Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.7  
Service
1  

Dealer Reviews

Show:  

Overall Rating

1.8  

3   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Very dishonest dealership!

By Ken on 10/3/2017 at 11:20 AM.

I bought a used Ram 3500 from these guys. So many things wrong that they intentionally covered up. The GM knew about it and offered me a peanuts settlement which I declined. Then he was able to get the BBB complaint released. Do not buy anything used from this dealership without having it inspected by a third party. No kidding people, these guys are a disgrace to Dodge!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service once again.

By Yfive0 on 8/24/2017 at 6:05 PM.

This is my third vehicle purchase at James O'Neal. Once again my experience was great and I would recommend this dealership to anyone looking to make a vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Austin the buyer25 on 8/20/2017 at 2:36 PM.

I given a 5 star rating because i have a very great experience from James O'Neil! The car i wanted was sold and they did everything in their power to put me in something else!! I got a better car!!! I love it! Thanks to Dan O'Neil!! If you are in the market for a new car, go to James O'Neil in bremen! You won't be disappointed!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Why would you buy a car anywhere else

By ziggy021 on 8/18/2017 at 5:21 PM.

Bought my 3rd truck from this dealership and each experience has been a pleasure. From Bruce to Justin to Charles, they have a lifetime customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The whole staff was extremely friendly!

By AEA2191 on 8/12/2017 at 9:51 PM.

The whole staff was helpful and friendly. My family and I have bought vehicles from Dan O'Neal when he was in Anniston AL and followed him to Bremen still buying from him!! He goes over and beyond to help you get exactly what you are looking for!! Thanks for being so awesome Dan O'Neal and the rest of the crew at James O'Neal dodge!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rainy day

By Dirty Dave on 8/9/2017 at 1:21 AM.

Keith and everyone else at the James O'Neal dealership was extremely friendly and helpful. I came in on a rainy day and feeling a good bit under the weather and Keith definitely took care of me and got everything squared away as quickly as possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dan O'neal

By Jwise on 8/8/2017 at 2:11 PM.

I would like to say thank you to Dan O'neal for his help in purchasing my 2008 ultra Classic from James O'neal Dodge. Great bike, Great Sales Person , Great Job.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Easy as pie!

By Roxanna1 on 8/8/2017 at 9:23 AM.

Very easy to deal with! Got me into a nicer car than I originally asked for. Friendly and very helpful. Highly recommend working with Keith.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People & Great Dealership!

By Hallman on 8/5/2017 at 10:28 PM.

We bought our 2017 Jeep Grand Cherokee Limited from Justin Patterson and Keith Hicks at James O'Neal in Bremen, GA. Both Justin and Keith were extremely nice and helpful during our purchase. There wasn't any pressure or tricky sales tactics. We are proud of our purchase and are glad we purchased it from great people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent price, excellent staff

By Catdaddy on 8/5/2017 at 3:13 PM.

Best price in southeast...My salesman was Keith, no bullsh*t....he worked as hard for me as he did for James Oneal...I won't. Ever buy anywhere else...thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great great great

By mamfer on 7/31/2017 at 3:13 PM.

Nick at James O'Neal was awesome and very helpful! I tell everyone about them and advise they go see them for there truck purchases

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great experience.

By ram127! on 7/31/2017 at 1:32 PM.

Once we found our preferred vehicle, the purchasing process was simple. It was a stress free experience. If we become interested in another vehicle, we'll be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By thub733 on 7/29/2017 at 9:09 PM.

Excellent customer service and atmosphere. By far the best dealership I have ever used. Keith and Justin made the whole process easy and quick. I highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch!!!

By Corey and Mandy on 7/25/2017 at 7:52 PM.

These guys did a fantastic job when it come to our deal!!! Friend helpful and honest!!! We highly recommend anybody to go see Keith Hicks and Charles Estes!!! Thank you for everything you guys did we love our new truck!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Jrs989 on 7/25/2017 at 4:50 PM.

Keith was great to work with no hassle and had great communication from the beginning to the end and it made for a pleasurable buying experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy customers

By Happy Campers on 7/20/2017 at 7:30 PM.

We are very pleased that we decided to get our new truck from James O'Neal Dodge. Everyone there is pleasant, courteous, and knowledge. We got a very good deal and the entire buying experience was respectful and good.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep Rubicon

By DHILL on 6/27/2017 at 1:35 PM. Helped by Keith.

Great experience!!! Keith hooked me up with a great ride!!! Just a few calls and he had me set up when I arrived. Would definitely recommend Keith.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

This dealership treated me great,

By Lchp1453 on 6/10/2017 at 8:35 PM. Helped by Shane Caldwell Jeremy Heur.

The sales person treated me a woman with respect and the service guys are excellent. Would deal with this dealership again. I bought a used vehicle that I loved.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible service department

By Ncgalinga on 5/19/2017 at 3:11 AM. Helped by Service manager ,and service writer.

When I took my car in for the check engine light being on was told by the service writer that they couldn't get the car to connect to the computer and was sent down the road to a auto parts retail store for them to read the code and to either call or come back either the code. Wastold it was the thermostat and the part had to be ordered. After a week and a half took my car back to get it fixed under warranty, the mechanic just turned off the check engine light. I was back 2 days later with the same issue. When I asked for a loaner car I was given a van with 211,000 miles on, it had electrical problems and wasn't road worthy. When I went to pick up my car I was told by the advisor to go around to the back of the building to get my car. When I finally got my car back I had more issues than I did before the mechanic replaced the thermostat. So I took my car back for the third time my issues wasn't resolved and was told to come get my car and take it somewhere else.there was no paper work given on the last visit . Don't trust these people especially the service department . When I spoke to the service manager he covered up what the service writer had done and never made anything good.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!!!!

By Jerome42 on 4/27/2017 at 2:47 AM. Helped by Justin Patterson.

I would like to say thank you to Keith Hicks, Justin Patterson, and Steven O'Neal for a great buy on a great truck. Hometown service done the right way.

I would recommend this dealer.