Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
3  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Overall Experience

Rude horrible customer service

By Angela1 on 11/17/2018 at 1:34 PM.

I am new to the area had a flat called this place the receptionist was very rude and pretty much said they did not want my business! I took a chance cake in to see service and the guy didn’t greet me says what’s the problem I show him the tire he immediately says nope we won’t touch that and don’t deal with low profile tires??!! What? There are 50 camaros on your lot right now! I would never ever leave my car here to be serviced!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love the 2018 Chevy Colorado

By Linda on 11/7/2018 at 4:06 PM. Helped by Leo.

Great price and truck David and Leo made it happen. David was very knowledgeable about the truck. Leo sharpened his pencil and made it happen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Keith F. on 10/26/2018 at 4:52 PM.

Five stars are insufficient, Elvis Rosado earned 10+ by providing exceptional, efficient and very professional customer service during the purchase and delivery of my new 2018 GMC Canyon ! Thanks Elvis!, Thanks Jim Browne Chevrolet!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By carol59 on 10/22/2018 at 10:10 PM. Helped by The gentlemen who went over the paperwork to sign was pleasant and knew his job well!! Very nice young man..

Frank Vernon helped us select the perfect vehicle once again! We had previously purchased a new truck. His kindness and years of experience were appreciated. Frank can be trusted to come up with the best price. Jim Browne has an excellent dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great experience

By mmike698 on 9/29/2018 at 5:07 PM. Helped by Lilly, Frank, Brian.

Lilly and Frank along with Sam and Brian were very helpful on my trade in and purchase of a Chevy Silverado. I will definitely go there on my next vehicle purchase. Thanks again Lilly for all the help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good info and friendliness

By cargal1234 on 9/3/2018 at 7:53 PM. Helped by Stephanie Wilson.

We got good info and friendly assistance in picking a truck that would serve our purpose.Very helpful in all ways and for all questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Car!

By Sam on 8/24/2018 at 2:53 PM.

I highly recommend this dealership for their honest and fair pricing. I worked with Fred Henry who was and amazing help when finding our first car.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

automobile trading experience

By chevyplace on 8/22/2018 at 8:44 PM. Helped by cliff chappell, stephanie wilson.

cliff Chappell was especially helpful and determined we were happy and satisfied with our trade. I would definitely refer him to anyone asking about the person they should talk to at JimBrowne gm dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I'm so impressed!!

By K J and R W on 8/10/2018 at 11:55 AM. Helped by Stephanie Wilson in sales, Christopher in finance.

I called the dealership early yesterday morning and Stephanie Wilson (salesperson) answered the phone. After a few calls back and forth, she had a car for us!! We picked it up last night. She was fantastic to work with. I was so impressed with her character and honesty. We had a great experience and will tell others about this dealership and Stephanie!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Awful Experience

By argentry on 6/25/2018 at 2:00 PM.

We may have just had unfortunate timing, but we had an awful experience with this dealership. Wife's car died on the way to work. I leave work and it was obviously the transmission and we are only a few months out of warranty. We get it towed to Jim Browne Chevrolet in Dade City. The guy was very nice, professional, and welcoming on the phone. We arrive with the vehicle and wait to be seen. Was not greeted by their A-team in customer relations. The guy was short, blunt, to the point, which was fine with me even if he was borderline annoyed. I prefer transparency when it comes to business dealings. He tells us their transmission tech will be in tomorrow to take it apart and tell us the problem. 4400 estimate for transmission. We get a call the next afternoon, their tech agrees with the assessment. Wife waits to talk to me before we give the go ahead. I give her a list of questions to ask before giving the go ahead. Call the next day and now it's 2400 for takedown costs and then the price of the part to fix it, or 4700 for a new one. The price had gone up 300 dollars for the same service. I also did not like the takedown estimate because a new transmission only costs 2200. But the real kicker is that the tech never even took apart the transmission despite what we were told! I get that they did not want to charge us for the takedown until we said so but we were explicitly told that the tech would take it apart and find the problem the next day. Don't say something if you're not going to do that. And the other kicker is that their service manager can extend the warranty to keep business and it was a vehicle only a few months out of warranty. Because of this, I call Dade City Transmission down the road, and get an estimate for 2700 new and installed with a 3 year unlimited mile warranty. I tell them to send a tow truck. So, we called Jim Browne back and paid the bill. The man knew when we went to pay the bill we were getting it towed "down the road". When the tow truck got there a half an hour later we received the run-a-round and they would not release the vehicle to him. Very disappointed in the professionalism of Jim Browne's service of everything after the phone call.

