Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.5  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went for service anjd bought new car

By noellap on 8/20/2018 at 6:37 PM.

While waiting for our car to be serviced Mr. Gabriel Escobar came and sat with us and asked if we were interested in a new car. I asked if he had any 2019 Santa Fe, he said he did and can show us one. After trying it out and getting all information from Mr Escobar we decided to buy the 2019 Santa Fe he showed us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Kristytug on 8/20/2018 at 4:03 PM.

They were very , kind and helpful in listening to what I wanted in a car. So I really appreciate them listening to me. I appreciate there help with picking out something for my family. Erin &Megen were great. Thanks again, I love my new car .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very personalized experience!

By JodyandTammy on 8/20/2018 at 1:07 PM.

I've never had a better experience buying a car! Sal was very professional and informative. He was patient and prompt in answering all of our many questions with regard to comparing different makes, and finally in making the best decision for our needs. The process was pretty seemless, considering we gathered all info, made a decision remotely, and came in and purchased the car in a matter of a couple of hours. Thanks Sal and Salina for all of your attention and hard work. We will be back when we buy our next vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a wonderful experience and would go back for sure.

By Cioffi123 on 8/17/2018 at 3:45 PM.

Very happy and tell my friends to shop at Hyundai as well. I had a wonderful experience and felt no pressure what so ever. Salvatore was wonderful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sal is AWESOME!

By Kathleen.James.Katie on 8/19/2018 at 11:46 PM.

Sal is AWESOME! Is was informative and was stellar with his communication skills throughout your entire purchase. If you need a car, see Sal!!!! You will not regret your decision!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great costumer service

By Asaputo10 on 8/19/2018 at 4:55 PM.

This rating is well deserved. This dealership is provided me with excellent service. I would recommend anyone to this dealership especially to visit Sal Pistone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everybody was friendly and helpful.

By HP on 8/18/2018 at 9:36 PM.

It is very stressful and confusing for us to buy a car. We are glad we went to Jenkins Hyundai. We always see Jenkins Hyundai cars on the road. Also people we trust recommended Jenkins Hyundai to us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By ABANLLUBERES on 8/17/2018 at 10:55 PM.

Great employees and a great experience. Josue made me feel comfortable and most importantly, not pressured. The dealership made sure I was being helped and had amazing hospitality.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Friendly, Helpful Staff & Great Service

By pixiejo6 on 8/17/2018 at 2:33 AM.

I recently drove in to the Jenkins Service Department for some recall checks on my 2013 Sonata. I expected to go home a few hours later-you know, a routine service appointment. Well, unbeknownst to me, something else was in store for me that day--Sal stopped by. Sal was very friendly, attentive and very confident he could help me. After talking a bit, he made me realize that with 133,517 miles on my 2013, I was much closer to the time where the cost of repairs and upkeep would start to outweigh the cost of upgrading to a new, safer vehicle with a warranty and more standard options than I could ever want. After discussing some more details, I test drove a 2018 Sonata in Electric Blue--my favorite color, of course!! I could not find any valid reason why I should walk away, given I drive approximately 70 miles nearly every day--a safe reliable car is a must. In less time than it took to complete the recall service on my 2013, I signed on the dotted line and drove off the lot exactly 133,500 miles lighter! Sal, you wore me down, but I am happy you did because I am loving my new car!!! All in all, I have never had such a great experience purchasing a car...it was even better than the experience I had with Jenkins Hyundai 3 years ago when I purchased my 2013 Sonata..and even then I felt pretty confident in their service. Jenkins, keep up the great work--you're doing it right!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good Job

By RUSSELL8373 on 8/15/2018 at 6:46 PM.

Purchasing a new car was almost painless. Carolyn Davis was excellent as usual, with good knowledge of the overall purchase for us the buyers and the Jenkins management.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service

By Michaeljohn on 8/10/2018 at 3:16 PM. Helped by I can not say.

