Dealer 2-Year Rating

Overall Rating

3.8 / 5
Customer Service
4  
Friendliness
4  
Overall Experience
3  
Price
4  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

2.5  

3   Customer Service
3   Friendliness
1   Overall Experience
3   Price

Never going back

By Moonk0404 on 2/3/2018 at 10:45 PM. Helped by Brian.

I purchased a truck there a week ago and it has broken down already. I thought it was bad that they gave me a warranty that I did not ask for but maybe they knew what they sold me was no good.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One happy customer

By Elvia Bates on 2/26/2017 at 1:26 AM. Helped by Byran Ford.

My experience with this dealership was outstanding. They make you feel at home and the atmosphere is very pleasant. Byran Ford was the salesman who assisted me and he was awesome very down to earth person and he put me in a gorgeous 2010 Lexus ES 350 I would highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Like No Other

By collindawg on 7/1/2016 at 2:10 PM. Helped by Mickey Weathers,Scott Spivey.

The staff goes out of there way to make sure your needs are done. From the sales staff to the service staff they know you by name and make your visit fun.That is why i keep coming back!Hell i sometimes just stop by to say hello and shoot the bull! Best car dealer i have ever dealt with !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Customer Service!!!

By Jamie Colston on 5/4/2016 at 3:43 PM. Helped by Bill Gibbs, Joseph Guillory, Russ Starnes, Kyle Christiansen, Sean Agner, Frank Gibbs Jr, Brian Ford, Scott Spivey, Eric Saunders.

Very professional experience at Jim Hudson Lexus of Augusta .I highly recommend buying a car from here! The staff is AWESOME!!! Give them a chance!!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

It was awful

By thelandroverowner on 3/28/2016 at 12:38 AM. Helped by I think his name was Eric but the manager was awful too.

I guess as a gay man I should have realized taking my mother to go car shopping in the south would be welcomed with chauvinism and homophobia. Finally after the price of one of their vehicles couldn't be negotiated at all and one of the dealers implied we couldn't read we walked out. Their response was have a nice day ladies. Wow. I have no words for the place in xxxx I must have just visited. Never go here. Thank god I got a great deal on my new Land Rover!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best car dealership I have ever worked with!

By bettymaytonpowell on 11/19/2014 at 9:53 PM. Helped by service dept.

I love this dealership. They bend over backwards to make sure that everything is done and done well! It is a pleasure to get to know all of the staff and I think they do their absolute best to please everyone and to get to know them. Betty Powell

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

'Taking Care of Business"

By brownch on 11/15/2014 at 12:19 AM. Helped by Kyle Christiansen.

Taking care of business was a smooth, refreshing and professional experience at Jim Hudson Lexus of Augusta .I highly recommend buying a car from here!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Buying Experience!

By 1newlexusowner on 9/8/2014 at 6:24 PM. Helped by Cardell Burton, Joseph Guilory.

We had a great buying experience at Jim Hudson Lexus in Augusta. Cardell and Joseph were very professional and excellent to work with. We got an awesome deal and they did everything they said they would for us. The closing on the car took only about an hour and they were ready when we arrived. We were coming off a very bad experience trying to purchase the vehicle in Savannah. This is the place to buy a Lexus. I highly recommend the team at Jim Hudson. My wife lover her new RX 350!

I would recommend this dealer.