I would not recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Good but..

By Ryount on 5/23/2018 at 1:46 PM.

John, David and all the finance guys are amazing here. Treat you like family and went above and beyond expectations. Great prices and even honored the online price I found on their website. But now it’s all said and done John and David did awesome work but the Financial department has really screwed me and my family. They even did dirty business and now I have to try and clean it all up. And the bank they did business with and now jim Browne aren’t taking responsibility for their big screw up. They keep passing the puck and the blame. Be careful if you go here watch the paperwork and ask a million questions!!!!! Bad business. Won’t recommend. Love the car though!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Teresa123 on 4/10/2018 at 12:04 AM.

Fred was my salesman very pleasant. Did a great job. I got the vehicle I wanted at the price I wanted. If you're looking for a great deal ask for Fred.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By ashley.karina on 3/30/2018 at 1:07 PM.

David B and John helped me find the perfect car for not only me but for my kids. I appreciate all the help and hours they put aside to deal with me (: Wouldn't go anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I can't say Enought!!

By jhumet on 2/23/2018 at 6:24 PM. Helped by Marc (F&I) *****.

Elvis and Sam (GM) and Marc and I'm sure there are others that I missed ALL went out their to way to make sure we had the vehicle we wanted. I just can't say enough about the way we were treated. Over the years I have purchased many vehicles from many dealers. Some better than others But I can say without any hesitation the staff at Jim Browne Dade City is the BEST I have ever had the Honor to deal with. They made my wife and I feel like Family. If your not dealing with Elvis or the rest of the GREAT folks at Jim Browne your doing yourself a Major Disservice.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great new car buying experience

By Linda1411 on 1/21/2018 at 11:45 PM.

Eric Burmeister was very helpful. He was friendly and very informative about everything. He went out of his way to make us feel comfortable. I would gladly buy my next car from Eric.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great car buying experience

By Brew1224 on 1/15/2018 at 3:54 PM.

Our salesman, David Burke, helped us with the purchase of a used Kia Sedona. We drove from Pensacola,Fl. to buy this vehicle. He sent us a video describing the Kia, which helped seal the deal. His honesty and caring, due to a recent death in our family, made this car buying experience the best. Thanks again, David & Leo. John Brewer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used Car Buying

By Reassur on 1/10/2018 at 12:41 PM.

FRED was friendly from the time we arrived hen got the keys for the car the sales man we were going to talk to was busy and FRED stepped in and helped us get the car we wanted

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

NEW CAR

By Herman 1937 on 1/3/2018 at 9:05 PM.

WOULD LIKE TO THANK ELVIS ROSADO FOR ALL OF HIS HELP IN WORKING WITH US TO GET A NEW CAR. eVEN THOUGH WE HAD A FEW HICCUPS HE STRAIGHTENED EVERYTHING OUT. wOULD DEFIINITELY HAVE HIM AS OUR SALESMAN IN THE FUTURE IF NEED BE.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent salesmen

By Hurricane on 12/30/2017 at 3:32 PM.

Recently had to part with my 10 year old vehicle and was stressed out. David and John took excellent care of me and relieved my stress. The two made buying a new vehicle easy. I was treated with respect and made to feel comfortable and as a single woman I really appreciated the way I was treated. I used the internet sales to narrow down exactly what I wanted prior to going to dealership. Best experience I’ve ever had buying a new car. ??

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

experience with dealership

By steeltater on 12/11/2017 at 10:39 PM.

The staff and dealership was great.. David Burke was my salesman and he knew I was driving 3hrs to get there. David had everything arranged before I arrived, so I wouldn't have to endure a long drawn out process. Also had truck prepped and ready to go, to save some time. I appreciate everything they done to make this a quick and smooth process. I'm ecstatic with my new GMC Denali. Looking forward to doing business with David in the future..

I would recommend this dealer.