Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.7  
Service
3.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Our buying experience was very smooth and easy .

By Hill on 9/10/2019 at 12:12 AM. Helped by Nathan Weaver.

We enjoyed working and getting to know Nathan our salesmen. Our buying experience was very smooth and easy. We appreciate the cleanliness and friendly service we received.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nathan Weaver hosted an excellent purchase experience.

By ray on 9/8/2019 at 3:33 AM. Helped by Nathan Weaver.

The team was professional and helpful without high pressure tactics for extras. Nathan was knowledgable and knew his product. The Highlander was well equipped and offered at an excellent price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jarred and the team made buying a car easy...no pressure..

By Linda on 9/6/2019 at 9:39 PM. Helped by Jarred Wilson.

Great staff...great service Dept...very informative...trustworthy ...hassle free...fair prices.. I hope Jarred will be there to help me buy my next car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly staff & great to work with.

By Rathburn19. on 8/24/2019 at 2:44 AM. Helped by Thomas Garrett.

Tom Garrett helped us get into our 2019 Toyota Camry! He got us within our monthly payment we wanted and had everything ready for us when we got their for our appointment & every time we’ve went since everyone has extremely nice & they act like they care!! 10/10!!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Liars, Liars,Liars !!!

By Jenny on 8/23/2019 at 3:06 AM. Helped by Adam and brendon.

They are running ads that say all 2019 vehicles on sale !! I bought a 2019 Rav 4 and they would not take a dollar off !! While I was there I introduced friends to the sales manager and they bought the same vehicle different color and they took off 6 thousand dollars!! NOT TO BE TRUSTED !!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT, PROFESSIONAL INTEGRITY

By EDEN1 on 8/12/2019 at 3:49 PM. Helped by ANGEL PEDI.

ANGEL PEDI PROVIDES CONSISTENT QUALITY, CONSCIENTIOUS SERVICE WITH INTEGRITY AND INTELLIGENCE WITH EXCELLENT CUSTOMER SERVICE. I TRUST THE SERVICE ANGEL PROVIDES AND APPRECIATE THE WORK OF THE DEALERSHIP.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly Service

By Smblankenship on 8/6/2019 at 3:16 AM. Helped by JESSE TURNER.

Salesman, Jesse Turner, was very helpful with helping with my trade tonight! Very patient and understanding with the kiddos also! This is why I always come back!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Love my new car!

By Amanda A on 7/9/2019 at 2:24 PM. Helped by Richie k.

Richie was very nice and informative on every question I had. He made the hole process as smooth as possible. If I ever need a new car I will be sure to return to Fred Anderson Toyota!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

4 Runner Purchase

By 4Runner on 6/27/2019 at 9:31 PM. Helped by Richie Kowalski.

Richie Kowakski was great in helping me with my purchase and follow up after the sale. Everything went smoothly with the purchase. I would recommend working with him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience buying a car

By Jesde on 7/2/2019 at 6:14 PM. Helped by David Huskins.

David was super helpful when purchasing my Tacoma. The dealership has continued to beat my expectations with routine services. Highly Recommend to anyone purchasing a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By jamiewhit on 6/30/2019 at 10:12 PM. Helped by Erik.

Excellent salesman (Erik) and all of the staff was extremely helpful from the outset and all of the way through my final purchase. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Clogger on 6/28/2019 at 7:49 PM. Helped by David Haskins.

I had excellent service from David Haskins. He was very professional, kind and very pleasant to work with. I would certainly recommend Fred Anderson and David Haskins to all my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By MollyE04 on 6/28/2019 at 4:16 PM. Helped by Brooke, Drake, Aaron.

My experience with them was excellent. They never once made me feel pressured into buying a vehicle(like most dealerships) and they were always available to help whether it was in person or through the phone. They guaranteed they could find me a vehicle with everything I wanted for a great price, and they sure enough did. All the staff there was friendly and welcoming every time I went by the dealership even previously to purchasing a vehicle. I would defiantly recommend them to anyone! I also would like to thank Brooke, Drake, and Aaron for their outstanding customer service, I could not thank them enough!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchase a New Toyota

By Flowers21 on 6/26/2019 at 10:50 PM. Helped by Macon Cutshall..

I purchased a new Highlander after owning one for about 15 yrs. Macon Cutshall did a great job. It was a pleasurable experience. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By dphillips_34 on 6/25/2019 at 5:30 PM. Helped by Macon Cutshall.

I bought my Toyota Rav-4 a couple of months ago. Macon Cutshall was the salesperson. He did an excellent job! He was very well informed and incredibly helpful. It was a great experience! He was also extremely nice. As of right now, I plan on buying my next vehicle from Fred Anderson Toyota of Asheville. If I have a choice, I’d prefer Macon as the salesperson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service department

By Rob on 3/8/2019 at 2:08 PM. Helped by Alisson.

Service department was very friendly and professional, even with out a appointment, have owned Toyota’s for years, definitely the most dependable and long lasting vehicles in the market , service person Alison was great

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

For a great buying experience, go to Fred Anderson Toyota!

By JackLambertFan1967 on 2/5/2019 at 10:16 PM. Helped by Jesse Turner.

I recently went to Fred Anderson Toyota just to see what they had in stock and see if they could take my Honda Accord off of my hands! I really had no idea that I could get it done, but I did! And I have to say that it was one of the best (if not the best) car buying experiences that I have ever had! First and foremost, Jesse Turner is an awesome salesman; he is not try to pressure us to buy a car or hassle us into buying one; that is the way that it is done! He simply asked if there was anything that he could help us with and we told him no; he said that if there was, just come find him and he walked away! That is not the norm with car salesmen and it was refreshing! When we did find one that we liked, we went to find him and he told us everything that we needed to know about it and we took it for a test drive! When we came back, he helped us come up with a suitable finance option and he put me in a 2018 Camry LE in just a little more than an hour! If Fred Anderson's service department is as good as their sales department, they have more than likely made a customer for life! If you need a good new or used car, go see Jesse Turner at Fred Anderson Toyota of Asheville!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easy buying experience!

By Kellie49 on 2/5/2019 at 4:15 PM. Helped by Jesse Turner.

We purchased our used Camry recently with ease. Jesse Turner was very helpful and made the necessary paperwork understandable and the process went very quickly.

I would recommend this dealer.

Overall Rating

2.0  

3   Friendliness
1   Overall Experience
2   Price

No more buying a Fred Anderson Toyota is Asheville

By Toyotaowner on 12/7/2018 at 1:55 PM. Helped by Don’ Know.

Othing like it was wit Jim Barkley. I bought 7 new Toyota’s from Barkley. Every car was priced in windshield. There was no haggling over the price. All cars were unlocked so you could look inside the car. See if it was comfortable. Not anymore since Fred Anderson took over. Salesmen like vultures standing at front front door. if you have a question about a car the salesman had to go ask “the man”. I wont’t ever purchase another car there. I don’t have time for “the man” to answe all the questions. Thumbs down to affect Anderson Toyota.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Spot on door

By Trinkie1 on 11/3/2018 at 3:58 PM.

Went above and beyond to fix the spot on our door under warranty. I would highly recommend this dealership. I will continue to drive over 1 hour for there services.

I would recommend this dealer.