Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Respectful and willing to explain

By Lindservus on 12/6/2018 at 3:17 PM. Helped by Vivian Bell.

I was treated with respect, allowed extra time to think and process decisions, and everything was shown and explained to me very well (sometimes more than once!) without being pressured into any decisions.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service

By Rolando Delgado on 11/24/2018 at 8:01 PM. Helped by Vivian Bell.

Our Service Advisor Vivian Bell explained very well our car's problems and took us to the garage area see the problem. Seeing the details was important so I could decide to do the service recommended by mechanic.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By Julie on 11/8/2018 at 5:48 PM. Helped by Sammi.

Sammi at the mazda dealership was awesome in helping me get the cx-5 that I've always wanted! She was super helpful in making sure it had exactly what I was looking for, and getting me a price that I could work with. I definitely reccommend Sammi at Jeff Schmitt Mazda!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

great car-buying experience!

By beccazoomzoom on 11/7/2018 at 5:24 PM. Helped by Sammi, Paul.

I recently decided to buy a new Mazda 3, found the exact one I wanted on-line at Jeff Schmitt, had a great response from Stephanie to my e-mail questions, and then headed to the dealership to check it out. I was not looking forward to the typical salesperson pitch and stressful negotiations. Fortunately, my salesperson Sammi - and everyone I encountered at Jeff Schmitt - were terrific! Sammi really listened and honored my choices without pressure. Most importantly, she was very down-to-earth and friendly! My experience was terrific and I recommend a visit to see Sammi at Jeff Schmitt for anyone who is car shopping.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By Jdawg5 on 11/1/2018 at 5:44 PM. Helped by Sammi, Doug.

My salesperson, Sammi help me find the perfect truck! Doug, the finance guy did everything he could to help me get the truck! Excellent service!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Service

By Truckwife456 on 10/11/2018 at 4:30 PM. Helped by Able and Paul.

Able and the rest of the staff who helped us purchase a used truck was with us all the way. Nice clean up job on the truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By car enthuasist on 8/29/2018 at 8:17 PM. Helped by Kevin.

We were comparing different SUVs and Mazda was rated well. When we got there Chris C. greeted us and helped us purchase the CX-5. He knows alot about them and did a great job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service person was great!

By Toad777 on 8/29/2018 at 7:58 PM. Helped by Vivian Bell.

Service person, Vivian, was very professional and courteous. I told her that our son's Mazda 3 possibly had a stripped drain plug. (Valvoline wouldn't change oil fearing that it might not screw back in) Great news was that it was just a little loose. This was my first visit to Schmitt Mazda (new in town from Texas). Took less than 1/2 hour with appointment and appreciated the vacuuming of carpets. Will be back when in the market for new or used Mazdas.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service Experience

By Virgil Cane on 8/27/2018 at 10:44 PM. Helped by Matt Powell and the Lady Who I First Met (have forgotten name).

I was greeted right away by the friendly service writer. She very efficiently wrote up work order and showed me a written estimated cost. Then, after about waiting 30 minutes in the super-nice waiting area, the service writer came and personally told me the car was ready (no anonymous loud speaker). I was really happy in all ways.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Car-Shopping Experience

By Helen W. on 8/24/2018 at 2:20 PM. Helped by Cameron Walder.

I had a great experience at Jeff Schmitt Mazda. My sales associate, Cameron Walder, was great to work with. He was very friendly and knowledgeable. I recommend you ask for him when shopping at Jeff Schmitt!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service!!! My new dealership!!

By Readytogiveup on 7/14/2018 at 7:08 PM. Helped by Bryan. Doug.

Great service they knew my situation but went to bat for me!!! My new go to!!! Bryan and Doug are the best!!!! I’ve already referred some family and friends!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new MZ3

By Shreeram1991 on 7/5/2018 at 9:43 PM. Helped by Chris Cordray.

Went in for used Mazda 6 got a brand new Mazda 3 for great deal! Mr.Chris was very helpful & patient enough to guide me through different models of Mazdas. I really appreciate him & the team of Jeff Schmitt Mazda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Happy

By gunthermic on 7/4/2018 at 7:57 AM. Helped by Cameron Walder, Kevin Combs.

First time Mazda owner myself. Cameron Walder was very patient as my wife test drove 8 diff cars/years. Encourage us to drive one home over night to see how we liked one. The pricing ended up great after a few times of going back and forth. Keven Combs - Sales manager was wonderful to us as well. I am very please in the amount we got on our trade in, very fair and very happy overall! Thank you Cameron!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Outstanding customer service

By DanW on 6/21/2018 at 1:59 PM. Helped by Abel Gallagher.

My salesman, Abel Gallagher, went above and beyond to make sure I was a customer of Jeff Schmitt Mazda, and then went above and beyond to make sure my deal was a good one all the way around. Super nice man who cares about his product and his customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

First New Car Purchase

By dawnofera2005 on 6/2/2018 at 12:12 AM. Helped by Cameron Walder.

This was my first new car purchase. Of all the dealerships I visited, your sales staff was the most attentive and allowed your product to do the selling WITHOUT high-pressure sales tactics. Got an amazing deal on a car I know I will love. Process was efficient. Cameron Walder was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By JEE on 5/28/2018 at 10:17 PM. Helped by Ashley Ramos.

We bought a new car at Jeff Schmitt Mazda and have been very happy with the car and the treatment we received. We worked with Ashley Ramos. This was our second car purchase from Jeff Schmitt Mazda, we would do it again if the need were to occur.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By JEE on 5/28/2018 at 10:22 PM. Helped by Vivain Bell and Kelly Gabberd.

My car was brought in for a recall. Worked with Vivian Bell and Kelly Gabberd, both of whom were a great resource and made warranty recommendations I did not think of while I was in the service department. I highly recommend both Vivian and Kelly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An absolute 10/10

By Tc2992 on 4/1/2018 at 1:52 PM. Helped by Sasha Mrozinski, Kevin, Paul.

I, Tyler Chambers, was trying to get out of an absolute dead end loan, on a dying vehicle. Sasha Mrozinski was my sales consultant and made the experience of buying from Jeff Schmitt Mazda an absolute 10 out of 10. She got me the 2018 Mazda and didn't try and push options or other vehicles on me. Kevin, Paul, and an older gentlemen in financing, which i didn't happen to catch his name, were also great to actually be involved with. Everyone involved in the Mazda lot will work diligently to make sure you have the best option for you. Thank you so much for the experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Customer Service from Ashley Ramos

By Romper on 3/26/2018 at 1:13 AM. Helped by Ashley Ramos.

I (Reva Thoroughman) had the pleasure of working with Ashley Ramos when I was looking for a nice, low mileage pre-owned vehicle. I knew I wanted either a mid-size sedan or a mid-size SUV. Ashley spent a lot of time showing me different vehicles that might suit my needs. She also sent me frequent e-mails to let me know about vehicles that might interest me. The day I bought my car, she met me at the dealership on short notice so I could look at a car that was advertised on-line. It was a super nice Malibu. Ashley followed up with me after I bought the car to see if I had any questions or concerns.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Low pressure and friendly staff

By Dr. Michelle Flaum Hall on 3/2/2018 at 4:15 PM. Helped by Cameron Walder, Rick, Paul.

All of the staff at Jeff Schmitt Mazda were friendly and willing to go the extra mile to help us complete the purchase of our new CX-9. Cameron did a great job guiding us through the process -- I would definitely recommend this dealership to anyone interested in buying a Mazda!

I would recommend this dealer.