. Big thank you all and sure i am coming back there for my Jaguar XJ God bless you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Thank you team - 2nd to none!

By Px4 Storm on 12/3/2017 at 7:37 PM. Helped by Technicians! Josh and the wash team. Can't leave out Patrice, she's a great hostess who I enjoy conversing with - shoot she should be considered part of the Sales team. :-).

Thanks Doug and Aaron (Service guys) but also thanks to the - seldom recognized - technicians as well as the team who thoroughly wash (pesky windshield included) my LR4. Techs often go unrecognized but truly, they are the heart of the service experience pointing out the many things which may go unnoticed. Seems as though they never miss anything and often surprise me with suggestions/upcoming needs that I fail to catch. What's more - based on my better than average knowledge of the basics - these seem to be valid needs rather than unnecessary repairs. Repairs which help keep my investment performing for years to come. Thanks again Phil and team JLR Peoria for going above and beyond at providing the best service after the sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase new Jaguar XJL and a used Audi.

By John Blake on 11/18/2017 at 3:20 PM.

Love this dealership. Janet and her team were super helpful and accommodating to meet our dreams and help in the buying process. Great car buying Experence!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By ptmullett on 4/20/2017 at 7:51 PM.

Really enjoyed working with Phil and Janet on my new vehicle purchase. I purchased the car out of state and the process could not have gone smoother. Car arrived as described with no issue. Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, empathetic, focused...

By BK Woods on 4/6/2017 at 6:58 PM. Helped by Eric Neibecker - Finance.

Hands down the smoothest automotive transaction I ever had, the finance portion was a breeze, sales was highly knowledgeable , management fair and courteous. You absolutely need to at least go over and look around before you purchase anything anywhere else new or used. The attention to detail from the minute you walk in the door till delivery when you leave is first class. Not your typical dealership in any way, stretch or form. Why are you still reading this, get over there :-)

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great Experience!

By Vicki on 12/29/2016 at 4:41 PM.

We bought a used Land Rover. We were taken care of as if we were buying a brand new car. Great experience. I am loving my Land Rover! Thanks for a very positive experience with you and your business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Here the Growl!

By Birdlover on 11/15/2016 at 1:50 AM.

What can I say. I love driving my Jag! That is all! Have fun in your Jag! I know I will! I really enjoy driving my new 2017 XFR

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fresh Cookies and Orange Juice

By UK Jag on 9/28/2016 at 9:05 PM.

I have been a customer of Jaguar Land Rover-Peoria since 2006 and love working with them. I never mind waiting a few minutes if they aren't though with my car because they always have fresh baked cookies and orange juice I can enjoy. Will definitely buy my next Jaguar from Phil and Janet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a car out of State..great experience!

By Ak Dave on 9/24/2016 at 7:10 PM.

Buying a car from a dealership out of State is a difficult task when you live in Alaska. Land Rover Peoria was the best experience I've had in many years of car buying. The General Manager Phil even went out of his way to contact me to ensure the shipping process. Seeing that it was the first car they shipped to Alaska, I was very impressed with the level of customer service. Not being able to see the car in person, Aaron in sales took dozens of photos for me to make sure the vehicle was in great condition. I was even able to customize the vehicle just as if I was at the dealership. Thanks Aaron and Phil! I highly recommend this Land Rover Dealership especially if you need to ship your vehicle of choice.

I would recommend this dealer.