Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.7  
Quality of Work
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Par Excellence

By Mitchell Attorney on 3/2/2019 at 9:44 PM. Helped by Nick, Shane, TJ.

Leased a 2019 Jaguar XE, at thousands below their competition. The pricing was great, the customer service, even greater. Was painless negotiation and delivery commitments kept to the letter. Nick carefully explained in infinite detail, the subtle difference in each make and model. Nick delivered a car, like no other. Shane ensured, that we were well protected and that we had the right coverage for the vehicle. T.J., just made it easy. Most dealerships say thank you for the purchase. It is I who want to thank and praise Jaguar of Tampa. Will only buy there again and again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By JFK on 2/2/2019 at 2:53 AM. Helped by Chris and TJ.

The entire buying experience was was made easy by Chris. The purchase was made online and he made it easy to arange for pick up from the airport. Plenty to time to evaluate the car and they made sure that everything was to my satisfaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1st jaguar experience

By Woody on 1/29/2019 at 10:14 PM. Helped by Chris Pelletier.

For the most part we have driven German cars and had never thought of Jaguar as an option until we noticed a 2015 Jaguar XF on CarGurs. Located at Jaguar of Tampa the car was a low mileage Portfolio edition. With the help of salesman Chris Pelletier we puchased the vehicle and are completely satisfied with the experience. It’s a beautiful car with a gorgeous interior and a delight to drive. All aspects of the purchase went without a hitch. We’re Jaguar enthusiasts.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car purchase

By Ciminna_john on 12/25/2018 at 2:04 AM. Helped by Chris Pelletier.

Major thanks to sales advisor Chris! Most stress free car purchasing experience I've ever had and absolutely in love with my F-Pace. Chris was understanding of my timeline and his communication cadence was optimal for this purchase. Thanks to the Tampa Jaguar!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

My Experience at Jaguar of Tampa

By williambeans on 12/20/2018 at 8:08 PM. Helped by Kunal Thakkar.

This my first visit to Jaguar of Tampa. I didn't know what to expect, but it turned out to be most pleasant. I was treated very professional my all and I was not pressured into a deal that I was not comfortable with. I worked with Kunal Thakkar

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jaguar of Tampa is #1

By T.Leonard on 12/3/2018 at 9:12 PM. Helped by Christian Pelletier, Pat, Shane.

You won't find another place like this one- I'm an owner of a BMW, and MB and they can't come close to Jaguar of Tampa Service, Quality and Craftsmanship. Christian Pelletier (Sale Specialist) is absolutely outstanding,impeccable and knowledgeable. The stellar and personal care from the General Manager Pat and Shane in finance is completely refreshing. Don't waste your time with other dealerships start and stay with this one. You won't regret it!!!! Tavia Leonard

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 F-Pace purchase

By Momof2 on 11/11/2018 at 3:43 PM. Helped by Chris.

I just have to say that I had a great experience from the start from my salesman Chris up to the general manager helping me pick and select the exact tires/wheels that I wanted on my vehicle!! 5 stars!! Will do business here again!! Thank you. Carey Culp

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great in Jaguar of Tampa!!

By Rally point on 10/29/2018 at 2:44 PM. Helped by Chris Pelletier.

The treatment is professional. My Sales specialist, Chris, has a deep knowledge in Jaguar and provided a great treatment. They explain very well and answer all your questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jaguar F-Pace

By Mike H. on 10/3/2018 at 11:13 AM. Helped by Chris Pelletier.

This is an A+ Dealership. Everyone we encountered was professional and knowledgeable. Our Sales Specialist, Chris Pelletier, was wonderful. We would recommend the dealership to anyone. Oh yeah, and we love our new F-Pace!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience!!!

By Sandra V. on 9/30/2018 at 12:36 PM. Helped by Kunal, Patrick, Shane.

