Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.5  
Price
4.7  
Quality of Work
4.7  
Service
1  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

envision

By Barb on 9/19/2019 at 5:03 PM.

David Burke was our salesman, and what a salesman he is. He found the car he knew we wanted, and we have been very fond of our car. The envision is everything we wanted , color , to engine and all. But this would not have happened , but for David.finding the right one. I already know how good the service department is because we traded in 2018 encore. thanks to everyone. Barbara Goodson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Vehicle

By Darryl on 9/5/2019 at 4:04 AM.

An excellent purchase experience that went very smoothly. David Burke, my salesperson, was a pleasure to work with. I’ll recommend him to friends and acquaintances who might be seeking a new Chevy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Lauraieann on 9/4/2019 at 8:17 PM. Helped by Cliff campbell.

we had Cliff Campbell as our sales rep and he did a really good job he knew what we wanted I would highly recommend the Chevrolet dealership in Dade City

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New Purchase

By mikecath1986 on 7/31/2019 at 8:39 PM. Helped by Morgan Fritz.

We turned in a leased vehicle for a new purchased vehicle. We dealt with Morgan. She provided us with many options and calculations before we made our decision. She was very patient and made sure we were happy with our purchase and our finance options. Our third Buick Encore and our second through Jim Browne. Highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Deal on 2019 Chevy Spark

By Doris on 7/6/2019 at 12:52 AM.

This is a top notch dealership. I usually hate dealing with dealerships, the run around you have to go thru. This dealership was different. Came to an agreement really fast. I got what I wanted for my trade & got the car I wanted. The best thing was the Lifetime Warranty. Super service. Couldn’t be happier.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service ever in my 20 plus years shopping for cars

By Bassplayamd on 6/27/2019 at 11:06 PM.

First Dave was my salesman the best I’ve ever encountered. Clif Tim and Eric also assisted with paperwork and financials. Dave reached out to me from my search on the web. He never was pushy or made me feel like the sky was falling and I had to purchase the vehicle. Dave was very professional and took the time to converse. I never felt rushed. They gave me a fair trade in value for my car. I will be back to trade in my wife’s car. Big Ups to Jim Browns business. I have never purchased a vehicle with no hassle. God bless you guys Sincerely Jaimee M

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Faulty vehicle

By Chevyjunk on 5/14/2019 at 7:33 PM.

Purchased a 2015 Silverado with only 16000 miles. Within days of bringing it home the display sceen started changing on it own. Took it to service and was told the display would need to be replaced at about $1200. This problem should have been caught by anyone driving the car for more than 15 minutes, and they drove it from Tampa to Dade city. I believe they knew of this problem and sold it anyway. They obviously do not stand behind their used vehicles. The term let the buyer beware is very appropriate. I will not spend $1200 for this repair and will not do any future business with Jim Browne Chevy. Worst car buying experience in 50 years.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience Ive had dealing with a dealership.

By JRJudy27 on 5/11/2019 at 6:41 PM.

I was looking for a vehicle. Filled out a credit app and David Burke of Jim Browne Chevrolet in Dade City called me. He asked what I was looking for, price I'm willing to go and what not, then went to work. Told me he needed a few days to get some different vehicles together and called me to come in and look at some vehicles he had found would work for me. No pressure salesman, very nice and down to earth. So i ended up purchasing a 2015 Chevy Traverse LTZ from David Burke. Love the vehicle and loved the customer service. I would reccomend this dealership if your looking and especially reccomend David Burke to help you, he will find what your looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and very courteous

By Jerry 1 on 4/24/2019 at 12:08 PM.

Everybody went above and beyond so that I could get this pick up being from New York I know that it took a lot of extra work and paperwork I appreciate everybody thank you very muchbeing from New York I know that it took a lot of extra work and paperwork I appreciate everybody thank you very much

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By Nydia on 4/1/2019 at 1:02 AM.

Worked with David Burke, very good sales person. No pressure, great, friendly staff. I leased a new 2019 Encore today, and very happy with the product, experience and staff.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Had to watch my wallet!

By vinver on 3/22/2019 at 9:22 AM.

