Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
3.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jennings VW A+++ Dealership

By Mike1949 on 11/25/2017 at 1:04 AM.

Jennings VW is the BEST car dealership I have ever known. I have been buying cars for 50+ years. The sales and service department at Jennings VW is A+++. My 2017 Alltrack is the 4th VW I have purchased at Jennings VW. The next best dealership would be a distant second. Arek Aneszko is an excellent sales person with superb demeanor and product knowledge.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

back again

By praisenprays on 11/3/2017 at 7:21 PM. Helped by Moe.

Jennings is not located near my home. It is 30 miles away. My daughter bought a VW from Jennings in September and in October my Ford Edge was totaled in a hit and run. My daughter has been gracious enough to let me borrow her car for errands and appointments while she works. I have come to really enjoy her Jetta, and appreciate the VW brand. SO now that I need a vehicle I decided to test drive a VW for myself. At Jennings we were greeted at the door and treated very kindly Our salesman. Craig Bryda was knowledgeable about the Tiguan and helped me choose the right car for my needs. Moe their financial guy was a pleasure to work with as well. I would recommend this dealership to anyone looking to purchase a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jennings Volkswagen: Arek and Mike

By HeatherLT517 on 10/26/2017 at 3:15 AM.

I bought my first car at Jennings Volkswagen, and Arek and Mike made the process so quick and easy. Contrary to what I had anticipated going into a dealership, I never was confused by any of the information or paperwork because it was explained thoroughly. Also, while I was signing the paperwork, Jennings Volkswagen detailed and cleaned my car, making the experience even better. Overall, they were both easy to work with and I would definitely recommend the dealership and Arek and Mike to a friend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jennings Volkswagen's Arek Aneszko

By ReturnoftheJetta on 10/22/2017 at 1:02 AM.

This was the easiest and most stress-free new car buying experience I have ever had. Arek Aneszko our sales person was incredibly respectful, let the product speak for itself and was so friendly. There was no pressure and when it came to the final numbers, the management "crunched the numbers" to keep our trade-in in house by matching a deal from elsewhere and maximized our tax savings benefits as well. We felt educated on the car by going on a short and then later a long test drive and felt this was the car for us instead of being told which car was for us. I hope Arek inspires present and future generations of car salespeople to be as upstanding and professional as he is. Jennings should be proud that he is their employee.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Jerry perberg

By Brockman 24 on 9/30/2017 at 1:02 PM. Helped by Jerry perberg.

I love my car and Jerry was so nice and kind to me he explained everything to me in detail about car I yes I would send family and friends to Jennings

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By firstchiver on 9/26/2017 at 3:21 PM.

I’ve been a Jennings customer for over 10 years. I always work with Arek. In this occasion I referred some friends to him and I don’t have enough words to describe the great attention that my friends and I got from the moment we walked in. Mike the lease manager did a great job to give them the deal they were looking for. Thanks for everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super nice staff

By Alex on 9/8/2017 at 5:36 PM. Helped by Omar, Max, Moe.

Very nice experience with Jennings dealership. All guys are awesome. No pressure, lies or hidden fees. If you are WV type of person..go for it!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New lease purchase with Jennings Volkswagen and Arek Aneszko

By Andrea4040 on 9/6/2017 at 10:07 PM.

My husband and I leased our sixth car with Jennings Volkswagen and Arek Aneszko was our salesperson. Arek went overboard with us. We went for several test drives, went to the Jennings lot to look at other car colors (they are pretty important to me) and spent a good deal of time crunching numbers in order to figure out whether to buy my 2014 Jetta or to lease a 2017 model with all the brand new technology. In the end, we decided to lease and of course Arek made great arguments as to why I should do so. I think we spent more than four hours with him just on the decision making process alone. During the entire process, he was wonderfully patient, explained everything and made the process fun. We also laughed a whole lot! When I took possession of the new car, we went over all the bells and whistles and he was very thorough in explaining everything. We are loyal Jennings customers but all of the staff keeps on giving us a reason to stay that way. I would highly recommend Jennings Volkswagen if you are in the market for a car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent car buying experience

By deerfield906 on 8/13/2017 at 4:10 PM.

Our car buying experience with Jennings was first class. We specifically worked with Arek Aneszko whose customer service skills were top notch. Never did we feel pressured or misinformed and we left the dealership with a new car, feeling wonderful about the whole experience. Arek then made sure to stay in touch, checking that we were enjoying the new car and answering any questions we may have.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By L on 8/8/2017 at 11:34 PM. Helped by Major.

