Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
1.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Consistent Superior Service at Click Hyundai

By georgio on 8/11/2018 at 2:30 PM. Helped by Scott and Eric.

I have been coming to Click Hyundai for service on my 2013 Sonata since June 2012. The work is done quickly, fairly and efficiently, by people who are uniformly courteous and credible. I tend to be very critical of services I receive, having owned 5 retail businesses of my own. I still marvel at how consistent all the staff is in providing thorough and complete service. The waiting area is well-lit, comfortable and beverages and fruit are available. The whole experience leaves me with a great, positive feeling every time I depart. Thanks to Scott, Eric and everyone else involved.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING EXPERIENCE WITH TJ VALENZUELA

By BMW.MARIO on 8/1/2018 at 3:35 AM. Helped by TJ, VALENZUELA.

I like to thankthe Jim Click team for a great purchase experience. I am a satisfied customer. Special thanks to TJ VALENZUELA for being professional and providing me with a great customer service. He went out of his way to pick me up in Casa Grande made the purchase process fast and smooth. Hassle free and went through the details with me. I will definitely recommend Jim Click to my friendsand coworkers. Thank you Jim Click for helping me obtain the vehicle of my dreams "BMW X1 2015" and creating a great purchase experience for me. #GODBLESSTJVALENZUELA #SHAUUWWW #IBEBACK

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Garbage.

By RydeTokushu on 7/30/2018 at 11:47 PM. Helped by Scott, Eric.

This dealer sold us a brand new car, and it was nothing but issues. Now, that isn’t thendealers fault. But what IS the dealers fault is the way they handled it. They kept taking our 2016 MX-6 GT, and then not fixing the problem. Repeatedly. Then they finally fixed it by sending data from the GPS system to Mazda, who said all it needed was a replaced micro usb. How easy was that? Yet you missed it for SIX MONTHS. Oh, and you NEVER washed our car when it was brought there. We always got it back filthy. And when we brought the car in for the alarm being messed up (lights flashing while driving, hypersensitive etc) to get the sensitivity turned down, you just unplugged the xxxx thing. I worked in the dealer industry for a few years. I have friends still in the industry. This is, by a wide margin, the absolute WORST dealership I have ever seen in my life. STAY VERY FAR AWAY FROM HERE.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By DandTPullen on 1/19/2018 at 6:17 AM. Helped by Joel Lewis, Eduardo Cervantes, Jeff Hall, Ronnie.

Eduardo, Ronnie, Jeff (manager) and Joel (finance) were wonderful. They all went out of their way to accommodate me and to make sure that I got the vehicle that met my needs. I took my time with my decision, and I was thankful that they were not pushy or aggressive in trying to get me to make a decision. They showed true kindness, professionalism, courtesy and respect. I would recommend everyone of them!!! Thank you team for a great shopping experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wow!! I Qualify I

By carladaniels209 on 12/20/2017 at 5:22 PM. Helped by Jose Arnold, Joel Lewis.

I was very surprised that I qualified for the Black Friday blowout deals Trade Keys Event, I was greatful for the hard work and determination Jose Arnold took to make me realize what a great deal I was getting,when I couldn't. thanks again!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Did

By zelda.allen12 on 12/19/2017 at 5:26 PM. Helped by T. J. Valenzuela.

Everyone was exceptional in helping us buy our car. It was an enjoyable experience and would definitely recommend the dealership. T.J. and Dean are experts at what they do. We were totally satisfied. Thank you all very much!!😊💖🌝

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Elantra GT Sport

By bmdphoto on 12/16/2017 at 5:26 PM. Helped by Akram, Frank, and Eric in Service.

As a walk in, I was Initially greeted by Frank. He showed me a couple cars and answered all my questions. My second visit was an appointment. Frank was not available, but I was greeted by Akram, who then took over for our test drives and the rest of the process. Akram was great the rest of the way. He went above and beyond even after the sale was done. After driving the car less than 10 miles off the lot, the transmission failed and had to be towed back to the dealership. Akram helped me every step of the way, even coming to my house to deliver a loaner so I could get to work on time. Eric, the service manager then took over. Eric was in constant contact through the repair process. High marks deserved. The only part I did not enjoy was the signing room. Did not appreciate the hard sell of the extra warranty. Personally, I don't like the closed door tactics. Felt like I was in a Time Share Presentation. All and all, happy with the outcome! Next time I'll be prepared for the War Room.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfection

By mafty4567 on 12/16/2017 at 5:21 PM. Helped by Rob, Joel and Jeff.

