Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.5  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.3  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer experience

By Discoverygirl on 10/6/2017 at 6:31 PM. Helped by Fritz Bonaventure.

The whole process was amazing from getting notified about a possible new model and features to trading in my old vehicle to prepping my new car . Superior and fast customer service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Deprtment

By Third XJL. on 9/3/2017 at 9:19 PM. Helped by Jenn Dow and Steve the service manager and John the mechanic..

The staff in the service department is always ready to make their customers happy. Jenn Dow, my service coordinator is always accommodating and great to work with. Steve the Service Manager manages the department with the customer always in mind. People like Jenn and Steve are what make you want to keep doing business with Peabody LR/J.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic in every way.

By Sinbad on 8/27/2017 at 10:37 PM. Helped by Chris and the very nice receptionist.

The best thing is Chris in service. He is the best and most knowledgeable. He puts the customer first. He goes the extra mile every time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By lrp2017 on 8/25/2017 at 3:05 PM. Helped by Chris T.

Chris T at Land Rover Peabody is a terrific service professional. We are on our third Land Rover and Chris has made the service experience simple and pleasurable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By Bob123 on 8/4/2017 at 6:22 PM. Helped by Chris tsaparlis.

I have purchased and continue to have my Rover serviced at Jaguar Peabody. My experience has been excellent! Chris Tsarparlis has been extraordinary to work with, knowledgeable, experienced and helpful. You won't be disappointed!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great service!

By Jaggirl333 on 4/7/2017 at 1:06 AM. Helped by David Moretti.

We had the best experience with David Moretti when we recently bought a new Jaguar. He was prompt and diligent and was a pleasure to work with. He brought my car to Wolfeboro and took the time to explain everything about the car so that I could feel comfortable with it. I would recommend his services to anyone looking for a new car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

FRITZ

By Hartgirl on 12/21/2016 at 10:36 PM. Helped by Fritz.

He was great helping us select our Jaguar and very informative when comapring price with the amenties i owning the Jaguar. He is a good, personable man. We will being making sure he will be involved in our next selection of the Land Rover truck!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Fritz Bonaventure

By Alan Berry on 12/17/2016 at 4:52 PM. Helped by The woman I dealt with in the finance center was excellent..

Fritz was very knowledgeable and great to work with. I had been looking at the Audi Q5 and M-B GLC3000 and ended up with the Jaguar F-Pace because of his presentation. I definitely would recommend him to anyone looking for a new car.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
2   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Wish I didn't buy here

By JASON on 8/31/2016 at 4:13 PM. Helped by Ken.

Purchased a range Rover certified. Promised everything under the sun prior to sale. Month or so after purchased a light shuddering in the wheel at 60 wouldn't go away. Which was present during test drive. They said they would fix it. They have danced around this problem for a week now. Car has spent so much time back at the shop. So sorry I bought from them.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Stephanie Mahr was great to work with.

By Gem291 on 10/1/2014 at 4:41 PM. Helped by Stephanie Mahr and Christopher Caruso.

I went in looking for information and to test drive a used LR2. After being greeted at the door, I was assigned to a new sales person, Stephanie Mahr who was very friendly, professional and great to work with. I did not feel pressured at all and she was very informative. My experience at Land Rover Peabody was a positive one.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

This place is a JOKE!

By Tiffany Long on 10/1/2014 at 12:19 AM. Helped by Chris. Matt. Nancy.

Who ever is writing positive reviews has hit to work for this company! I have been dealing with them for just over 2 years and from the purchase to the service it has just been a complete joke! Incompetence everywhere. Over promise. Under deliver. The service department literally has the most unprofessional / worst people I have ever met in this type of industry. As much as I love my car, I can't wait to get rid of my range rover so I don't have to deal with them ever again!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

David Warnock and Steve Burke were great to work with. ...

By rmontjh on 1/21/2014 at 1:53 AM. Helped by David Warnock.

David Warnock and Steve Burke were great to work with. The guys of Land Rover of Peabody made my experience memorable! I would highly recommend anyone that is interested in purchasing a Land Rover to look these guys up. Thanks Dave and Steve!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was in the market for a luxury SUV. Walked into Land...

By st01tz on 5/21/2013 at 12:29 AM. Helped by David Warnock.