Great service. Friendly associates. Very professional. Complete explanations. Fair pricing. Short repair times. Loaner available Nice waiting area Convenient hours Car wash. Blank blank blank

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First car

By grace.avila on 7/31/2017 at 6:43 PM.

My dad has leased 2 cars from Jennings in the past and both times he had great experiences - which lead me to use them to lease my first car. The team I worked with helped me find the best car for me and went above and beyond my expectations.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional VW Dealer!

By John Charles Avila on 7/28/2017 at 7:13 PM.

We have been back to Jennings a few times (myself twice and also for my daughter) to get a new car and we worked with Arpad Simo and Mike Fezette each time who took great care of us. They were great to work with - informative, great listeners and very pleasant to work with and had a great sense of humor and worked with us on price. Getting a car here is a very positive experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1st New Car Purchase Experience

By BPurcell8 on 7/18/2017 at 4:13 PM.

Our experience with Arpad was very pleasant, informative, and relaxed. This was our first purchase of a new car together and he did not pressure us to go outside of our comfort level. We told him what we were interested in and he stuck with it. He informed us of option types for the vehicle we wanted and what financing was going to be like. All in all, a wonderful experience beyond our expectations. We can't thank Arpad and the Jennings team enough.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great place to purchase a vehicle.

By Jen on 6/30/2017 at 7:47 PM.

No reason to go anywhere else. Great staff. Great attitude. Great prices. I have used Arpad twice, and I will continue to use him for future purchases.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

1st Rate Customer Service!

By knoahck on 6/25/2017 at 5:08 AM.

Jennings VW earned my business by the superior customer service and laid back, stress and hassle-free environment they provide their customers. Craig and Ken were easy to work with and responded to all my questions with good thorough answers. And I love my 2017 Golf Alltrack SE 6-speed manual!!! I would not hesitate to recommend and my family and friends to go to see Craig Bryda when they are ready to purchase a new or used vehicle. Thank you Jennings VW for providing me with such a great experience!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Jetta SE Lease

By graham m on 6/16/2017 at 4:29 PM.

Arek is great to work with. I feel I received a great price on both the new lease and my trade in. I will definitely be back to Jennings VW.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

I'll never go anywhere else to lease a car!

By Sharon on 5/15/2017 at 9:06 PM.

Just leased my second Passat from Jennings VW, and I truly will never go anywhere else! Ken Lyon, the general manager, is simply amazing -- as is the entire team working with him. They remembered me, were very responsive, and put me in a GREAT car at a GREAT price! Thanks to Arpad Simo for his outstanding care! He even helped me set up the technology bells and whistles in the car! Truly excellent experience! Thanks to all!!!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

I BROUGHT MY WIFE'S BEETLE IN A WEEK AGO.I'M STILL WAITING

By slojoe on 5/6/2017 at 7:44 PM.

WERE WAITING NOW A WEEK FOR OUR CAR. I AM NOT IMPRESSED AT ALL WITH THEIR SERVICE DEPARTMENT. WE BROUGHT IT IN FOR A OIL LEAK MORE THAN A WEEK AGO. J.KUDELKA

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

No disclosure for maintenance needed on car

By VW Eos owner on 5/6/2017 at 4:55 PM. Helped by Ado, Major.

Absolutely do not buy a car from this dealership and NEVER take your car in for service. We bought a car from them, took our car to our neighborhood auto shop for regular oil changes. When our car needed new brakes, we went back to Jennings for service. At that time, due to our mileage, our car needed transmission fluid, however Jennings DID NOT tell us that! 3000 miles later, our clutch was shot and we needed a new transmission for $2200. We explained that they had some responsibility for the break, because they didn't tell us we needed the service when we brought the car in for a brake job 6 months earlier. We asked them to split the cost with us as a customer service gesture and they could have cared less. It's bad business and bad customer service. There were no flashing lights warning us, but Jennings KNEW by the mileage, we trusted them to tell us about a maintenance item or problem, and our mistake of trust cost us $2200. We will never do that again, and unless you are willing to go to them for every oil change, you shouldn't trust them either.

I would not recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

I'll follow Arek wherever he goes to buy a car from him!

By MAP on 5/1/2017 at 6:05 PM.

This is at least my fifth VW purchase and I believe my 2nd with Arek. I cannot say enough about this man. He is the most sincere and honest salesman I've come across in all my car purchases. I wish he sold more things (e.g. real estate, life insurance, etc.) because honestly, I would buy them all from him.

I would recommend this dealer.