Kunal our Sales Specialist greeted my husband and I at the door; he's knowledgeable in every aspect of the car buying process including all the technology my new car is equipped with. There was never any pressure or sales gimmicks. The most impressive aspect of buying a Jaguar, aside from the fact that my Jag is gorgeous, is the Warranty and Maintenance Programs Jaguar offers, not offered by any other luxury car dealerships I visited ( Mercedes, Cadillac, etc.). Patrick, Sales Manager, was especially easy to work. We are very happy with the entire experience we had and will continue to have with Jaguar of Tampa. Our keys were presented to us in a beautiful red box with a note welcoming us to their Jaguar family. Class act!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phenomenal Dealership

By Denise on 9/29/2018 at 4:24 PM. Helped by TJ Marchand, Lynn Bonnell.

The salespeople and the customer service providers at this dealership provided phenomenal service before, during, and after i purchased my new F-Pace. The entire staff was extremely courteous, professional, and extremely knowledgeable about the products and services offered. This was probably the best car buying experience I have ever had. This is truly a hassle free, no pressure, HONEST dealership. A week before I purchased the F-Pace, I visited the dealership and met TJ Marchand. TJ took the time to go over all the details of the car and answered all of my questions. The day I purchased my F-Pace, I sat down with TJ and within a relatively short time we reached an agreement that I was completely satisfied with. I got the car I wanted within my price range. This dealership went above and beyond my expectations. I would high recommend if you are in the market for a car, you must visit Jaguar of Tampa, you want be disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By SK-14 on 9/22/2018 at 7:54 PM. Helped by Kunal Thakkar..

We just recently purchased a Jaguar F-Pace from Kunal Thakkar at Jaguar of Tampa. He is an amazingly salesperson, extremely professional and accommodating. Almost everyone that we encountered in our transaction was wonderful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience

By Girlweightlifter46 on 9/19/2018 at 10:23 AM. Helped by Chris Pelletier.

Chris was professional, knowledgeable and honest. He showed us the information about the car’s history. There was no sales or buying pressure. I am going to Chris for my next car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

New F-Pace

By yankees2 on 9/6/2018 at 7:46 PM. Helped by Chris Pelletier, Gabe.

The most painless car buying experience I have ever had! The GM Bryan Mobley and his team were so professional and helpful and I am enjoying my new F-Pace.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jaguar of Tampa: Phenomenal Service & Amazing Car

By Roxanne on 8/30/2018 at 12:23 PM. Helped by Bryan, Nick, Shane.

I just had the best experience purchasing my new SUV from Jaguar of Tampa. Even though I had my eye on the F-Pace, I was sold based on the remarkable customer service. From Bryan Mobley the GM to Nick to Shane, every person I interacted with was top-notch. Not only were they knowledgeable, but they really worked with me to figure out what was going to work best. I'm loving my new car and the sales experience was so pleasant, I plan on this being a life-long car buying relationship. Thank you!!! ~Roxanne

I would recommend this dealer.

Overall Rating

2.6  

1   Customer Service
2   Friendliness
2   Overall Experience
5   Price
3   Quality of Work

Not a good experience

By David on 6/27/2018 at 7:51 PM. Helped by Linh, Patrick and Shane.

