Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Car buying the way it should be

By Mikeylikesit on 11/6/2018 at 4:07 AM.

I designed my car on line and sent specs to the dealer. They replied immediately and gave me the price. We agreed and they had the car ready for me as we agreed on

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

All of the employees were very helpful and Knowledgeable.

By xtswhoe on 11/4/2018 at 12:44 AM.

I went specifically because I had worked with Gary Levingston before . As I expected he was more than helpful and between he and Art got the deal closed. My only regret is that there was not more of a selection of pre-Owned cars . I was in search of an ATS. I ended up with a newer more expensive XTS. All good Love my new car. Thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By hflore3 on 11/3/2018 at 10:49 PM.

Monica was awesome!! Very patient and helpful with the whole car buying process and bilingual which was a plus. She was our very own personal concierge!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Chevy Equinox LT

By L on 10/31/2018 at 9:41 PM.

Gary was very helpful from when we first stopped in. He gave us a brief over view of what we would be looking at monthly without running out credit. Went back a week later and totally changed which vehicle we wanted and was able to work with us. Gary was very positive, and always had hope we would be leaving with the vehicle we wanted! Thank you, Gary! Leland, thank you for your help and tips as well!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best of the best

By Edsarvi11 on 10/9/2018 at 7:55 PM.

Gary is very knowledgeable, friendly, honest and has a lot of patience. He was eager to help but his primary goal was to make us happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got what I needed without hassle

By Kylemia2 on 10/2/2018 at 10:25 PM.

I needed to lease a car for my uncle who is a snow bird here. I was in and out of the dealership in 90 minutes with the car I wanted at the price I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ken is the man loved our experience we had buying our tahoe

By Nufillo11b on 9/28/2018 at 9:05 PM.

Truly an awesome purchase can't complain, My wife went to look at possible purchases and we ended up with what we needed. Thanks for everything ken keep up the good work.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Service department

By Meme@1958 on 9/25/2018 at 9:27 PM.

We went in for a oil change. Had an appointment waited 4 hours. Had to come back next day to get a tire they didn’t have in stock. And waited over 2 hours to get it changed. No explanation or apologies. Just plane Rude!

I would not recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

One of the best car purchases I have ever had!

By Forehand9 on 9/18/2018 at 9:30 PM.

Gary was an incredible sales person and very attentive and caring. He made sure our every need was met and helped us get the best deal possible. I would highly recommend Gary for any of your car sales needs. From start to finish, Gary never waivered from providing excellent service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beyond our expectations

By LisbethZB on 9/18/2018 at 3:53 PM.

This team worked tirelessly for days to get us where we wanted to be and in the vehicle we wanted. When we finally came to an agreement it was about 6:30pm and they personally delivered the vehicle to our home about 80 miles away. They stayed in contact with us for days until we were happy and were so friendly during the entire process. Couldn’t have asked for more!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Dealing with a young but professional Sales man

By GGC78 on 9/16/2018 at 12:00 AM. Helped by Elizabeth Rojas.

After driving a seven year old car, I decided to seek out a newer one and had my sights on the Buick Encore.When I made an inquiry on the internet, I was deluged with responses from many individuals, but Elizabeth Rojas from Jessup Auto Plaza, to me, sounded the most sincere and professional. Upon meeting her, she assigned Paul Rivera, a fairly new employee, to satisfy my needs. Long story short: he did- even though I changed my mind on numerous occasions. I had just received unexpected medical costs so was forced to find something less but still reliable and appealing. After working their huge inventory Paul found exactly what turned me on. I learned a valuable experience in dealing with Paul, Elizabeth and Braulio Rodriguez; these were wonderful, customer oriented individuals. You see, all my professional career I had company cars and transportation was easy. These three made it easy in 2 hrs.

I would recommend this dealer.

Overall Rating

3.6  

5   Customer Service
3   Friendliness
5   Overall Experience
2   Price
3   Quality of Work

Chevy Cruze

By Nellie107 on 9/13/2018 at 6:06 PM.

My second vechile from jessup & couldn’t be more excited with the results. I was referred by a friend to the sales man Gary Levington, he is just absolutely AMAZING!! He had such a positive attitude through out the whole experience, called to follow up the next day! Thank you everyone for helping me leave in my dream car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cadillac 2016 SRX

By Andreelikes on 9/11/2018 at 12:11 AM.

I first visited Jessup Cadillac over 2 weeks ago and returned with many questions for Monica before purchasing a Certified Pre-Owned SRX. She always answered or found out my information for me. Pricing for the SRX was fair and they worked with us with our trade-in. Very happy with car so far, 1 day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing my dream car

By Gallardo01 on 9/10/2018 at 3:32 PM.

We had a excellent experience purchasing our car with Jessup. The staff was amazing finding us the best deal. We will definitely be returning to purchase another vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer Service from Braulio and Gary

By Delia on 9/7/2018 at 4:56 AM.

Braulio and Gary went above and beyond to make my car buying experience easy and worry-free. They helped me search for a vehicle that was exactly what I wanted and gave me honest answers to all of my many questions. They never rushed me in this process and wanted to get the right car for me and my family. I feel like I was given VIP treatment and I will be coming back to Jessup Auto Center.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience!

By AlbertV on 9/1/2018 at 8:07 PM.

Had a wonderful experience at Jessup Cadillac. I negotiated a deal from out of state. I was nervous flying in as it was my first time buying a car out of state. When I arrived, my salesman was waiting for me at the airport with my car! We drove to the dealership to do paperwork. Everything (car, price) was as promised. There's no pressure to purchase add ons and there are no crazy hidden "dealer" fees. Everyone from the sales manager to the finance manager were welcoming and friendly. I would not hesitate buying a car from here if you are out of state, and it is a no brainer if you live close by!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Mahfouzhabashy on 8/31/2018 at 8:38 PM.

Great dealership and fantastic internet sales manager Gary Levingston! Definitely ask for him if you want an easy and friendly customer service. He’s your guy!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Pleasure purchase of a XTS Vsport

By kj55 on 8/21/2018 at 5:24 PM.

Gary showed extreme interest in meeting our needs, answering all questions, moreover, I must say that this was my best car shopping experience in a long time. He was very informative and again he was answering all questions very patiently. Went over items I felt needed small fixes, but I 'am a very picky guy. Looking to buy another 2 vehicles.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Had a great experience buying my first car at Jessup!

By GJG on 8/13/2018 at 10:50 PM.

Gary was such a true professional salesman! He met and surpassed all of my needs. Totally exceeded what I was expecting. Very courteous and respectful and foremost got me a great deal. The staff was fantastic as well. Thanks Gary and Jessup staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beyond Amazing

By EvelynR on 8/12/2018 at 2:56 AM. Helped by Elizabeth Rojas.

Gary went above and beyond, extremely friendly and patient with my friends and family! He clarified all questions and was honest, I appreciate and value that. Thank you so much!! I’m super happy and got what I wanted, a Buick Encore!

I would recommend this dealer.