Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4.1  
Friendliness
4.2  
Overall Experience
4  
Price
3.9  
Quality of Work
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy from

By Gshawn78 on 8/10/2019 at 7:20 PM.

Words can’t e how happy I am with my CPO Buick Enclave from Haggerty. Ryan was great to work with and not pushy. Got me the deal I wanted and I will definitely be back for my next car. Thanks to everyone over there that helped me get the car I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING customer service and great people

By SamSanko on 8/10/2019 at 7:00 PM.

This is by far the best dealer I have been to. I had Ryan help me out and he answered every question I had and made me feel comfortable in the dealer. I have been looking for a car and every dealer I went to made me feel pressured to get a car and where very pushy, this place was the opposite. They did all they could to find a car for me and in my price range. I am defiantly going back here for my future cars, and recommend you do the same!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Buying Experience

By HappyCustomer on 4/2/2019 at 2:39 PM.

We have now bought 2 cars in the past month from Jerry Haggerty. Our first purchase was for a commercial vehicle from Tom Stern. Tom was fantastic! He was very easy to work with, found exactly what we were looking for, and made the process easy. The second car we purchased from Ryan Lewin. Another fantastic experience! Walked in, said what we were looking for and what price range we wanted. Ryan found the perfect car within minutes. Again super easy to work with, great guy, and made the car buying process a breeze. Everyone we met was so friendly and ready to help with whatever we needed. We highly recommend checking out Jerry Haggerty when you are thinking of a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Raul19 on 3/16/2019 at 3:41 PM. Helped by Larisa.

In the market for a used car found a car at Jerry Haggerty Great Team reaches out got in contact with Larisa, Jeff, and Chris love the car Larisa, Jeff, and Chris made the deal happen, very happy with the 2017 Malibu thanks team Haggery

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Tony was Amazing

By RPD35 on 12/22/2018 at 5:13 PM.

Tony was exceptional! He really took the time to find out what we needed in our vehicle and found it. He gave us the best car buying experience that we have ever had. I strongly recommend seeing Toony Volturo if you want a great deal with great service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Tony Volturo & Jerry Haggerty Chevy!

By DebiRN on 12/16/2018 at 3:05 AM.

I recently was in the market for a new Chevy Equinox. I decided on Jerry Haggerty and worked with Tony Volturo. From start to finish, he and his team were professional, friendly, straight shooters, and got me a good deal on my 2019 Chevy Equinox! I have purchased cars before and by far this was the best experience. Didn't feel like I was being taken for a ride and wasn't! If you want a salesman who listens and doesn't try to talk into things or upsell, Tony Volturo is that salesman. Chevy as a whole could bring down their prices on new vehicles but gain that is Chevy corporate, If you are looking online at the blue colors for their 2019 cars/SUVs, be warned that the blues are not like the ones on chevrolet.com. You need to go in to see the vehicle of your choice in person to be sure. Storm blue is not a dark blue nor navy-more what I would call a cadet blue. I went with Nightfall gray and am so happy.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Tony Volturo

By John West Chicago on 11/8/2018 at 11:26 PM.

We just purchased a used 2016 Traverse from Tony. After dealing with other dealerships for over 2 weeks, it was nice to sit down with some one who didn't play the games like most of the other ones did. Within 2 hours we left with our new car all signed,sealed, and pleased. Thank you Tony for making it a good day for us.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
2   Quality of Work

the most horrible and unprofessional servive ever!

By margaretalfarah on 2/25/2018 at 12:11 AM. Helped by Will.

we bought a very nice BMW from them thinking we are going home with it. After signing all the papers we were told they're keeping the care because it had a recall. After waiting two weeks we called and they kept saying it's not them it's BMW they have a waiting list, meanwhile we had to share cars to get to work and school and finally I called them and requested that we get provided with a car until our car gets done and sure enough they provided us with a rental. they then called us to ask us to bring our copy of the key back to them because they lost the other set that they had (the car had two sets of keys, one they kept and we took the other one). We drove all the way there and gave them our copy and they promised that they will replace the one they lost. finally, after two months, our car was done and we went and dropped off the rental and picked up our purchased car and told the salesman Will to please don't forget to order a replacement key because it's on them and they lost it and he said ok and he will be in touch. a week passed, two weeks, three and nothing then we kept calling and Will kept saying "I'll let my sales manager know and I'll get back to you" but still nothing. two months now passed and still nothing so today we call Will and he said that we had returned the rental to them damaged and they had to fix it and the sales manager will get in contact with us. Now this NEVER happened because we returned the car to them in perfect shape and there was absolutely NO damage to it whatsoever. I called the used car sales manager I believe his name is Chris and was completely baffeled by this news and was trying to see what is going on? he was super RUDE and extremely unprofessional and the first thing he said to me was "you returned the car with a bumper damage and the light was damage and therefore we are not giving you a key because we are going to call it even". this upset me beyond words and I said to him so if we indeed did damage the car, why would you wait TWO months to tell me this? why didnt you call me the moment you discovered the damage and let me know? his answer was even MORE SHOCKING when he said "we just called it even" and I was like BUT I did NOT know any of this until this moment and I am positive the car wasn't damaged but you are going to just assume that we should know all this and you're just NOT going to replace our key the one YOU lost??? he said will shoul have told you and I said Will DID NOT say a thing to us and again, if in fact there was damage, why would you NOT say a word to us and not call to say hey, we are not replacing your key because there was damage! this person was extremely RUDE and finally he said to me (exact words) while yelling "TIME OUT TIME OUT, i'm going to order you a new key but I'm NOT going to program it, I am not BMW, you're gonna have to take it to BMW and pay them to program it". after I hung up the phone, I was very very upset at all this so I called the Manager Dedino sp? I spoke to him and told him what happened and he was very nice and said I'll order you a key Monday. My issue is this, we returned the car in perfect shape, in fact I personally inspected it with my daughters and we got our stuff from the trunk and there was absolutely no damage so this whole story is either made up or a cover up and on top of it, they did NOT mention one word all this time about any damage and I'm thinking now they just did NOT want to replace the key that they lost and also I'm gonna have to pay BMW to program a key when it was their fault to begin with. My son is shopping for a new car and I was going to go back but not anymore!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Poor car purchase and service

By Jim P. on 1/18/2018 at 2:24 PM.

