Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4.4  
Price
4.5  
Quality of Work
4.5  
Service
1.4  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Overall Experience
1   Quality of Work

The GM Cody Jeffers not a man of his word

By Scott1234 on 10/2/2018 at 10:46 AM.

Buyer Beware, the General Manager Cody Jeffers word means absolutely nothing. Told me nearly a month ago he would have “his dent guy” repair damage to my car that was caused in their detail shop. He even said he would send the guy to my place of work to make it more convenient for me. Now he avoids my phone calls, will not return my messages, no follow up. Nothing. Buyer Beware, these are the type of Ethics (or the lack thereof) your dealing with.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

disappointed :(

By MT on 6/2/2018 at 5:49 PM. Helped by Josh.

Over the phone you are not important, I live 9hrs away they have a truck i want. I tried to deal with them over the phone but was getting no response. Said they would call in the morning and didn't. When I called in I was told directly that I wasn't as important as walk in customers. So i just kept getting shuffled to the back. Wow not a great way to treat customers, my money is green too. I'm not a tire kicker, I told him I was ready to buy as soon as they gave me a number for my trade in. Disappointed, my truck search continues......

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome people! Lifetime customer!

By Chrissy on 5/1/2018 at 10:37 PM.

Keith Hicks and the entire team of good people we worked with made buying a new truck and used car effortless. We never once felt pressured or "plotted against" as you often do at dealerships. We told them what we wanted and they worked to get us there. They have made us customers for life!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch

By tyler on 5/1/2018 at 11:51 AM.

A great jeep and a great crew. Can't get much better on location -- just off I-20 in Bremen. Makes it that much easier.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Angie on 4/30/2018 at 10:37 PM.

Fun, personable, and trustworthy. Great and easy buying experience. I will recommend James O'Neal to my friends. Thanks for selling me my very first new truck!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Keith Hicks and Justin Patterson

By Dem1105 on 4/30/2018 at 10:34 PM.

Had to get my truck fixed so I took it to James O'Neal's in Bremen Ga and received a loaner. I liked the loaner so I asked Keith what they would take for it. The price they quoted was way below what I expected so I bought it. Keith Hicks and Justin Patterson we're very professional and made the purchase a breeze. Highly recommend using these guys if you need a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great family owned business!

By Chris Robinson on 4/30/2018 at 10:33 PM.

Me and my family have bought about 10 brand new cars and trucks from these fine folks. They have always treated me honest and given unbelievable deals. This is a no b.s. dealership never a haggle process best car buying experience hands down. I recommend them to everyone.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Rude d*xx

By Buyingelsewhere on 4/30/2018 at 8:46 PM.

Trying to buy a vehicle is worth the time to shop elsewhere. Very rude and robot like responses. You lost a customer for life. I will not give you any free advertising good or bad.

I would not recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Bad experience with them.

By Chris Graham on 10/23/2017 at 8:30 PM.

Took over a month to change two sensors.. then charged me 400$.. had to call and call just to get them to fix it.. very bad Service..

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service once again.

By Yfive0 on 8/24/2017 at 6:05 PM.

This is my third vehicle purchase at James O'Neal. Once again my experience was great and I would recommend this dealership to anyone looking to make a vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Austin the buyer25 on 8/20/2017 at 2:36 PM.

I given a 5 star rating because i have a very great experience from James O'Neil! The car i wanted was sold and they did everything in their power to put me in something else!! I got a better car!!! I love it! Thanks to Dan O'Neil!! If you are in the market for a new car, go to James O'Neil in bremen! You won't be disappointed!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Why would you buy a car anywhere else

By ziggy021 on 8/18/2017 at 5:21 PM.

Bought my 3rd truck from this dealership and each experience has been a pleasure. From Bruce to Justin to Charles, they have a lifetime customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The whole staff was extremely friendly!

By AEA2191 on 8/12/2017 at 9:51 PM.

The whole staff was helpful and friendly. My family and I have bought vehicles from Dan O'Neal when he was in Anniston AL and followed him to Bremen still buying from him!! He goes over and beyond to help you get exactly what you are looking for!! Thanks for being so awesome Dan O'Neal and the rest of the crew at James O'Neal dodge!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rainy day

By Dirty Dave on 8/9/2017 at 1:21 AM.

Keith and everyone else at the James O'Neal dealership was extremely friendly and helpful. I came in on a rainy day and feeling a good bit under the weather and Keith definitely took care of me and got everything squared away as quickly as possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dan O'neal

By Jwise on 8/8/2017 at 2:11 PM.

I would like to say thank you to Dan O'neal for his help in purchasing my 2008 ultra Classic from James O'neal Dodge. Great bike, Great Sales Person , Great Job.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Easy as pie!

By Roxanna1 on 8/8/2017 at 9:23 AM.

Very easy to deal with! Got me into a nicer car than I originally asked for. Friendly and very helpful. Highly recommend working with Keith.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People & Great Dealership!

By Hallman on 8/5/2017 at 10:28 PM.

We bought our 2017 Jeep Grand Cherokee Limited from Justin Patterson and Keith Hicks at James O'Neal in Bremen, GA. Both Justin and Keith were extremely nice and helpful during our purchase. There wasn't any pressure or tricky sales tactics. We are proud of our purchase and are glad we purchased it from great people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent price, excellent staff

By Catdaddy on 8/5/2017 at 3:13 PM.

Best price in southeast...My salesman was Keith, no bullsh*t....he worked as hard for me as he did for James Oneal...I won't. Ever buy anywhere else...thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great great great

By mamfer on 7/31/2017 at 3:13 PM.

Nick at James O'Neal was awesome and very helpful! I tell everyone about them and advise they go see them for there truck purchases

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great experience.

By ram127! on 7/31/2017 at 1:32 PM.

Once we found our preferred vehicle, the purchasing process was simple. It was a stress free experience. If we become interested in another vehicle, we'll be back.

I would recommend this dealer.