Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4.4  
Price
4.4  
Quality of Work
4.5  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

oil change & recalls completed in less than a hour

By Doug2008Aveo on 11/22/2017 at 4:17 AM. Helped by WILLIAM B SMITH, STEPHEN A SCHNEL.

Service department very efficient to let me know 2 recalls for my vehicle when I arrived for oil change. Everything completed in record time. Parts department also very helpful and knowledgeable to help me purchase factory accessories for my vehicle while waiting. Very pleasant experience overall. THANK YOU

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My car Salesman

By Linda Knox on 11/12/2017 at 3:49 AM. Helped by Brian Horton.

Brian Horton was the best. He was very attentive and answered all my questions. He was not pushy like most car salesmen are. When I told him what I was looking for he took me right to the one I wanted. He explained everything. I did not even have to take it for a test drive. When I seen it I knew it was the one I wanted. I told him I would be back the next day so my husband could also look at it and he did not try to talk me in to getting it right away but made an appointment for me and my husband. My husband looked at it and said it was my decision and went home. Me and Brian then sat down and made the deal. When I came in to pick up my car he sat there in the car and explained all the workings for me and set up anything that needed to be done with all the new things that come on cars today. I love my car and I am glad that I maybe was lucky and got your best salesman.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer service!

By PupsMom on 11/11/2017 at 9:59 PM. Helped by Matt Guth.

This was a last minute request and I really appreciated Matt's attentivemness and speed to get me on my way. Great customer service and communication!

I would recommend this dealer.

Overall Rating

4.7  

5   Customer Service
5   Friendliness
4   Overall Experience

Efficient and professional service

By PontiacMan on 11/9/2017 at 10:31 PM. Helped by Matt Guth.

Check-in at Service Desk was handled efficiently and professionally. There were several issues being resolved and while the wait was several hours my Service Advisor keep informed as to the overall progress.,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Service was fast and waitng area was enjoyable.

By Richard Lash on 11/8/2017 at 6:29 AM. Helped by Ken Richardson, Sheila Rose Shelin.

I have been with Jeff Wyler Chevrolet since 2013 when I leased a 2013 Chevy Cruze and have always found their service Excellent. Even tho i leased my 2016 Cruze from Taylor Chevrolet because they give me a better deal , I came back to Jeff Wyler because of their Courteous and Excellent Service. Richard Lash.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salesman

By ct18 on 11/7/2017 at 2:16 AM.

Andy was great from the start to finish! He had everything ready to go when I arrived at the dealership. He made the whole car buying process very easy!

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Horrible experience buying a used car!

By Devon_raub on 11/5/2017 at 2:21 AM.

Bought an expensive used car at Jeff Wyler, bought an extended warranty too. I’ve only had the car for a couple weeks and realized there were some major issues (which I did not do). They wanted to charge me 1,300 dollars to fix these issues and even the warranty wouldn’t help. I am very unsatisfied with buying from here and would not recommend it. They obviously don’t inspect the used cars very well.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salesperson

By Shirley Massey on 11/4/2017 at 11:47 AM.

It was a pleasure working with Justin. He was very knowdgeable about the product and was very polite in finding out our needs and made suggestions accordingly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always Good

By Greg on 11/3/2017 at 1:43 PM. Helped by Service department.

Always have a good experience with Jeff Wyler Chevrolet in Canal Winchester, both sales and service departments. Great customer service and very friendly, highly recommend them.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service

By pamgssi on 11/2/2017 at 11:39 AM. Helped by Matt Guth.

The service department is always friendly, helpful, and patient. On this particular visit, my service rep was Matt Guth. Matt explained everything thoroughly and was in constant contact with me throughout the day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast service, friendly employees

By Michelle Evans on 11/2/2017 at 5:12 AM. Helped by Can't remember name and can't find paperwork. Just know it was a female..

I took my car in for service. Told out would. An hour; finished in about 40 minutes. Friendly employees in service dept as well as in the lobby.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Very satisfied with purchase

By javelin1972 on 11/1/2017 at 12:20 PM.

Experience working with sales force was a very positive and very satisfied with the purchase of our new Equinox. Would recommend dealership to friends and family and definitely would purchase from here again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

the best ever!!!!!

By JANET MORRIS on 10/31/2017 at 6:35 PM.

I was amazed by the kindness, profession conduct, and overall responses of employees of Jeff Wyler. Have never had such an enjoyable experience. Have recommended this business to many!!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Quality, Good Customer Service

By OfficiallyJamo on 10/26/2017 at 7:30 PM.

My cousin Sean Williams (Sales Consultant) always keep me on my toes when it comes to the new things Jeff Wyler has to offer!! Very helpful.......

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Chevrolet family

By Beatty,J on 10/26/2017 at 3:05 PM.

My sales rep was extremely friendly and professional which also made for a pleasant buying experience. I can honestly say I am a customer for years to come. I have already referred the Jeff Wyler dealer and Steve Hartley my sales rep to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality of service

By Equinox2017 on 10/22/2017 at 5:33 PM. Helped by Allen Jones was great to deal with.

We recently bought an equinox and had some issues but I took the car back and the service department gave me a car and fixed mine! They did a great job and kept their word

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very satisfied

By Tom on 10/19/2017 at 7:32 PM. Helped by Sheila Shelin.

I've replied before to dealer reviews and have stayed constant on my praise of Wyler Chevrolet Service. I've always had super attention when dropping off a vehicle for service, the Service Advisors have made sure all my needs are addressed and suggested dealer cost savings to the service, but never pressured. The elapsed service time has always been within a reasonable amount of time.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Body shop and service

By John on 10/18/2017 at 6:50 PM. Helped by Evan Lentz.

The body shop did an excellent job on my Cruze after it was hit in the back door, panel, and rim. Looks brand new! Service also found where a noise in the front end was coming from. Axle shaft was bad (which was still under warranty) and noticed my front rotors were getting bad. Great service from everyone there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Advisor Sheila most helpful

By Tom on 10/12/2017 at 9:31 PM. Helped by Sheila Shelin.

I've always found Wyler Chevrolet service dept a welcoming and professional auto service site. I've been dealing with them since we came to this community 13 years ago (McDorman Chevrolet at that time) and have stayed in the Chevrolet family mostly because of the service. I wouldn't consider moving to another auto line that would mean depending upon a different service provider.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Timing chain under warranty for 2009 Chevy Traverse

By daniel a cores on 10/10/2017 at 10:34 PM. Helped by Bill Smith.

No problems. The service was exceptional. As this was a warranty issue, I really expected a run around by the dealer as this was a "check engine light" issue. To my delight, Bill Smith was easy to work with and very honest!!

I would recommend this dealer.