Only one thing that I dislike is having your sales personnel trying to all me a car, if I wish to purchase one I would do so. Also last week I took my Kia In for service to Bill Bryant Kia how annoying poorly handled. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By We-Jacksonville on 8/13/2018 at 4:08 AM.

Excellent service! I’m happy with the service and the attention that we received from all the employees who attended us. I will recommend this dealer for sure.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Quality of Work

Pushy

By chotzd on 8/12/2018 at 2:38 PM. Helped by Keith Andrews.

Service people are exceptional. Very helpful, very timely, without wasting time. The only reason this was not a five star review, was because a salesman came over to me while I was waiting on the pretext of just being friendly, and then proceeded to try to convince me that renting a vehicle Was the only way to go. He knew that I had purchased my new Sonata in November 2017, and proceeded to argue with me about leasing a vehicle. It was not appreciated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and reasonable

By Neuroguy on 8/12/2018 at 12:17 AM.

Professional and good service. There’s always some negotiation at car dealerships but they were able to offer a very competitive price with complete transparency

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

My First Buying from Jenkins

By Princess on 8/11/2018 at 6:51 PM.

This is our first time buying from Jenkins and our very first Hyundai! We are very pleased that we decided to stop by and look at the 2019 Santa Fe. We love all the new safety features that it has.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

well got my santa fe serviced amd bought new santa fe sameda

By donf61 on 8/11/2018 at 1:37 PM.

i have been there to get serviced before always very nice people.i would recommend a hyundai to anybody and of course the people of jenkins

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Best Car Dealership in Ocala - see Carolyn

By PATTIHAWK on 8/10/2018 at 6:30 PM.

Loved the entire process almost as much as I love my new car. Hats off to Carolyn, Aiesha, and Matt for being so great - Hyundai should be proud of them. Thanks, Sean, for your patience in doing the paperwork - UGG! This is my fourth Hyundai, and I will never buy anything but a Hyundai again - they're the BEST !! Thanks again to my Team Hyundai - Patti Hawkesworth

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dealing with Ocala Jenkins

By DILUDE on 8/10/2018 at 4:46 PM.

I just leased a 2019 Santa Fe at our local Ocala Jenkins Dealership. This is the 10th new Hyundai I’ve driven out of Jenkins over the last 15 years, for both my wife and myself of course. My salesperson, Gus Saucedo, was both knowledgeable and professional. He convinced me that leasing at my (78) was the was to go. I ended up happy with my choice and with my service at Hyundai of Ocala. I will be back when I turn 82.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Could not beleive. .

By Lillian on 8/2/2018 at 11:59 PM. Helped by Stein , George who took John' s place..

I drove Lincoln's & Mercury Marquis . My son said, time for a new car - like a Hyundai Sonata. Couldn't believe the pick up & how it. handled. Great gas mileage I just love my car. . PS . Back in Jan of 2014, you had the best donuts every . .I know you have changed bakeries a few times . But yesterday was the worst . Your company spends a good deal of money with your supplier. They need to use better Ingredients . Or find a new Deal with a good supplier I look forward to a white Chocolate & a donut when I bring my car in for service as I live in The Villages. Thank you , L. hauber

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

The best experience ever!

By KGW on 8/8/2018 at 10:01 PM. Helped by Selena.

We found a suv on the internet and called on it. Selena took our call and was very accommodating, so much that we drove over to Ocala to see what they had. We were met by Sal as we got out of our car. He was nice to us and asked about our interest. He told us he had the perfect suv for us with everything in it and our color. He showed it to us and pointed out all the amenities of the vehicle. He sure was knowledgeable! Then we drove it and he explained everything we asked. We loved him. He wasn’t pushy at all and was so accommodating! We then went inside and between his knowledge and help and Selena’s help, we are in our dream suv. Those two are so energetic and helpful! We have never had a better experience! ( usually we don’t like car dealers who try to approach you and give you a heavy sales talk— that never happened to us at Jenkins. We think Sal and Selena are the best! Thank you Jenkins!

I would recommend this dealer.