Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 star experience

By Lisa1 on 5/14/2016 at 3:27 PM. Helped by Chris Street.

This was my family's first experience at Jim Hayes. I think Chris Street was the perfect Salesman for us. He was recommended by family friends. he was very professional, polite, easy to talk to and personable. We will definitely give Chris Street a shot at our future car purchases! Thanks, Chris!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This may well be one of the most pleasant car...

By Highlander221 on 7/21/2010 at 2:35 AM. Helped by Kelye A. Ping-Davis.

This may well be one of the most pleasant car transactions I have experienced in my life. My wife and I felt welcome, and the entire dealership seemed to work very hard to make my visit a pleasant experience. The automotive consultant was knowledgeble, helpful, curteous, and answerred all questions about the car, a 2009 Ford Mustang Convertable. When we sat down with the loan officer, he was able to fins a lower interest rate than the 3.9 we already could get at our credit union.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Amy put me in a new car and got me a great deal on my...

By bhaskins on 7/27/2007 at 3:39 PM. Helped by Amy Anderson.

Amy put me in a new car and got me a great deal on my trade. The entire staff made the experience a great one.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Jim Hayes company listed a vehicle on Autotrader.com, and...

By bacaam5 on 9/25/2006 at 7:04 PM. Helped by Jim Hayes.

Jim Hayes company listed a vehicle on Autotrader.com, and in the process is not honoring the price for which he had it listed for. Which is a voliation of the "Visitor Agreement" listed on the Autotrader.com website. So, I have had to notify the Better Business Bureau, Dodge, and my local Attorney Generals office, which a complaint was filed with each company. In a conversation I had with Jim Hayes personally, he stated the he is "1 in customer service", which with my experience i don't think that is accurate. I give this company a "0", and will not reccommend them to anyone.

I would not recommend this dealer.