I love my car but most importantly I loved the experience. I wish I would have done this purchase long ago, The staff was understanding of my needs and wants. Everything from the financing and the car manual were explained throughly and respectfully. There are times I truly can't beleive I have such a wonderful car! Thank you to all from sales to detailers, I appreciate all everyone did to make this experience to be beyond my expectations.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience Means A Great Deal On A Great Automobile

By usernamron on 12/16/2017 at 5:21 PM. Helped by Akram and Rob.

My title says it all. I came to the Showroom hoping to find the right car for me and with the assistance of Akram I did. I am very happy with my choice and with my experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love My New Vehicle

By mspiggy42 on 12/15/2017 at 5:20 PM. Helped by Rob.

I left a review above. I am totally pleased with my new vehicle. The only thing I am not pleased with is this part of the survey which I cannot seem to get out of unless I say more than 25 words. Well here it is: I am totally pleased with my new vehicle, totally annoyed by your survey.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Purchase Survey

By tammylperez72 on 12/14/2017 at 5:31 PM. Helped by ROB MCNAMEE, GLEN DEAN.

EXCELLENT!!!!! Please Read My Review of the Sales Experience. As I stated in the Sales Review, This was ABSOLUTELY THE BEST SALES/PURCHASE EXPERIENCE I HAVE EVER EXPERIENCED OF THIS KIND!!!!! I am TOTALLY CONFIDENT, THAT I WILL BE SHOPPING WITH JIM CLICK DEALERSHIP FOR YEARS TO COME!!!!! THANK YOU TO ROB MCNAMEE, AND EVERYONE WHO HELPED TO MAKE THIS A WONDERFUL EXPERIENCE !!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Henry Jones

By jsathunder on 12/8/2017 at 5:18 PM. Helped by Akram.

Everything was done to my satisfaction. Akram was great and did a great job. I would highly recommend not only him but the dealership as a whole.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good service

By janet-chuck on 12/7/2017 at 5:32 PM. Helped by Akram Ghannam.

Akram Ghannam was a good salesman he let us to drive the car and help to set up blue tooth and we can call he any time

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love our Santa Fe!

By moeursheila on 12/7/2017 at 5:25 PM. Helped by Luis Santiago.

I would recommend Jim Click to all my friends! We had a great experience - from the sales staff, finance and service department. Everyone was very helpful, knowledgeable and polite. We love our new vehicle. Salesman, Luis Santiago, was so helpful in helping us to learn about our vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent

By dbmjpm on 12/7/2017 at 5:21 PM. Helped by Ronnie in sales.

I will and have referred people to Jim Click for great customer service in sales and service. They make you feel good about buying from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car shopping experience ever!

By paulettegibbs25 on 12/3/2017 at 5:20 PM. Helped by Adrian, Jonathan, Leo, Finance.

Adrian and Jonathan made shopping for a new car easy and fun! You had tons of patience and great follow up! Thanks everyone! I luv my SUV!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car review

By valenzuelaguadalupe on 12/3/2017 at 5:18 PM. Helped by Akram.

Everybody is nice and are willing to help. One of the thing that I really like about this dealership is that they try there best to get the car that you really want.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle Purchase

By dyannebell on 12/2/2017 at 5:24 PM. Helped by Adrian.

Great experience for my daughter picking out a new car herself for the first time. Sales rep went above and beyond to make this experience a good one

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By glorlee12 on 12/1/2017 at 5:21 PM. Helped by Adrian Hernandez and Glen Dean.

Great atmosphere doing it at the TCC a tent event sale no rush no hassling... with Adrian Hernandez my salesperson if I completely comfortable purchasing a new car and going over my financial paperwork with Glen Dean I actually understood every portion of it

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Good product, excellent sales experience, and easy purchase

By ivanspot on 11/30/2017 at 5:39 PM. Helped by Adrian Hernandez, Frank.

I had been reviewing specs on several smaller SUV's and finaled it down to three automakers...decided that I would enter each dealer 1 day at a time, offer a fair OTD price the vehicle and if that didnt work, wait and try the next dealer the next day. No harm , no foul. I was impressed by the sales person, how direct & cooperative they were. Needless to say,, after day one I walked (actually drove away) with a new Hyundai Tucson. Adrian Hernandez was excellent and even with a test drive and financing at the dealership I was in and out in less than 2 hours. The sales staff made it easy and enjoyable. This was not the case with my last purchase from another automall dealer and i was dreading this visit. But conversely I would recommend the product (Hyundai), sales staff (Adrian in particular) and other support staff (service, finance, vehicle prep etc).

I would recommend this dealer.