I scheduled my 2015 Chevy Silverado 2500 for a check engine light issue for 9:00 am Friday Feb. 22 to Jim Brown Chevrolet in Dade City, FL. I dropped the truck off at 7:30 am and called in at 11:00 am to check the status. I was treated by the service rep that I spoke with like I was interrupting them when I called. I was informed that they had not started to work on the truck and they would contact me once they knew something. I arrived at Jim Brown Chevrolet around 12:30 to find the truck was tested and that the DEF heater unit needed servicing. I was told the part was needed to be ordered and that it would be there on Monday, and they asked if I was going to leave the vehicle for them to repair, since it would take approximately four and one half hours to complete. The also informed me that the parts were covered under the extended warranty that I had purchased when I bought the truck new, but the system would need to be reprogramed and that was not covered under the warranty and would cost me $200.00. I explained that was the only vehicle I have and needed it for transportation. I told them to contact me Monday to schedule the servicing. On Thursday, without hearing from Jim Brown Chevrolet, and deciding I did not want to interrupt them again, I contacted Chevrolet of Wesley Chapel and scheduled the truck in to have the check engine light tested. They scheduled it for Friday morning, so I decided to wait on it in their customer lounge. After an hour or so, the service rep informed me that the DEF heater unit needed servicing. The service rep stated that the part would need to be ordered and they would contact me when it came in. The rep also informed me that all parts and labor was covered under the extended warranty, and since servicing would take an extended period of time, offered me a rental car. The following week Chevrolet of Wesley Chapel called and stated the part was back ordered and they would call when it arrived. A few days later Jim Brown Chevrolet left a message that my part had been received and to call to schedule the servicing. The next morning Chevrolet of Wesley Chapel called that they received the part. I dropped the truck off on Monday afternoon and they provided me with a rental from Enterprise Rent-a-Car in Wesley Chapel. Late the next morning Chevrolet of Wesley Chapel called to inform me the truck was done. I picked the truck up and there was no out of pocket expense to me and they had cleaned the vehicle as well. All expenses including the car rental were covered by the extended warranty or by Chevrolet of Wesley Chapel. Everyone we worked with at Chevrolet of Wesley Chapel was friendly and polite and made us feel as if it was their privilege to be able to provide the highest level of customer service that we could expect from a dealership. I want to note that I purchased the truck in Ohio and I had not had any dealings with either of these two dealerships prior to contacting them about my check engine light. Not only did I save $200.00 by working with Chevrolet of Wesley Chapel, but I now know who I will do all of my future dealings with when I am in this area of Florida. If you are dealing with Jim Brown Chevrolet of Dade City, all I can say is be aware of their offerings.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Jim26235 on 3/1/2019 at 1:51 AM. Helped by Stephanie Wilson.

We got a beautiful car at a great price. Special thanks to our salesperson Stephanie Wilson. She made the process very easy and helped us with any questions we had. I would definitely recommend this dealership and especially Ms Wilson. Thank you.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Scam bs

By 123$$$$$ on 2/16/2019 at 12:42 AM. Helped by Alex.

They cost me money and wanted to sale me parts and labor for a part that I already bought either they don’t know what they are doing or they just wanted to dig in my pocket which I already explained I didn’t have the money pisssd offff

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Would not now go anywhere else but Jim Browne's

By paulb on 2/9/2019 at 4:39 PM. Helped by Morgan.

Would recommend this dealership and especially David Burke our salesperson. David went the distance for us and gets our highest approval. Thank You again David

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome awesome deal - Fred ROCKS.

By Arie177333 on 1/17/2019 at 3:37 PM. Helped by Super sweet woman I think her name was Morgan? Really helped entertain my son while we looked :) also the sales manager was fantastic - can’t remeber his name!.

My husband and I went to about 6 other dealerships before Jim Browne. We had average credit to work with, and also zero to put down on a new vehicle. I wanted something nice and was not going to settle. I found a beautiful Chevrolet Traverse (2017) in practically brand new condition. Had every detail I wanted. Captains chairs. Leather. Gorgeous interior. Low mileage. Price point. Etc. We worked with Fred and from the moment he greeted us, he was a BLAST. He treated us like family. Was VERY knowledgeable and even kind to my cranky 1 year old son. We needed payments to be at a certain price point and he pulled all the necessary strings to GET US THERE when every other delarship could not. I would 10000000% recommend this delarship to friends and specifically Fred. I mean, he not once made us feel like he was trying to “sell” us on anything. He was personable, honest, forthright and gave us the best deal possible. Wish I could give him & the team ten stars. Very pleased!! (By the way- their coffee machine in the delarship is fantastic. Lol. )

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales staff not pushy very professional people

By Shiloh on 1/13/2019 at 12:06 AM. Helped by Cliff chappel was our salesman he was wonderful and shawn Dunn was our service representative.

Would highly recommend buying a car from jim browne cliff chappel was a pleasure to deal with and the whole staff was as well Service is awesome also we witnessed a very rude customer and the staff was incredibly patient and friendly even though the customer for no reason was a real piece of work

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought 2019 Canyon

By Joejodi on 12/29/2018 at 2:57 PM. Helped by I do not know who the manager onduty was or Who the detailer is but both were very good to us..

We highly recommend everything about this dealership from their sales staff to their detailing department. Elvis worked with us And then made sure to reach out to us after our purchase to make sure we were happy. Again, I highly recommend Jim Browne with an E Where they really did treat us like family!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Rude horrible customer service

By Angela1 on 11/17/2018 at 1:34 PM.

I am new to the area had a flat called this place the receptionist was very rude and pretty much said they did not want my business! I took a chance cake in to see service and the guy didn’t greet me says what’s the problem I show him the tire he immediately says nope we won’t touch that and don’t deal with low profile tires??!! What? There are 50 camaros on your lot right now! I would never ever leave my car here to be serviced!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love the 2018 Chevy Colorado

By Linda on 11/7/2018 at 4:06 PM. Helped by Leo.

Great price and truck David and Leo made it happen. David was very knowledgeable about the truck. Leo sharpened his pencil and made it happen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Keith F. on 10/26/2018 at 4:52 PM.

Five stars are insufficient, Elvis Rosado earned 10+ by providing exceptional, efficient and very professional customer service during the purchase and delivery of my new 2018 GMC Canyon ! Thanks Elvis!, Thanks Jim Browne Chevrolet!

I would recommend this dealer.