Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4.4  
Price
4.4  
Quality of Work
4.4  
Service
4  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Liars and crooks

By Johnny OD on 10/2/2018 at 12:31 PM.

Service department will maliciously damage your car. Your sales person looks you in the eye and lies to you. Management laughs at you and cusses at yoy. Once they get your money your garbage.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst experience I have ever had

By Johnny OD on 9/13/2018 at 8:29 PM.

I bought my new 2018 Chevy Silverado redline truck from this dealership I also bought every extended warranty offered to me everything was great until I used their service department a month after buying the vehicle I took in one of my special edition rims to have a new tire installed this place absolutely destroyed my rim When I went to the general manager He started to curse at me And offered absolutely no help Never again will I ever go to these people for anything

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service all around!!!

By Scott on 4/28/2018 at 12:39 AM.

Fantastic service from salesman and entire team! Highly recommend giving this dealership a chance!!! Please ask for DJ when visiting, he's great to work with!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A really great chevy dealer!

By jmkeenan on 4/5/2018 at 10:23 PM.

From the moment we looked for a sales person that would be available for questions and details about the Silverado, we were impressed with this dealership. We have purchased 4 vehicles from them over the years. We keep coming back because we like what we see and how we are treated. We were not smothered, taken advantage of, nor pushed into a decision. Our sales person was knowledgeable, polite, and flexible. He helped us from the start and communicated with us very well. Very impressed. We bought our new Silverado, too!

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

New 2018 Truck

By KMac on 3/23/2018 at 1:27 PM. Helped by Rosa Edwards.

DJ was there to answer all my questions for me. I appreciated the not having to haggling with them on price and felt that the trade-in value of my truck was fair. This is my second truck that I have bought from Jerrys in Leesburg and the staff was very nice to both me and my wife. Thanks to DJ, Brian and Rosa for the experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service, can’t be beat!

By Terry C. on 3/15/2018 at 11:50 PM.

Chris Gearity in Service came through for me again! Every time I’ve seen him I’ve received excellent customer service, but this time was special because I was very worried about a strong gasoline odor that had appeared in my car’s cabin. I showed up without an appointment, but Chris wasn’t worried about that; he was more concerned about investigating and fixing the problem. He gave me a loaner car for the day, which was wonderful because I was trying to figure out how I was going to get to work. Later in the day, he called and said the fuel pump, the gas tank, and the gas nozzle were all leaking and had to be replaced. He said the repair was over $2,000 and my heart sank, but then he said that I didn’t owe anything. He explained that he had found an obscure GM warranty that covered everything and the work had already been done. I was shocked because my car is 11 years old!! I don’t know how he found that warranty, but I am convinced that if I hadn’t taken my car to him that I wouldn’t have experienced such a favorable outcome. I don’t know the name of the mechanic who repaired my car, but he also did a great job since the gasoline smell is entirely gone with no recurrence. Based on my collective experiences, I highly recommend Chris and his team and I will be a returning, long-time customer for Jerry’s Chevrolet!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My New Car

By nursen on 3/5/2018 at 8:38 PM. Helped by Marrybeth.

This visit is my most pleasent visit ever. I feel like in my family dealer. Mr Kovarik is so nice centilmen friendly professional knows is job make me feel like know him long time. i really enjoy and happy with my new car. Thank you so much forvtaking care of your customer excellent level.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome deal. Honest people.

By GoCaps04 on 3/5/2018 at 8:24 PM.

I was looking for a truck online and started getting blasted with emails and phone calls. All automated. The emails I got from Jerrys were not automated and I could tell it was a real person. A girl there set me up with Casey and he was very patient with me. He took his time to show me a few trucks, the differences in between, and even offered for us to go by my house to make sure it fit in the driveway on our test drive. He made the whole process easy when we got back. The manager (I don’t remember his name) was great and was very open about pricing and everything made 100% sense. I got a great deal and I LOVE my truck. I would recommend Jerrys to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great place to buy a car!

By Hapmar12 on 3/2/2018 at 3:32 PM.

This is a great dealership. Everyone was very helpful, knowledgeable, and friendly. DJ, our salesman, was fantastic, as well as the finance people, the general manager, and everyone that we interfaced with when we leased our new Equinox. Thank you to all of you for making this car-buying experience such a great one!

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
3   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Customer service nightmare

By radman4500 on 2/25/2018 at 1:53 AM. Helped by None.

I do not recommend this dealership due to the fact that their custom service is lacking and a joke. Do not buy a used car unless you would to be another statistic of poor service. They do not back up their product and come up with excuses to not cover an item that became a problem days after sale.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best "car buying" experience EVER!!!

By willie242 on 2/24/2018 at 6:03 PM.

I needed a reliable, economical car to help meet our families needs. I contacted DJ Lacy at Jerry's Chevrolet. DJ was extremely helpful, he worked with me on 3 different vehicles and helped me choose the one that would work best for me and my family. DJ made the "car buying " experience painless. If you are in the market for a new car, go to Jerry's Chevrolet and ask for DJ Lacy, you will NOT be disappointed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I bought the best car of my life here!

