Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
5  
Overall Experience
4.7  
Price
4.9  
Quality of Work
4.8  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a great service.

By Mobi on 2/15/2019 at 3:35 PM.

Always a great and pleasurable service at Jaguar Land Rover San Juan. Look for Humberto if you need help there, he's always helpful. Always has been

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dealership

By Noelani01 on 2/7/2019 at 2:49 PM.

Everyone is great here! Victor silva and the whole team is very impressive and great customer service!! They will impress you as well! Best car dealership ever

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Star2018 on 2/5/2019 at 3:32 AM.

I highly recommend this place. Jaguar Land Rover San Juan is a great place to get your new car. I have purchased my second vehicle here and absolutely happy with my car. Employees once again were helpful and courteous. From service to car shopping the staff does their best to take care of the customer. My experience has been one of a kind.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent as always

By Velar2018 on 1/22/2019 at 4:42 AM.

I had my Velar recently serviced due to electric glitches. Staff was courteous as always! I requested a specific type of loaner (SUV). It was in less than 48 hrs and delivered to my office. My car was returned to my working fine and clean. There is a reason why this is the 4th Car I leased with JLR San Juan... The 5th will happen in 2020. Thanks JLR SJ Team for doing an excellent job... All the time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Rover17 on 1/20/2019 at 12:39 AM.

Service staff very friendly attentive and went above and beyond to satisfy my vehicle needs. From arrival to finish i was kept up too date on vehicle status and any repairs needed

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service!!!

By Itsgrace2b on 1/16/2019 at 9:42 PM.

Excellent customer service!! Salesperson was ver patient. I’m very happy with my new vehicle Land Rover Discovery. Both the sales person and manager were very helpful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Land Rover dealer in the US!

By juliej on 12/14/2018 at 9:19 PM.

Just made our 5th purchase through this dealership. They provide excellent deals and extraordinary customer service. Humberto has been our sales person since 2013 and we wouldn't buy from anyone else. He goes above and beyond during the purchase and after to make sure his clients are happy.

I would recommend this dealer.

Overall Rating

2.2  

1   Customer Service
4   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

My credit card was used to pay for a gym membership.

By Sallanara Bert Ogden on 11/24/2018 at 4:25 PM. Helped by A manager of some position.

Bought a used vehicle and used a brand new credit card to pay for it, credit card had never been used anywhere else before the car purchase. On my first credit card statement appeared a gym membership payment; there is a thief working at the dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Anirabri98 on 11/5/2018 at 12:38 PM. Helped by Rigo.

Very helpful group of people,professional,friendly I will recommend their services to my friends and family. Vehicle delivered in perfect conditions and answered all questions needed about the vehicle. Thanks for everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The very best customer service and purchase!

By Sandie b on 10/15/2018 at 4:11 PM. Helped by Carlos Ortega.

This was one of the best - no the best experience I have ever had purchasing a vehicle! Walter paid so much attention to detail and listened to what I said- The dealership even delivered my new Range Rover to my front door and took my Sport that I traded in back with them. They spent time patiently teaching me all the “ bells and whistles” and how they worked. I am beyond happy with my vehicle and I cannot say enough good things about the work ethic of this staff! Great job! I am a happy customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowledgeable and kind.

By ruedatony on 6/14/2018 at 8:28 PM.

Anna Bell is the BEST! She is a sweet and kind, always takes care of us in no time.. She sure knows how to get things done. I will recommend her and trust her with my eyes closed. Thank you Anna Belle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience!!!!

By Nemo on 5/26/2018 at 6:47 PM.

Kudos to Carolina and Walter, both were really professionals and knowledgeable with all features of the vehicle. I would definitely recommend this dealership Hassle free 👍🏻👍🏻👍🏻

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, courteous, and friendly!

By Ruth Lopez on 5/25/2018 at 2:11 AM.

Mr. Vasquez and Mr. Heredia went ABOVE and BEYOND to help me find my dream car. I loved my experience with them as well as the rest of the staff. Eager to help those to find what they're looking for. Mr. Melendez was fair and honest when appraising my previous car. Mr. Ortega took his time to explain all the features to me about my new vehicle. Answered all my questions. I know I can reach out at anytime should I need anything! Thank you Jaguar San Juan!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful as always

By Reve on 5/24/2018 at 8:47 PM.

This is our second time returning to the land rover family. we are happy to have upgraded to a bigger sized vehicle for our family. customer service is wonderful and our sales guy was great And worked with us! thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service and thank you so much

By CORONADO on 5/1/2018 at 2:48 AM.

Great customer service and helpful, Walter Vazquez helped me with purchase of my vehicle and he made it quick and easy, Thank you so much ..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience!

By Joshua852 on 3/31/2018 at 7:37 PM. Helped by Rigo Heredia.

Excellent expierence purchasing a vehicle from San Juan Land rover and Humberto. They were very friendly and explained to me everything about the vehicle i purchased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Supercharged

By Supercharged123 on 3/23/2018 at 6:08 PM.

Why do I choose “Supercharged” as my title? Because this dealership is supercharged with; Genuine concern for customers Customer service Amazing clean, state of the art dealership Walter is a special person with a great heart! He will do everything he can to get you the car of your dreams. Don’t miss out on this feeling...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service hands down

By Jesndel on 3/23/2018 at 3:36 AM.

The dealership and it’s staff was amazing. I’d recommend this dealership to anyone and everyone. My sales man Walter, was just awesome from the beginning to end.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and helpful

By Laurissa01 on 3/19/2018 at 1:43 PM.

Alex did a great job in helping me get the vehicle I wanted, i can’t thank him enough for going above and beyond and making sure it was a smooth experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Walter Vazquez salesperson

By range rover on 3/6/2018 at 5:11 PM.

Mr. Walter Vazquez did a great job with the car sale and trade in.Annabelle Garcia was very helpful with my car repairs. Thanks for all your help with my new purchase

I would recommend this dealer.