We purchased a certified used car from Haggerty Chevrolet that has been a very poor experience. After the purchase my daughter returned there to have some scratches taken care of and was treated rudely so we decided that we would go elsewhere to have the car serviced. The car now has a radiator leaking and headlights that were modified with holes drilled in the back of them and Chevrolet is telling us that you bought the car as is and they will not cover it............so much for the inspection and Certified Pre-owned bumper-to bumper. We were told that the car seems to have been in an accident. Will never buy a General Motors product again

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another awesome experience

By Debh777 on 7/30/2017 at 2:37 AM. Helped by Bryan Lewis.

Came in to lease a 2017 Cruze. I had been in 2 years prior and had a great experience. This time was no different. They offered a hassle free experience. They were also fair with pricing. Looking forward to having my vehicles serviced and my next lease in a few years. Thanks to all for a wonderful leasing experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salespeople make the difference

By Rebecca Delgadillo on 4/9/2017 at 3:38 AM. Helped by Bryan Lewis.

My husband and I had been trying to work a deal for awhile now to trade our 2010 Traverse and grt him into something newer. Our first visit to this dealer did not go well. By chance the vehicle was in for service this last week (service here is amazing too, never considered changing even after unpleasant experience sales). We struck up a conversation with Bryan Lewis, a salesperson we felt comfortable with right away. Bryan listened to us, worked with us, and helped us get an even better deal than we thought we would. We came home with a 2017 Malibu that is turning heads! I can't thank Bryan enough for all he did, we needed a new car asap before the Traverse had a major fail that wasn't covered by warranty and not worth putting into the car. After months of trying we thought it would never work out until this chance meeting. The sales amd finance staff made this a great experience and I am so pleased eith the result. We will be sure to say hello when we come in for our first service appointment!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No frills, straight-forward buying process!

By Brandon Gilbreath on 3/21/2017 at 10:44 PM. Helped by Bryan Lewis.

I came to the dealership with a certain vehicle in mind. Bryan Lewis helped me from start to finish to get me into the right vehicle, was transparent with numbers, and helped with the right financing to drive off the lot that day! It was the fastest I'd ever been in and out of a dealership! Great experience, will likely go back the next time I need a car, and would definitely recommend to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible experience

By Hugo on 12/12/2016 at 7:24 PM.

I've purchased many vehicles at many dealers and this was by far the smoothest and most rewarding experience. Very nice honest people here! These guys went out of their way in many ways to make sure that everything went perfect on my new vehicle purchase and I must say it was perfect.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They made it right!

By Mercedes Christiansen on 12/3/2016 at 5:35 AM. Helped by Dustin.

I had a bad experience in October, have a bad review, they contacted me to fix it. The service center made it right. Thank you Dustin and the service department team. Great job!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Unfair treatment

By RJ Newell on 10/28/2016 at 8:20 PM.

Don't make a appointment with them for they will sell what you want to look at before you get a chance to look at it. Even after they called three times and knew I was highly interested. They sell it So wrong.!

I would not recommend this dealer.

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
5   Quality of Work

Service department rocks but will not buy

By Rebecca Delgadillo on 5/21/2016 at 9:31 PM.

Recently went to try and work a trade in on our 2010 Traverse for a Captiva or Trax only to have the worst sales guy. Mr. Kahn didnot understand we had not come in for a Cruze, we had no interest in the Cruze, would not look at a Cruze. The price for the Captiva and the Cruze was about the same but for the Captiva we needed money down? When asked he did not have an answer to explain that made sense. Also, the salesman didn't understand our desire for a middle tier model and kept trying to work deals for things we didn't want or need. We went down the street to another deale4 who even if they can't make a deal right now will have our service business from now on.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

The perfect car for us!

By Lec51099 on 5/20/2016 at 12:05 AM.

Tony was helpful and efficient! He found just what we needed at the perfect price and answered all our questions, the process was smooth! We will recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased new car.

By Beckys Malibu on 4/28/2016 at 9:11 PM.

Mike was very friendly, professional and helpful. After buying the car he came out with us and showed us how everything on the cars works. He spent a lot of time with us. Will highly recommend him to all out friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Customer service

By Danette Blazek on 4/29/2016 at 5:22 PM.

Friendly, helpful, not much haggling, took time to explain things and no pressure to make decisions. Easy financing, no problem, clean restrooms and showrooms, detailed truck nicely for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Jaclyn McCaffery on 4/29/2016 at 2:40 PM.

Michael was so helpful and made my car buying experience enjoyable. He answered all of my questions and made sure that I felt totally comfortable with my decision. Everyone at the dealership was so friendly and nice. Easily the best dealer I visited while car shopping.

I would recommend this dealer.