Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

4.0  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

Returning customer

By Gaby on 10/1/2019 at 5:27 PM.

I had promised myself not to go back to Jeff Hass Mazda because of a first bad experience but I decided to give it another chance and so far so good. They have a new manager in the pre-owned department and Keith was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service experience!!

By HelenE on 8/31/2019 at 5:57 PM. Helped by Kortney-finance Manager, Joel in Finance.

This is my 2nd time dealing with Cuong! He's got the customer-centric touch to customer service and sure knows how to salvage a bad situation and put a smile on my face; and I will never forget him. Whenever I get to Jeff Haas and Cuong is busy with other clients, I choose to wait patiently for him to attend to me. For me, Cuong is the only reason I keep coming back to Jeff Haas. Thank you Cuong for your excellent customer service to me; and keep up the good work!! Helen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nick provides great customer service!

By Donna B on 8/22/2019 at 1:06 PM.

Nick was extremely helpful in resolving a couple of issues. His customer service is more than excellent. He was always concerned about my experience at the dealership. He and Keith provided exceptional service.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Happy Nana

By bbing on 8/3/2019 at 10:23 PM.

Mohamad Rahhal took time to drive across town to take me to pick up my car ... such a gentleman helped me in and out of the car ... wonderful conversation ... will look for him when I am ready to purchase my next car ... was a pleasure doing business with him ... the finance department was a pleasure to work with too.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Keith Castilla is great sales person

By Donna B on 8/3/2019 at 3:07 PM.

Keith Castilla is an awesome salesperson! He was so patient in answering all my questions and I had a lot of questions. He has such a kind spirit, not arrogant at all. No pressure. He explained everything to me in detail and made me feel comfortable doing business with Jeff Haas Mazda. I only decided to make the purchase because of Keith. I would recommend Keith to any of my family and friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excited teenager

By Patty on 7/28/2019 at 12:42 AM.

Keith was very helpful and friendly helping us with the purchase of our daughter 1st car. He took the time to explain the different accessories of the car and answered all our questions and concerns. Great customer service. We have one excited teenage Girl! Thanks for all your help!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

repeat customer

By debsue on 6/4/2019 at 2:36 AM.

We have purchased 3 cars from this dealership. Good experiences each time. No high pressure and good prices. Will definitely return for another car in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

CX-5 purchase

By anamilenam on 3/1/2019 at 5:13 PM.

Loronzo was extremely helpful with my vehicle purchase. He made the process easy, straightforward, and had answers to all of my questions. He was patient and made sure we got the best deal for the budget we had in mind. I would definitely recommend speaking to him regarding purchasing a new Mazda. I'm extremely happy with my new 2019 Mazda CX-5.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst experience twice now

By Kttexan on 2/25/2019 at 8:25 PM. Helped by hispanic offices next to first glass office.

The Worst experience, Its my fault 12 years ago I had the same issue with this place. Back then My wife and I new what we wanted, when we arrived it all went wrong. Manager upped the price and insisted he never agreed to our price. said we probably couldn't afford the car and wasted our time. while on the lot, we called Joe Meyers told them our situation. They accepted our offer we went right over. Purchased the same car for the price we wanted. Here we are again, gave them another shot and guess what? They wont work on price they told us. They also told lies about the car, headlights had dirt inside them and were yellow, smelled funny, water marks in the spare tire area, check engine light was, "apparently because the battery had to be jump started, said it had no accidents but I could see where they did a crappy job painting the rear bumper. Be careful with this place. Might have a big name on the sign but not trustworthy. oh when I pointed all the issues out I was told, "well that's because our Shop hasn't fixed it yet" yea ok keep you clean car fax that car was flooded bro and in an accident.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Review of Mazda CX5 Purchase

By Bevo on 2/14/2019 at 1:14 PM.

Mohamad excelled in making the nuisance of purchasing a new car a tolerable event. Mohamad was extremely knowledgeable and courteous throughout all aspects of our purchasing experience. My family is very happy with the final results and look forward to working with this dealership in the future when we need to expand our vehicle count.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great customer service

By amanda32456 on 1/29/2019 at 7:46 PM.

Mohammad was exceptionally helpful and thurough, he made sure I got the right car I was looking for. I would definitely recommend Jeff haas Mazda to any of my family or friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing dealership!

By cindyg on 1/29/2019 at 3:31 PM.

This is my second time buying a car from Jeff Haas Mazda. I had a smooth experience with purchasing a vehicle there. Kieth was very knowledgeable of the cars and very nice to work with. The staff are very friendly and are very helpful. I am satisfied with my purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greay

By Bigsmittyjas on 1/28/2019 at 9:36 PM.

No hassle experience. Easy to deal with the salesman. Great job overall. I would definitely recommend this dealership to anyone looking for a used car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy transaction.

By Mctxgirl72 on 1/26/2019 at 3:52 PM.

From start to finish my salesman, Cuong Nguyen was amazing! Because he was so friendly and knowledgeable, it helped make the purchasing of my vehicle go by quick and smooth. I will definitely buy my next vehicle from Jeff Haas Mazda and ask for Cuong Nguyen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing dealership

By Pearl.77 on 1/9/2019 at 5:50 PM.

Mr. Cuong was so helpful and funny! He wasn’t pushy at all, he worked with me.. I love my new car! Everyone greeted me and helped so much. I will be going back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience

By Bjm on 1/5/2019 at 3:15 PM.

I can’t express how much I’m thankful for this dealership,they’re the best. Turned my difficult situation into something positive. Mohamad and Nick were great they was determined to help me anyway possible. I really appreciated their honesty and directness. Definitely would recommend they won’t let you down!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience, great price, kind people

By BE on 12/14/2018 at 5:44 PM. Helped by Julian, he was great.

The dealership was clean and well done, my salesman Mohammad was straightforward, the price I found online was the exact price they asked, they were willing to work with me on my trade in and it made the deal I got even sweeter. Also got a full bumper to bumper warranty for the next 100,000 miles. I definitely recommend this dealership. Love my Mazda 6

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience, Fast Service

By kharlow on 12/13/2018 at 12:48 PM.

George was great. He was very friendly and helpful with my requests. I set up an appointment before hand and he had the car ready when I got there. From the time I arrived to the time I left was just over an hour. I would recommend Jeff Haas Mazda to anyone looking to buy a new or pre-owned car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick buying experience

By JV on 11/30/2018 at 3:56 AM.

Found a car to our liking and Taylor made it a very quick and smooth buying experience. Within a couple of ours we drove our brand new Mazda off the lot.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good experience, answered all my questions.

By Marc.n on 11/25/2018 at 10:17 PM.

Taylor did a good job answering all my questions and responding to my communication. Got me what I wanted at a fair price. Thank you.

I would recommend this dealer.