Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We had our oil changed and tire rotation on our 2016 equinox

By Jpoplin 1974 on 2/16/2018 at 1:42 AM.

We were greeted promptly by our service advisor Trixie she was very knowledgeable and helpful they got us in and out very quickly it was a great experience from the Service advisor all the way to the cashier

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Good service

By Brandy5007 on 2/21/2018 at 2:40 PM.

Good service. Air bag light came back on, but they got it back in a timely manner. I was helped by Trixie and a few others. Everyone was helpful and nice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Overall a great experience

By Lisa on 2/17/2018 at 11:12 PM. Helped by Aymon.

Christian and Hal were awesome. The only less than awesome parts of the experience was the amount of time I had to wait for Hal to get to us, it was about an hour. And while we were working with Christian a gentleman named Aymon jumped in to help. 1 I felt like that undermined Christian. 2 he was putting pressure on us to make the purchase we were intending to make anyway. That caused me to consider a car that was $12000 cheaper, or not buy a new car at all. Neither Hal nor Christian were to blame for those issues, they were both great! I will buy my next car from them and would definitely recommend them to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and friendly

By Titan on 2/18/2018 at 1:47 AM. Helped by Cortez Brown.

I showed up with little to no knowledge of the Titan truck. I was greeted by Cortez Brown and he was very nice and confident that he could help. After letting him know what I was looking for he got with his manager and they quickly brought me a perfect match. Cortez let me drive the truck while he explained all the features. He did a great job. The manager David worked with me on the payments I needed and the finance person finished it all up in just a few minutes. Enjoyed the entire process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Glenn on 2/20/2018 at 12:59 AM. Helped by Chuck.

Trixie as a service advisor was really helpful. She knows what she’s doing. Knowledgeable friendly and professional. I’ll be happy to go back and she’ll be the one to help me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service was on time and completed in a timely manner

By Oklagardner on 2/19/2018 at 5:46 PM.

It was the first time to service my car and everything went well. The service rep was friendly and took care of all my needs. He gave a card for reference and I don’t remember his name.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bed Liner

By Colorado 18 on 2/19/2018 at 7:19 PM. Helped by Mike.

Great job on the bed liner, the loaner car was helpful as well. Was able to set up an appointment and drop off the vehicle, was finish when promised and looks great.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
3   Quality of Work

Car 🚗 Service

By TGD2018 on 2/19/2018 at 6:58 PM.

Just had to get my car serviced. The employees were nice and helpful. They are always very professional at this dealership. Seems a little pricey for service. However I do appreciate the two free oil changes per year. To say the least, That’s very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone is nice, and gets the job done

By Daddy on 2/15/2018 at 3:16 AM.

Anything from oil changes to work needed on vehicle; I’ve had a great experience with each visit. Justin Carr , and Taylor Henson are the dynamic duo.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

motorhome maintenance

By Robert J Dunkelberger on 2/16/2018 at 11:22 PM. Helped by Joe Baker.

excellent overall. pleasant experience. mr baker was friendly and professional. Very impressed.All work was performed quickly and completely. I would not hesitate to recommend your commercial service department to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service experience!

By MSLATER on 2/15/2018 at 5:11 PM. Helped by Joe Baker.

Quick, friendly, and dependable. Joe Baker and his crew did everything they said they would and more. Wonderful to work with. Will use again. as needed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Hrnrsbrn on 2/16/2018 at 1:53 AM. Helped by Ralph.

We had warranty work done. It took longer than expected and the tech faxed us some items we needed from the car and kept us informed each day. Very nice to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Stacy8732 on 2/15/2018 at 9:50 PM.

Katy, Trevor, and Hal were extremely nice, professional, and helpful! I would recommend them over anyone else I have ever been too. This is by far the best service I have ever received..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good work!

By Wilbur L Tucker Jr on 2/14/2018 at 9:55 PM.

Good work! Yep that is what I mean! Good, good, good, work! I don't mean to beat it in the ground and really don't like doing surveys. Good work just means I am very satisfied with the service that was provided. Thanks again! I hope that this was enough words for your company to let you know that it was all good!! Thanks again!! 😁

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Multiple issues resolved

By ssjunger on 2/14/2018 at 6:42 PM. Helped by Bubba.

I had taken car to the service department for a noise my car was making and the engine light on. I was told the problem was found. They called me a few days later, on a Friday, and told me my car was ready. Whem I picked car up, I still heard the noise and later that night, my engine light came back on. I called my service contact and he told me to bring it back in. Took it back Monday and asked for a technician to ride with me to listen to noise, he believed it to be a wheel bearing. Left the car and spoke to my service advisor multiple times before picking it up more than two weeks later. Upon leaving, still making same noise. Returned car about a week later and, after looking it over, told me the wheel bearing needed to be replaced. Picked car up this morning and is running like a charm. Although they had my car for more than three weeks total, thanks to my extended warranty, I paid my $200 deductible for $2,500-$3,000 worth of work. I gave them 4 stars because they were persistent in diagnosing the issues with my car and ultimately got them all resolved.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service job 1

By demanit03 on 2/14/2018 at 2:10 PM. Helped by Mike parts and Bubba.

Mike in parts , Bubba in receiving and the entire service team took great care and completed my request 100.percent satified great customer experience.. THANK YOU

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hands down The Best!

By M Tru on 2/14/2018 at 1:54 PM.

Thank you for making this process as easy and less stressful as possible! WE are truly grateful. Good vehicle, good price, good day! Once again thank you!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Car Repair

By Pokesfan on 2/10/2018 at 3:15 PM.

As always, David greeted me by my first name when I pulled in. That always makes me feel like he cares about me and my Traverse. And as always, he made sure the work on my SUV was handled as quickly and efficiently as possible and also made sure I wasn't left without transportation while Route 66 had my vehicle overnight. Thanks David, you are absolutely the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By rrball on 2/13/2018 at 5:30 PM. Helped by Ron Phillips.

Very nice experience will be back again. Great staff, clean waiting area and people treating you like you should be treated. Thanks to everyone I came in contact with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality Experience

By Stang4742 on 1/30/2018 at 1:09 AM.

If you want a quality car buying experience, I suggest you make it out to see Jody at Route 66. His experience and knowledge made the purchasing experience the best I have raver had. Great truck, great salesman! Will buy all my vehicles from Jody going forward.

I would recommend this dealer.