By Samilovescruzes on 2/8/2018 at 2:44 PM.

I dealt directly with Casey, he was super understanding of my lack of knowledge on cars. I was very nervous going into this, thinking that someone may sell me a car I don't need. Instead he took the time to explain to me what would fit my needs, in my price range, and still look cute! I ended up getting a Chevy cruze. It drives great. I recommend all go see Casey next time you need a new vehicle! He is very knowledgable and will help find the solution to your needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Brian Otto on 2/2/2018 at 12:56 AM.

the service was over the top.they checked the car over and explained what they found and that the replacement of the part that was bad would solve the problem.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Wonderful experience!

By Kim Gill on 1/12/2018 at 4:27 AM.

Went to Jerry's since they had a vehicle we were interested in purchasing. From the moment we arrived, Verita took great care of us. She showed us the vehicle, talked details and options with us. She walked us through the process step by step. She even tried to get the exact color we wanted from another dealer since Jerry's didn't have it. Jerry's went out of their way to be extra accommodating and made this one of the easiest car buying experiences ever. Thanks, Verita! Thanks, Jerry's!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Mydenver26 on 1/4/2018 at 2:24 AM.

Let me start by saying that we just purchased our 4th car from Jerry’s. We keep going back, time and time again they never disappoint! We went in early December looking to maybe trade in our Tahoe for a new Suburban and Daryl Cooper came out within 5 minutes of being there, he immediately asked what we were looking for and showed us 3 different cars that we might like. He checked back within a week but he was patient. Once we were ready to look again we called Daryl back and he was on it! He worked with me over the phone/email. He sent photos and gave me great suggestions! Chevy allowed me to test drive this vehicle home to see if it would fit in our garage before we made our final decision. On top of it all he and the financial manager gave us such a great deal that we couldn’t pass it up! Within 24 hours I had a new Suburban that we absolutely love and it works great with our family! If you go anywhere you have to at least check out Jerry’s Chevrolet in Leesburg and go see Daryl!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By John on 12/31/2017 at 4:25 AM.

We bought a new traverse. It’s the second vehicle that we’ve bought from Jerry’s in the last three years. The price was right and the sales and service staff were a pleasure to work with. We experienced some technical issues with the initial traverse but Jerry’s replaced it with the same car within days. From start to finish, they were great. We’re going back for our next cars.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

More than a Salesman

By KOrndorff on 12/28/2017 at 1:49 PM.

I had been looking for a used Chevy Silverado in good condition, and was very disappointed at the few I'd looked at so far from other dealerships. Randy gave me a call about one on their lot so I went to check it out. It was everything he said and more, I looked it over up and down and couldn't find a thing wrong with it. He told me the vehicle had been very well taken care of and my mechanic agreed, not a single thing wrong with the truck come inspection time. Randy was straight up with me and knew a lot about the vehicle and did everything he could to get me out the door with the truck. He was very patient even with some hang ups on my end trying to get everything together. He walked me through the process and even gave me advice on what to do to get up my credit score for the next time I bought a vehicle. He worked with me on a price I could manage as well. Randy was not the typical salesman, he gave me the facts on the car with no filler which I liked. I would buy from him again and am trying to get family members to go see him for their next car. Thanks again Randy - Kyle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent car buying experience!

By Jbobering on 12/19/2017 at 1:13 AM.

Casey Kovarik was fantastic! Extremely friendly, easy going, relatable, didn’t rush us, answered all our questions, offered us beverages or to sit in the nice waiting area. And he was very prompt! We didn’t wait long at all. This was the absolute best car buying experience I think anyone could ever have. The flat screen tv waiting area was such a nice touch, plus they let you choose what you want to watch while you wait! And even then, the wait time was hardly anything. Detailing was closed so they gave me a voucher to come back at a later date. Very happy with the experience plus great deal on the vehicle! Don’t look anywhere else to buy a car, Jerry’s Chevy in leesburg is the ONLY place you should go! We LOVE our new Chevy Tahoe!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great price on Colorado ZR2

By Seth Sinclair on 11/19/2017 at 8:23 PM.

I just purchased a 2017 Colorado ZR2 from Jerry's. The truck is a beauty. I did a lot of research and price I got from Jerry's was the best I could find in the NoVA area. If you go there, ask for Al who is the general manager. He will personally make sure that you find what you are looking for and are treated well. Casey from sales was very helpful as well. He let me take the truck home to test it out and see if it would fit in my garage before I made my final decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A consistently good visit

By Trakehner on 11/18/2017 at 1:41 AM. Helped by The cashier is great and truly seems to care about providing great service..

I bought my 2012 Chevy Volt new from Jerry's Chevrolet. I'll admit, when they were taking the tags off my BMW convertible and putting them on my Volt, it was a little painful. 91,000 miles later, correct decision for both the car and the dealer. Any problems have been taken care of by warranty, all done at Jerry's. Everyone has been professional and very helpful....from the service writer to the cashier, great representatives of the dealership.

I would recommend this dealer.