I was in the market for a luxury SUV. Walked into Land Rover Peabody and was promptly greeted by David Warnock. David was very friendly and knowledgeable about the vehicles I was interested in. I had originally come in to look at the LR4 but unfortunately the ones they had on the lot were already sold. Since I was there I decided to take a look at the Evoque. This is a smaller SUV than I am used to. I have a toddler who is still facing towards the rear in her car seat. David suggested that I go ahead and install the car seat in the Evoque to see how it fit. It was tight but manageable. Kudos to David for being open to this as this was a make or break part of the deal. Went for a test drive with kid in tow and was pleasantly surprised with the roominess and sporty handling. Unlike many car salesmen I've come across over the years David was polite, knew his product, and wasn't pushy. I'm a pretty tech savvy guy and David was able to answer all of my questions about the technological features of the Evoque. We decided to talk numbers and I was given a fair price for the trade in and on the vehicle. The dealership had a nice play area for my toddler so she could keep busy while we were talking numbers. There was very little "well my manager says" type of negotiating with the associated drama. On the day that I picked up the vehicle it was detailed and ready to go at the time I had specified. David went over the more in-depth features of the vehicle and I was on my way. Overall I would say that this was the best buying experience I have had at any dealership. I would definitely recommend Land Rover Peabody to others and I would definitely tell them to go see David. Thanks David!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience buying a new car was extremely positive. My...

By Lmgoulemas on 5/13/2013 at 4:53 PM. Helped by David Warnock.

My experience buying a new car was extremely positive. My Sales Guide knew the Range Rover Evoque model inside and out and could answer all my questions. He was never pushy and I didn't feel like I was being "sold." He was extremely friendly and professional.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

This is my second Land Rover I purchased from Land Rover...

By fishman2 on 5/10/2013 at 2:18 AM. Helped by David Warnock.

This is my second Land Rover I purchased from Land Rover Peabody & I would recommend this dealership to anyone interested in a Land Rover. David was very patient, knowledgeable and helpful and worked with me to find the "right" mix of packages and features at a great value. We test drove several cars and looked at the different ways of ordering one. I ended up purchasing a very low mileage loaner LR 4 that David showed me that had all options I wanted and was available for immediate sale. Steve in finance worked the numbers and got me a great rate on my loan in a very short time. From my prior experience with my old LR3(7 years of fun)- Chris, Steve, Ken and the rest of the guys in service - kept my car running smoothly and painlessly. When it came time to buy another car, I knew I wanted another Land Rover. And based on my past experience, the best place to buy and serice a Rover - is Land Rover Peabody!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

David was very friendly, knowledgeable and professional....

By GregCyr on 1/29/2013 at 12:37 AM. Helped by David Warnock (Sales) and Steve (Finance).

David was very friendly, knowledgeable and professional. Being in sales I am easily turned off by sales people that are not genuine and focus on the wrong thing - trying to "close" the customer. David did not do this, instead he was quite easy going and answered any questions I had and offered useful information that aided in my decision making. Steve in Finance was equally professional and through understanding my driving habits and style offered me relevant coverage that I found real value in. This is my first experience with Land Rover and Land Rover Peabody and I expect it won't be my last. I selected "good" on the price because I don't think you really want to see "Great" :) I was happy with the trade-in value and feel I was dealt with honestly - so if that's the measure - "Great"! Greg Cyr

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We purchased a 2012 LR4 and found our experience at Land...

By ocalljo on 1/24/2013 at 6:57 PM. Helped by 1.

We purchased a 2012 LR4 and found our experience at Land Rover of Peabody to be more than satisfactory. David Warnock was exceptionally helpful and not at all pushy. He was knowledgeable and friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I purchased a new Range Rover Sport in December of 2012,...

By hireminds on 12/26/2012 at 3:42 PM. Helped by David Warnock.

I purchased a new Range Rover Sport in December of 2012, and was incredibly happy with my overall sales experience. I wanted a combination of features and color not generally available, so I worked with my sales rep David to configure and order the vehicle. It arrived as promised, earlier than anticipated and in perfect condition. The overall sales experience was very positive, and I would definitely recommend Land Rover Peabody to anyone looking to purchase a new LR. The dealership was clean, the test drives very informative, and the sales process painless. I was also happy to find that David responded quickly to any emails I sent him regarding my purchase, even when it was after hours and the dealership was closed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is the second Land Rover vehicle we purchased. We...

By kathy.healey.79 on 12/4/2012 at 9:29 PM. Helped by David Warnock.

This is the second Land Rover vehicle we purchased. We purchased our first Land Rover from Rusty Johnsen and loved him! We were disappointed to find out that Rusty no longer worked for Land Rover Peabody. David Wanock was wonderful! He had so much knowledge of the vehicles and the patience to let us take our time making our final decision. He was always available to answer any questions and treated us like royalty. We really love our vehicle as much as our salesperson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful, informative in fact an awesome experience...

By Rledwidge on 10/14/2012 at 8:06 PM. Helped by David Warnock.

Very helpful, informative in fact an awesome experience all round. I could go on and on about how great the experience was but I don't think the provided box is big enough.

I would recommend this dealer.