Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

One of the best car purchases I have ever had!

By Forehand9 on 9/18/2018 at 9:30 PM.

Gary was an incredible sales person and very attentive and caring. He made sure our every need was met and helped us get the best deal possible. I would highly recommend Gary for any of your car sales needs. From start to finish, Gary never waivered from providing excellent service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beyond our expectations

By LisbethZB on 9/18/2018 at 3:53 PM.

This team worked tirelessly for days to get us where we wanted to be and in the vehicle we wanted. When we finally came to an agreement it was about 6:30pm and they personally delivered the vehicle to our home about 80 miles away. They stayed in contact with us for days until we were happy and were so friendly during the entire process. Couldn’t have asked for more!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Dealing with a young but professional Sales man

By GGC78 on 9/16/2018 at 12:00 AM. Helped by Elizabeth Rojas.

After driving a seven year old car, I decided to seek out a newer one and had my sights on the Buick Encore.When I made an inquiry on the internet, I was deluged with responses from many individuals, but Elizabeth Rojas from Jessup Auto Plaza, to me, sounded the most sincere and professional. Upon meeting her, she assigned Paul Rivera, a fairly new employee, to satisfy my needs. Long story short: he did- even though I changed my mind on numerous occasions. I had just received unexpected medical costs so was forced to find something less but still reliable and appealing. After working their huge inventory Paul found exactly what turned me on. I learned a valuable experience in dealing with Paul, Elizabeth and Braulio Rodriguez; these were wonderful, customer oriented individuals. You see, all my professional career I had company cars and transportation was easy. These three made it easy in 2 hrs.

I would recommend this dealer.

Overall Rating

3.6  

5   Customer Service
3   Friendliness
5   Overall Experience
2   Price
3   Quality of Work

Chevy Cruze

By Nellie107 on 9/13/2018 at 6:06 PM.

My second vechile from jessup & couldn’t be more excited with the results. I was referred by a friend to the sales man Gary Levington, he is just absolutely AMAZING!! He had such a positive attitude through out the whole experience, called to follow up the next day! Thank you everyone for helping me leave in my dream car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cadillac 2016 SRX

By Andreelikes on 9/11/2018 at 12:11 AM.

I first visited Jessup Cadillac over 2 weeks ago and returned with many questions for Monica before purchasing a Certified Pre-Owned SRX. She always answered or found out my information for me. Pricing for the SRX was fair and they worked with us with our trade-in. Very happy with car so far, 1 day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing my dream car

By Gallardo01 on 9/10/2018 at 3:32 PM.

We had a excellent experience purchasing our car with Jessup. The staff was amazing finding us the best deal. We will definitely be returning to purchase another vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer Service from Braulio and Gary

By Delia on 9/7/2018 at 4:56 AM.

Braulio and Gary went above and beyond to make my car buying experience easy and worry-free. They helped me search for a vehicle that was exactly what I wanted and gave me honest answers to all of my many questions. They never rushed me in this process and wanted to get the right car for me and my family. I feel like I was given VIP treatment and I will be coming back to Jessup Auto Center.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience!

By AlbertV on 9/1/2018 at 8:07 PM.

Had a wonderful experience at Jessup Cadillac. I negotiated a deal from out of state. I was nervous flying in as it was my first time buying a car out of state. When I arrived, my salesman was waiting for me at the airport with my car! We drove to the dealership to do paperwork. Everything (car, price) was as promised. There's no pressure to purchase add ons and there are no crazy hidden "dealer" fees. Everyone from the sales manager to the finance manager were welcoming and friendly. I would not hesitate buying a car from here if you are out of state, and it is a no brainer if you live close by!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Mahfouzhabashy on 8/31/2018 at 8:38 PM.

Great dealership and fantastic internet sales manager Gary Levingston! Definitely ask for him if you want an easy and friendly customer service. He’s your guy!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Pleasure purchase of a XTS Vsport

By kj55 on 8/21/2018 at 5:24 PM.

Gary showed extreme interest in meeting our needs, answering all questions, moreover, I must say that this was my best car shopping experience in a long time. He was very informative and again he was answering all questions very patiently. Went over items I felt needed small fixes, but I 'am a very picky guy. Looking to buy another 2 vehicles.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Had a great experience buying my first car at Jessup!

By GJG on 8/13/2018 at 10:50 PM.

Gary was such a true professional salesman! He met and surpassed all of my needs. Totally exceeded what I was expecting. Very courteous and respectful and foremost got me a great deal. The staff was fantastic as well. Thanks Gary and Jessup staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beyond Amazing

By EvelynR on 8/12/2018 at 2:56 AM. Helped by Elizabeth Rojas.

Gary went above and beyond, extremely friendly and patient with my friends and family! He clarified all questions and was honest, I appreciate and value that. Thank you so much!! I’m super happy and got what I wanted, a Buick Encore!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Beginning

By Quiroz family on 8/10/2018 at 1:35 PM.

Our family of soon to be 7 was looking for a bigger vehicle. We always turn to Jessup because there staff is most friendly and they never fail to make your experience fast,easy and memorable. Thank you Gary L for your time and dedication to making our time at Jessup the greatest and also helping us get the right vehicle and a great price for our family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very good job

By ke0757 on 8/1/2018 at 6:01 AM.

the salesman Gary is nice. passion and very helpful, he help me get the Cadillac that i love. thank you Gary, i will tell all my relative and friend for you good work, and recommend to anyone.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Happiest Birthday EVER

By Best Birthday Ever! on 7/30/2018 at 2:54 AM. Helped by Alan, Used Car Manager.

Gary and Alan made this the best vehicle purchase ever! Bada Bing Bada Boom! Done deal, I had a new (to me) beautiful SUV. Gary handed me the key and I danced all the way to my new car! I’m loving it and I couldn’t have done it without God Himself and my very kind and loving daughter.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant Experience

By Bob & Nancy on 7/27/2018 at 8:10 PM.

This is our third vehicle we have purchased from Jessup Auto Plaza. This dealership represents the very best in purchasing and service. All of the personnel are friendly and helpful. They make you feel like family! They really are easy to deal with and are never pushy or disrespectful. We highly recommend Jessup!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy, friendly, and fair purchase

By April7777 on 7/19/2018 at 5:06 AM.

After looking and talking with many dealers, we’re glad to have found Gary at Jessup who made buying our new car easy and stress free. No drama, no BS!! And a great deal. Thank you, we love our new Tahoe!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

New Cadillac XT5

By Beltran3 on 7/19/2018 at 12:07 AM.

Our purchase experience was amazing!! Gary Levingston was nothing but respectful and easy to converse with. Something important when trying to make a car deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfying

By Dadsdoo on 7/11/2018 at 2:07 AM.

Monica was very well informed and open to answer all of my questions. Even though it was late her and Art were very accommodating to my every needs and made things easy .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales

By Dave on 7/9/2018 at 2:15 AM.

Billy Winfield was are salesman for our Buick Encore. Very professional. Had everything ready so when we arrived we didn't waste any time. Very good price got a good price for our trade in Everyone at the dealership was very professional and great customer service. Leland Ruler took care of us in finance. Took the time to answer questions and explain everything to us. The best vehicle purchased we ever made. Fast easy purchase. Will highly recommend Billy and the entire dealership team Thanks everyone Dave

I would recommend this dealer.