This may have been the absolute worst car buying experience I have ever had. It started with cars.com. We saw a car we were interested in, so we made an inquiry to Jaguar of Tampa. A short while later, I received a call back from Jaguar of Tampa and was told that the car I was interested in was no longer available. The salesman (Lingh) said he was sorry but there was a similar vehicle on its way to their dealership. I asked him to send me the specs, carfax and photos as soon as available. The next day I received the spec sheet and several photos. I told him that this car was for my wife and she would have final say on any sale. I was then put in touch with the sales manager (Patrick) and we discussed my trade value and final price on the car. Everything so far was going very well. We were about a three hour drive to their dealership, so it was important to us to have as much as possible pre-arranged. We scheduled to drive down on Friday June 22nd with an arrival time of 11:30 and was assured that the car would be ready for our inspection and test drive. The car was not ready for us, we waited an hour and twenty five minutes before they brought the car out for us to check it over and take a test drive. This process took another hour or so. Then we get to the good part. All of the paperwork was to be prepared ahead of time to whatever extent possible. I had provided them with our drivers license, registration and insurance. I had made my own financing arrangements and had the check draft in hand. With all of this said and done we waited well over another hour and fifteen minutes and still no indication that the finance guy was ready for us. At this point we had over six hours (including drive time) invested in this purchase and still had another three hour drive ahead of us, not including the time to finalize all the paperwork. I asked the salesman if they were close to being ready for us and he said no. I asked if there was a problem and again he said no. I then asked if he could do anything to move the process forward sooner rather than later. The rep said lets go to the finance managers office and force the issue. Upon arrival at the finance managers (Shane) office he was sitting there shooting the breeze with a co-worker, he looked up at me and said who are you and what do you want. I told him that we had already been there a very long time and I wanted to complete the paperwork and get back on the road. He then stated that he hadn't even started the paperwork and when I stated my dissatisfaction (remember: we were told that most of this would be completed before our arrival), the finance manager got up from behind his desk and came right up to my face, held out his hand and said, "thank you for coming, we don't need you business, have a nice day". Honestly, I was stunned. My wife and I left the dealership without making the purchase and headed home. On our way home, several people from the dealership (with more customer service skills) called and asked us to return and finish the deal. I really wasn't sure what to think or do at that point, so I said that if they really wanted to complete the deal, they would have to drive the three hours and make the delivery to my home with all of the necessary paperwork and vehicle. They agreed and three days later they delivered the car to me and I signed all of the necessary paperwork. The problem here was that the really nice guy (Gabe) that made the delivery was instructed to not leave any copies of anything and return everything to the dealer. The only problem was that left us without a temporary registration, so I called and Patrick said he would email me the temporary registration within the next few minutes, which he did, however the registration he sent me had the wrong plate number on it. That also got corrected. This may be the longest review in history, but I wanted to let everyone know the level of frustration. I have honestly in my fifty plus years in business been treated that way. Maybe I should have just walked and purchased a car elsewhere, but I wasn't going to let one completely unprofessional individual ruin a good deal for a good car. That's my experience with Jaguar of Tampa and it wasn't a good one.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Impeccable service

By White Chocolate on 6/24/2018 at 3:02 AM. Helped by Pat & brad.

I cannot believe how remarkable the service was at this dealership I have dealt with multiple car dealerships in the bay area and I have to say this was the best service I think I’ve had in my entire life great people great service they are stuck with me. Doing radio having the largest magazine in the state of Florida and being a public figure here in the state of Florida I deal with multiple businesses and I would have to say this was the best business experience that I have encountered!! Very beautiful people .....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond expectations, well worth the trip.

By Jageagle on 6/25/2018 at 12:12 PM. Helped by Chris, Sean, whole team..

Everyone worked together to make our dreams come true and we drove home to Orlando in the exact Jaguar F Pace we could not find anywhere else in central Florida. The service was impeccable and we were treated with the utmost respect. Best experience we have ever had purchasing a Jaguar.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service. Everyone was Great !

By Ryseangirl on 6/1/2018 at 9:08 PM. Helped by Louis(manager), Chris(salesman),Peter.

Louis was wonderful helping me achieve my goal "A New Jaguar". Chris was so encouraging and didn't mind when I called with a question. Peter walked me through the car and explained everything. I have never felt comfortable car shopping. This crew of employees where GREAT. I can't thank them enough for making my car shopping experience so easy and fun. Actually fun. I will recommend Jaguar of Tampa to everyone. And I have now found a place to car shop with excellent employes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommend Jaguar of Tampa!!!

By PaulLeasesAlot on 5/27/2018 at 2:23 AM. Helped by Louis, Nick, Shane.

Could not be happier with my new F Pace. 1st Jag! The materials, the performance, the looks, just WOW. Not only am I ecstatic with my new vehicle, but I am blown away by the most knowledgeable and professional sales and business team of: Louis in Management, Nick in Sales, and Shane in Finance. HIGHLY RECOMMEND JAGUAR OF TAMPA!!!

I would recommend this dealer.