Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.5  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Gabriel went above and beyond

By 1TAB5BS on 1/18/2019 at 4:30 PM.

Gabriel Escobar made this a great experience. He went above and beyond to get me the vehicle I needed. I would recommend him to all my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Problem Solved!

By 7199696 on 1/16/2019 at 7:56 PM. Helped by George Franqui.

George listened closely when I told him about what I thought might be a serious problem (aggressive engine breaking).) In addition to solving that problem, all the Car Care work due performed was concluded within an hour! Everyone at Hyundai seems to be not only courteous but knowledgeable as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional staff, timely, direct

By Phil on 1/18/2019 at 3:36 PM. Helped by Finance --- Chester Anderson.

Worked with Mark Shelley, whom we found to be knowledgeable, courteous and helpful. He listened and made it possible for us to get the automobile we wanted in a timely manner. He went above and beyond by bringing articles to our home after the sale that were inadvertently left in our old car. We plan on recommending Mark to our friends in the market for a car! Phil and Carol Risley

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant encounters

By Maritza145 on 1/18/2019 at 1:59 AM.

It was a pleasure doing business with Mark. He took his time explaining the process as well as addressing all of my concerns. I left understanding my contract and more importantly a very satisfied customer. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a good experience

By postallovely on 1/17/2019 at 8:18 PM. Helped by Michael Zecco.

All the folks at Jenkins are very friendly and helpful. They go out of their way to make sure your visit is pleasant and that you leave satisfied. I have bought multiple cars from them, and never have had a bad experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

oil and filter change

By captainvolvo42 on 1/17/2019 at 5:03 PM. Helped by George Franqui.

Whoa George Franqui blown it out of the water with premier customer service, fast and efficient. Couldn't have done it better myself. 5 Stars

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Excellent experience

By Bill31 on 1/15/2019 at 3:17 AM. Helped by Chester Anderson.

Erin listened to our need and worked to get the right vehicle for our family. She was honest and completely understanding of our concerns and questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, thorough. Service is always quick, precise.

By Faye73 on 1/13/2019 at 2:58 PM.

Jenkins Hyundai is the best service center I've ever been in. The people are always friendly and know their jobs and therefore they get you taken care of quickly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place and some great people

By Nicn2334 on 1/13/2019 at 5:23 PM.

Overall Mark made this as easy as ye cpuld for me. I have never bought a car before so he worked with and told me what I needed to do. I got the car I wanted and there was no surprises or hidden fees. It was a quick a painless experience and I can say i will go back in the future.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Not your typical “dealership”; better!

By MamaToBe2019 on 1/12/2019 at 4:06 PM. Helped by Ian (sales manager), Charles (financial manager).

Everyone that was helping me was extremely friendly, listening, and not “pushy.” I voiced what I was looking for and didn’t feel pressured into anything I didn’t want. They answered all of my questions thoroughly and I ended up getting the perfect “Mom” car that was perfect for our growing family. Specifically, I worked with Mark, who was excellent in every way possible! The sales and financial managers, Ian and Charles, are awesome at informing and providing answers to any questions you have without dismissing you. Definitely will continue business with Jenkins Hyundai!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience as always!

By HyundaiDriver on 1/12/2019 at 2:43 AM.

My sales associate at Jenkins Hyundai was fantastic, as always. This is the third Hyundai that I have purchased from her and I will continue to come back as long as she is employed there. She is very knowledgeable, personable and shoots it straight unlike many other car sales people. She continues to help her customers and always makes herself readily available long past when you drive off the lot in your new car. I would highly recommend her to anyone and will certainly be back to visit her when it is time for a new vehicle. I did come in with my own financing. Unfortunately, my experience with the "business manager" was less than desirable. He had a horrible attitude and was immediately annoyed that I had my own financing. He was also unhappy that I was not interested in purchasing the "extended warranty." If he had been my only encounter at Jenkins Hyundai, I would have taken my business somewhere else. (All 5 star ratings are for sales and certainly not the finance/business manager)

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service

By Lala23Ks on 1/9/2019 at 3:25 PM. Helped by Joel.

I brought my 2013 Santa Fe in for service due to warning lights being on. Joel gave an appointment for the next day and kept me updated on the peocess. When it looked like my car needed more repairs than just the indicator lights, Joel arranged to get a loaner car. I now feel safe driving to South Florida. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my Tuson

By patmccranie on 1/9/2019 at 4:54 PM.

Great as usual. Nice waiting area, coffee,water and doughnuts available. Received oil change, tire rotation and complimentary car wash. Had a coupon for oil change so service cost was also great. In and out in a hour.

I would recommend this dealer.

Overall Rating

3.8  

3   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Very professional and polite

By DEETTAY5 on 1/8/2019 at 10:18 PM. Helped by Chester financial manager.

It WAS A COMFORTABLE AND PLEASANT. And SHOWN a FEW options BEFORE CHOSEN the VEHICLE I've select AND MY salesperson WAS very knowledgable of the vehicles I've look AT..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent salesman (NICK)

By nstroer on 1/7/2019 at 3:36 PM. Helped by Nick Minner.

Nick our salesman answered every question , was very knowledgeable of the vehicle and wasn't a high pressure salesman. Price and car was what we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and persistence!!

By M@CS2612 on 1/7/2019 at 12:18 AM. Helped by Salina Pistone.

Mark Shelley and the staff that worked with me was excellent. Mark was patient, kind, and worked hard with me to get me into a new vehicle I wanted rather than used.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Rocky Rocks

By BANJOPICKER98 on 1/6/2019 at 8:11 PM. Helped by Thomas Gemkom changed my interest rate the next day to 2.9 %.I was promised 2.5 % the evening before and he said interest rate is important to you ? and it's only a few hundred .What I was promised when I put my down payment down I didn't get ..

Rocky my salesman was awesome he gets 5stars .He made the rest of my experience very smooth and I'd give him 10 stars if I could . I wasn't happy about Thomas Gemkom changing my interest rate from what I was promised 2.5 % the evening before when I gave the down payment to a 2.9 % fourteen hours later.Not good customer service if you ask me .And Thomas ask me if interest rate is that important to me ?🤔 of course it is

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A friendly place

By Tristan on 1/5/2019 at 12:21 PM. Helped by Jessica and Serena (or Selena?).

The easiest car buying process I've ever had! I was dreading the purchase of a new car, but Jess and Thomas made it painless! I am more than satisfied with the entire experience!

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
3   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Carolyn Davis is wonderful to work with.

By jody on 1/5/2019 at 4:00 AM. Helped by Tom in servvice.

I always enjoy working with Carolyn Davis. I give Carolyn 5 stars, but the man who closed the deal was very annoying. He made us feel very uncomfortable for not purchasing extended warranty.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Jenkins Ocala was my best car buying experience

By Arthur R. on 1/5/2019 at 1:58 AM. Helped by Jaime Brown, Charles Huxoll.

Jenkins Ocala combines the best Hyundai inventory with professional, knowledgeable, personable, and attentive sales and business staff. Five stars to Jaime, Mark, Jeremy, and Charles. The sales staff was supportive and listened to my car buying needs. There was no pressure to make a decision. They were especially helpful orienting me to the new car many features. The business staff was purposeful and efficient. I appreciate the insight provided and the attention to detail. Again, no pressure. Overall, it was a great experience which I will share with family and friends. Similarly, I am confident the Service staff will, in the future, provide the best maintenance, diagnostic, and repair. Truly a dealership for a lifetime.

I would recommend this dealer.